Agency Based Discussion > iStockPhoto.com

Image Use

(1/3) > >>

beisea:
Hi, I got an email on my IS account today, I wasn't sure, so I forward to IS customer service for inquiry, they have not responded yet, what do you guys think, have you receive something like this before? How should I respond?

"Good afternoon!,

I purchased a high-resolution version of the your Fall Colors image for use on a postcard to promote my company.

I would like to place a low-res version of it on my site accessible to a few selected customers so that if they like the image from my postcard, they can download it for use as a screensaver for the fall season. It will only be available for a couple of months. If you would like I can credit you and/or add a link to you.

Would this be Ok with you?

Thanks for a lovely image and have a great day!"

leaf:

--- Quote from: beisea on August 29, 2006, 22:59 ---Hi, I got an email on my IS account today, I wasn't sure, so I forward to IS customer service for inquiry, they have not responded yet, what do you guys think, have you receive something like this before? How should I respond?

"Good afternoon!,

I purchased a high-resolution version of the your Fall Colors image for use on a postcard to promote my company.

I would like to place a low-res version of it on my site accessible to a few selected customers so that if they like the image from my postcard, they can download it for use as a screensaver for the fall season. It will only be available for a couple of months. If you would like I can credit you and/or add a link to you.

Would this be Ok with you?

Thanks for a lovely image and have a great day!"


--- End quote ---

looks like he hasn't read the terms of service

First of all he would have to purchase an extended license to be able to sell the image on a post card
secondly (perhaps this is why he is asking) offering the image for download is also against what he is allowed to do.

I would say 'no thank you' and inform him of the extended license.  The image is for sale for $1.00 for crying out loud, if the people like it, they can pay the $1.00 themselves and have it as a screen saver.  Perhaps tell him you can link your image on istock so they can purchase it themselves.

beisea:
Thanks for the quick response, I will ask her to buy an extended license if she intends to use as such.

amanda1863:
Funny, I got one like this just yesterday, (also on iStock,) from a lady who wanted to know if she could use some of my bridal illustrations on invites she was planning to sell.  She also "genreously" offered to credit me.  Ha! This is the email I sent back:

"The iStock license does not cover items for resale so that would have to be a special or extnded license.  I have chosen not to offer extended licensing of my images through iStock photo but I would be willing to discuss that option with you directly. Please feel free to provide me with a convenient time and number and I will give you a call to discuss options."

I usually try to take advantage of interest but make sure to tell them it will cost actuall money, not just a link!

leaf:

--- Quote from: beisea on August 29, 2006, 23:30 ---Thanks for the quick response, I will ask her to buy an extended license if she intends to use as such.

--- End quote ---

Here is a quote from shutterstock

--- Quote ---Items for Resale - Limited Run

Clients may purchase Extended Licenses allowing them to use the Content in items for resale, including:

   1. Up to 100,000 cards, stationary items, stickers, or paper products (50 credits).
   2. Up to 10,000 posters, calendars, mugs, or mousepads (50 credits).
   3. Up to 2,000 t-shirts, apparel items, games, toys, entertainment goods, or framed artwork (50 credits).

Electronic Items for Resale - Unlimited Run

Clients may also purchase the option to resell the Content in an unlimited number of electronic templates for e-greeting or similar cards, electronic templates for web or applications development, PowerPoint or Keynote templates, screensavers, and email or brochure templates (75 credits).

Please see the complete provisions on the File Download page for the full details of rights and restrictions regarding each of these Extended License options. (You will not be required to make any purchase when you view this page.)
--- End quote ---

Navigation

[0] Message Index

[#] Next page

Go to full version