MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: madelaide on November 25, 2008, 17:21

Title: File editing has been temporarily deactivated for all users
Post by: madelaide on November 25, 2008, 17:21

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File editing has been temporarily deactivated for all users. Please try again later.

Is it just for non-exclusives?  ;)

Regards,
Adelaide

Title: Re: File editing has been temporarily deactivated for all users
Post by: Lior on November 25, 2008, 17:31

no.
I get this message too, and I'm exclusive.

Title: Re: File editing has been temporarily deactivated for all users
Post by: vonkara on November 25, 2008, 17:35

I can't add all my new irrevelent keywords anymore :)

Title: Re: File editing has been temporarily deactivated for all users
Post by: madelaide on November 25, 2008, 17:40

Maybe it has something to do with this announcement:

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Uploads Unavailable Until Further Notice
joyze  Nov 25/08, 13:49
Due to some unforeseen server issues, we will be disabling uploads until further notice. We hope to have them back  … more Due to some unforeseen server issues, we will be disabling uploads until further notice. We hope to have them back up and running by Noon Wednesday MST (tomorrow) however we will keep you informed of any changes/updates as we have them. We apologize for the inconvenience and appreciate your patience and understanding.

Title: Re: File editing has been temporarily deactivated for all users
Post by: Tuilay on November 25, 2008, 23:15

Quote from: Vonkara on November 25, 2008, 17:35

I can't add all my new irrevelent keywords anymore :)

;D ;D ;D ;D you are hilarious  ;D ;D

Title: Re: File editing has been temporarily deactivated for all users
Post by: helix7 on November 25, 2008, 23:51

I just uploaded a file.  ???

Title: Re: File editing has been temporarily deactivated for all users
Post by: CCK on November 26, 2008, 03:43

I uploaded yesterday, and their system couln't retrieve my ITCP data. Perhaps that had to be fixed.

Title: Re: File editing has been temporarily deactivated for all users
Post by: pixelbrat on November 26, 2008, 09:15

I wonder if this has something to do with an issue I emailed them about on Monday. (Maybe others did too)  I uploaded 23 images on Oct. 28.  On Nov. 6-7 several of them were inspected but 7 of them were still left out there.  On Monday I emailed contributor relations and got a response back remarkably quick. (few hours)  Below is their response:

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Unfortunately, there was a database error with these files which was preventing them from entering the inspection queue.  We have re-processed the files on your behalf and they will be back in the inspection queue by Wednesday at the latest.  If the files are not inspected by this time, please do contact us again.  We do apologize for any inconvenience.

Regards,
Christine
iStockphoto LP
Contributor Relations

Title: Re: File editing has been temporarily deactivated for all users
Post by: helix7 on November 26, 2008, 09:43

Oops. I spoke too soon. That upload is now showing as a broken image.

It's too bad istock is such a buggy site. It seems like every week it's something else that breaks down. The ten other sites I work with collectively have fewer technical problems than istock.

Title: Re: File editing has been temporarily deactivated for all users
Post by: madelaide on November 26, 2008, 19:48

I uploaded two images yesterday and they seem to have been uploaded correctly. IS doesn't read my IPTC data, so I did not notice anything odd.  Thumbs are there.

Regards,
Adelaide