Author Topic: IMPORTANT NOTIFICATION:Payment Requests : UPDATE (Read 20330 times)

Ron · « **on:** July 05, 2013, 14:48 »

IMPORTANT NOTIFICATION: PAYMENT REQUESTS TEMPORARILY DISABLED : JULY 5, 2013
We've run into some technical issues that require some immediate attention by the Development team. These issues require us to disable the Payment Request feature immediately. This will not affect the payment requests that were made on July 2 -July 4, 2013 for payment on the week of July 8, 2013. However, it will mean your regularly scheduled Payment Request cut off will be moved to Friday July 12, 2013.
o   Payment Requests Suspended July 5, 2013.
o   Payment Request functionality will be brought back on line Thursday July 11, 2013.
o   Cut offs for ALL payment requests for ALL payment methods will be extended until Friday July 12, 2013 - 9:00am.
If there is any change to this timeline we will update the community via this Announcement Thread. You can subscribe to the thread to get an immediate email notification

http://www.istockphoto.com/forum_messages.php?threadid=354790&page=1

brm1949 · « **Reply #1 on:** July 05, 2013, 14:50 »

Sounds like the site is finally toast. That is a major disruption.

Noedelhap · « **Reply #2 on:** July 05, 2013, 14:54 »

That's just sad. What the heck are they doing over there at the IT department? Do they continuously fiddle with their code, unintentionally breaking things?

Ron · « **Reply #3 on:** July 05, 2013, 15:02 »

gostwyck · « **Reply #4 on:** July 05, 2013, 15:03 »

Pathetic effort. The only microstock agency to ever have had to suspend the payment facility.

Let's just hope it really is for 'technical reasons'.

Sean Locke Photography · « **Reply #5 on:** July 05, 2013, 15:05 »

They somehow screwed up the Getty Images -> iStock payments, and paid them out twice, or into the wrong "basket" or something like that. So they aren't letting people withdraw it until it is fixed.

Snufkin · « **Reply #6 on:** July 05, 2013, 15:06 »

Yeah, this site is broken or broke.

Ron · « **Reply #7 on:** July 05, 2013, 15:09 »

You sometimes wonder how a company can be making so much money with such incompetent staff.

dingles · « **Reply #8 on:** July 05, 2013, 15:17 »

I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image

Shelma1 · « **Reply #9 on:** July 05, 2013, 15:21 »

This is difficult to believe, since they're also weeks late on Partner Program stats. I'm getting pretty paranoid about getting my money from them. They owe me more than $1500 right now.

tickstock · « **Reply #10 on:** July 05, 2013, 15:27 »

tickstock · « **Reply #11 on:** July 05, 2013, 15:28 »

heywoody · « **Reply #12 on:** July 05, 2013, 15:31 »

Quote from: dingles on July 05, 2013, 15:17

I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image

Nah - incompetence is the obvious contender here. It's clear that anything they undertake is devoid of any design or planning. Professional project management is about as undervalued as professional photography and it's just as obvious when undertaken by amateurs.

Ron · « **Reply #13 on:** July 05, 2013, 15:35 »

Quote from: tickstock on July 05, 2013, 15:27

Quote from: gostwyck on July 05, 2013, 15:03
Pathetic effort. The only microstock agency to ever have had to suspend the payment facility.

Let's just hope it really is for 'technical reasons'.
It could be worse, they could start paying out just once a month. I'm ok with one week being missed as long as I still get payments every week.

Getting paid per month is almost a global standard. Doesnt matter if you pay per week or month, as long as you get paid when due. The problem with IS is that they first delay your PP earnings and then also delay your payout. People get in trouble when such things happen. Maybe you sit on a ton of money, others dont have that luxury.

ShadySue · « **Reply #14 on:** July 05, 2013, 15:43 »

Quote from: dingles on July 05, 2013, 15:17

I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image

Incompetent staff at the top who didn't know when to call for a complete rewrite.

anonymous · « **Reply #15 on:** July 05, 2013, 15:44 »

hey, lay off Getty....those guys simply need the upfront capital to pay for their new houses....you guys are heartless

tickstock · « **Reply #16 on:** July 05, 2013, 15:47 »

fotoVoyager · « **Reply #17 on:** July 05, 2013, 15:51 »

No, there will be an extra weeks delay if you cash out every Sunday like I do.

