Author Topic: File editing has been temporarily deactivated for all users (Read 4900 times)

madelaide · « **on:** November 25, 2008, 17:21 »

Quote

File editing has been temporarily deactivated for all users. Please try again later.

Is it just for non-exclusives?

Regards,
Adelaide

Lior · « **Reply #1 on:** November 25, 2008, 17:31 »

no.
I get this message too, and I'm exclusive.

vonkara · « **Reply #2 on:** November 25, 2008, 17:35 »

I can't add all my new irrevelent keywords anymore

madelaide · « **Reply #3 on:** November 25, 2008, 17:40 »

Maybe it has something to do with this announcement:

Quote

Uploads Unavailable Until Further Notice
joyze Nov 25/08, 13:49
Due to some unforeseen server issues, we will be disabling uploads until further notice. We hope to have them back … more Due to some unforeseen server issues, we will be disabling uploads until further notice. We hope to have them back up and running by Noon Wednesday MST (tomorrow) however we will keep you informed of any changes/updates as we have them. We apologize for the inconvenience and appreciate your patience and understanding.

Tuilay · « **Reply #4 on:** November 25, 2008, 23:15 »

Quote from: Vonkara on November 25, 2008, 17:35

I can't add all my new irrevelent keywords anymore

you are hilarious

helix7 · « **Reply #5 on:** November 25, 2008, 23:51 »

I just uploaded a file.

CCK · « **Reply #6 on:** November 26, 2008, 03:43 »

I uploaded yesterday, and their system couln't retrieve my ITCP data. Perhaps that had to be fixed.

pixelbrat · « **Reply #7 on:** November 26, 2008, 09:15 »

I wonder if this has something to do with an issue I emailed them about on Monday. (Maybe others did too) I uploaded 23 images on Oct. 28. On Nov. 6-7 several of them were inspected but 7 of them were still left out there. On Monday I emailed contributor relations and got a response back remarkably quick. (few hours) Below is their response:

Quote

Unfortunately, there was a database error with these files which was preventing them from entering the inspection queue. We have re-processed the files on your behalf and they will be back in the inspection queue by Wednesday at the latest. If the files are not inspected by this time, please do contact us again. We do apologize for any inconvenience.

Regards,
Christine
iStockphoto LP
Contributor Relations

helix7 · « **Reply #8 on:** November 26, 2008, 09:43 »

Oops. I spoke too soon. That upload is now showing as a broken image.

It's too bad istock is such a buggy site. It seems like every week it's something else that breaks down. The ten other sites I work with collectively have fewer technical problems than istock.

madelaide · « **Reply #9 on:** November 26, 2008, 19:48 »

I uploaded two images yesterday and they seem to have been uploaded correctly. IS doesn't read my IPTC data, so I did not notice anything odd. Thumbs are there.

Regards,
Adelaide

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Author Topic: File editing has been temporarily deactivated for all users (Read 4900 times)

madelaide

Lior

vonkara

madelaide

Tuilay

helix7

CCK

pixelbrat

helix7

madelaide

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