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Author Topic: How to Contact GI? I cannot find ESP Invitation  (Read 2690 times)

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« on: February 13, 2017, 14:52 »
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I still cannot find the ESP invitation. How can I be in touch with Getty? I sent emails before but the replies were auto-generated and did not address my issue.

Please advise. Thanks.


« Reply #1 on: February 13, 2017, 15:23 »
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I got this reply below, but I cannot create a support ticket without having to log into ESP.

Thank you for contacting us. If you are experiencing sign-in issues, we will do our best to respond within 2 business days.
 
If you are contacting us regarding your iStock account, please sign in to your ESP account  to review our FAQs. If you cannot find the answers to your inquiry, please open a support ticket.
 
The Content Support Team

« Reply #2 on: February 13, 2017, 15:37 »
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I logged in to see if I could find an e-mail address for you to use (I used the contact form when I had problems). The error I got trying to select the Contact us link said:

The esp.gettyimages.com page isnt working

esp.gettyimages.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS


I'm guessing they've broken something. I looked through the FAQ and all the what to do if you don't see the answer here links produced the above error :(

« Reply #3 on: February 13, 2017, 15:48 »
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« Reply #4 on: February 13, 2017, 15:53 »
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I phoned GI office in LA. The only way to get in touch is by email: [email protected].

But the auto reply says it will take 2 business days to hear back.


 

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