Agency Based Discussion > iStockPhoto.com
I QUIT iSTOCK
BaldricksTrousers:
I've done it. After 15 years and six months I finally gave them the boot.
I hung in there so long because they were my first agency and taught me a lot, so I didn't like to part from them. Also, I felt that having put the effort into uploading the files, I might as well let them earn as much as possible. However, all the bizarre deals they have that seem to let my files go for fractions of a cent etc etc, and now the backdated refunds, leave me wondering whether I'm not giving away some stuff that people would pay for at other sites. Some of my work is sufficiently different for it not to be easily substituted by somebody else's - not a lot of it, maybe, but some.
With the latest earnings down to less than $30 this month (for about 6,000 files, I made more than $10 in my first month with just a few dozen shots) it's not a major loss. Maybe it will lead to an uptick in sales as Shutterstock to compensate.
For those wondering what happens to the balance of earnings that iStock holds, it seems they will be paid eventually. The form for terminating the agreement states:
I confirm that I want to have any outstanding royalties issued on the time specified by my Agreement (most standard agreements specify any outstanding balance is to be issued within 90 days of your request to close your account)
BaldricksTrousers:
Their automated reply:
Thank you for contacting Getty Images. Your Contributor Services Ticket CS0335417 has been opened on 09-20-2019 01:21 PDT. We are dealing with a high volume of queries at the moment, so appreciate your patience. Tickets are prioritized according to urgency and we will respond as soon as possible. Remember, you can resolve many queries yourself using Account Management and find answers to common questions in our new FAQs. Just click on the “Need Help?” link in the top right corner of ESP: https://esp.gettyimages.com. If you do find the answer to your issue, please close your ticket by logging into ESP and visiting https://contributorsystems.gettyimages.com/Help/Tickets so we can move on to help someone else. Thank you again for your patience.
Stockmaan:
Istock is for naive contributors only.
rene:
Today, for the first time since I started microstock, I consider to quit Istock photo ( I stopped IS video few years before). Slow sales, low percentage, fraction of cents deals and now this Australian refunds scandal. It's too much.
t.tomsickova:
Can someone give me some more info about this australian refund? Why is it?
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