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Agency Based Discussion => iStockPhoto.com => Topic started by: dragonblade on April 13, 2018, 11:26

Title: Huge drop in net earnings
Post by: dragonblade on April 13, 2018, 11:26
I rarely check Getty's ESP site as it's not the most user friendly. In actual fact, I haven't checked in ages. So tonight, out of curiosity, I downloaded some sales reports just to see how things are going. I started with December 2017 and noted that I had made a $31.24 sale amongst the other sales for that month. Down below, it said that my net payment was $101.13. So looks like Ive made payout at last.

I then checked January and February's sales reports from this year. And down below on each of them, it says that my net payment is $0.00 and 'Minimum payment not met.' How can this be? By the way, I haven't given Getty my payment account details yet so the funds haven't been sent to me. 
Title: Re: Huge drop in net earnings
Post by: Uncle Pete on April 13, 2018, 12:07
I rarely check Getty's ESP site as it's not the most user friendly. In actual fact, I haven't checked in ages. So tonight, out of curiosity, I downloaded some sales reports just to see how things are going. I started with December 2017 and noted that I had made a $31.24 sale amongst the other sales for that month. Down below, it said that my net payment was $101.13. So looks like Ive made payout at last.

I then checked January and February's sales reports from this year. And down below on each of them, it says that my net payment is $0.00 and 'Minimum payment not met.' How can this be? By the way, I haven't given Getty my payment account details yet so the funds haven't been sent to me.

You need to seriously contact IS because this isn't the place to get payment help, or find where your money went.

That aside, a few possibilities. (and probably more) 1) They have a Paypal or check payment address for you? 2) They have none and it's on hold, but the payment due is $0 currently. 3) They sent your money to someone else...

Personally the drop in earnings has been since January 2017 but aside from that, I can't say anything for others. I'm kind of hopeful (Sucker born every day...) that closing TS and moving everything to IS and Getty will help sales. While there are some new lower rates, the flat rate sub on TS wasn't ever fair in my opinion.
Title: Re: Huge drop in net earnings
Post by: dragonblade on April 13, 2018, 12:15
Yea Ive contacted them just then. And yes, they don't have my payment details quite yet so I assumed they would simply put my payment on hold when I reached the threshold.