Unless I've completely misunderstood what that note was about.

tickstock · « **Reply #18 on:** July 05, 2013, 15:53 »

fotoVoyager · « **Reply #19 on:** July 05, 2013, 15:57 »

Ah, right, got it now.

Bet I don't get paid on Monday though like I usually would a week in arrears. It's not good however you look at it. If they sold some of my flipping photos for a change I'd be a lot more forgiving.

brm1949 · « **Reply #20 on:** July 05, 2013, 15:59 »

After all thats been happening, you have confidence that it will work out that way?

tickstock · « **Reply #21 on:** July 05, 2013, 16:03 »

Beach Bum · « **Reply #22 on:** July 05, 2013, 17:33 »

Quote from: brm1949 on July 05, 2013, 15:59

After all thats been happening, you have confidence that it will work out that way?

Exactly! Does anybody really believe the time frame that they've laid out?

lisafx · « **Reply #23 on:** July 05, 2013, 17:52 »

Quote from: Ron on July 05, 2013, 15:35

Doesnt matter if you pay per week or month, as long as you get paid when due.

You have summed it up beautifully Ron. It is surprising to me that anyone, even the most ardent fanboy or Istock management shill could defend their negligence and incompetence with OUR money, at this point.

stockastic · « **Reply #24 on:** July 05, 2013, 17:56 »

Quote from: ShadySue on July 05, 2013, 15:43

Quote from: dingles on July 05, 2013, 15:17
I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image
Incompetent staff at the top who didn't know when to call for a complete rewrite.

That never happens because management will never accept the cost. It's always "just one more" patch, temporary change, bug fix, and a promise to clean it all up later. With everything that's happened at IS lately, the site code probably looks like the plumbing under Manhattan.

This typically continues until the software people just burn out and leave, and then things get even worse because the new guys don't know the history and don't fully understand the implications of changes they're told to make.

Been there, done that.

EmberMike · « **Reply #25 on:** July 05, 2013, 18:02 »

Quote

We've run into some technical issues that require some immediate attention by the Development team. These issues require us to disable the Payment Request feature immediately.

Translation:

Quote

Something broke again and since it happened on or near a Friday and you know we won't dare ask our IT staff to work on this beyond close of business today, don't expect it to be fixed any time soon. But rest assured that if this were an issue that affected anyone at HQ getting paid, it would have been all-hands-on-deck through the weekend until it was resolved. Luckily this only affects contributors, so... have a great weekend everyone!

luissantos84 · « **Reply #26 on:** July 05, 2013, 18:15 »

iStock just started rocking jjnef

Beach Bum · « **Reply #27 on:** July 05, 2013, 18:18 »

Quote from: stockastic on July 05, 2013, 17:56

Quote from: ShadySue on July 05, 2013, 15:43
Quote from: dingles on July 05, 2013, 15:17
I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image
Incompetent staff at the top who didn't know when to call for a complete rewrite.

That never happens because management will never accept the cost. It's always "just one more" patch, temporary change, bug fix, and a promise to clean it all up later. With everything that's happened at IS lately, the site code probably looks like the plumbing under Manhattan.

This typically continues until the software people just burn out and leave, and then things get even worse because the new guys don't know the history and don't fully understand the implications of changes they're told to make.

Been there, done that.

Their unwillingness to update the system is a telling sign. Why invest money in a company with no future?

oxman · « **Reply #28 on:** July 05, 2013, 18:23 »

the sky is falling the sky is falling!!!

jjneff · « **Reply #29 on:** July 05, 2013, 18:44 »

Rockin my ... I was actually hopeful cause this happend all day long. So basically they gave me a double payment of Getty earnings and are now going to subtract it. $690.83 in my case.

gbalex · « **Reply #30 on:** July 05, 2013, 19:02 »

Quote from: Beach Bum on July 05, 2013, 18:18

Quote from: stockastic on July 05, 2013, 17:56
Quote from: ShadySue on July 05, 2013, 15:43
Quote from: dingles on July 05, 2013, 15:17
I think it has to do more with a dated system then incompetent staff. All the recent changes and ingestion may be too much for their system. For some reason when I think of their servers I see a bunch of band-aids all over it...hmm that might make for a good stock image
Incompetent staff at the top who didn't know when to call for a complete rewrite.

That never happens because management will never accept the cost. It's always "just one more" patch, temporary change, bug fix, and a promise to clean it all up later. With everything that's happened at IS lately, the site code probably looks like the plumbing under Manhattan.

This typically continues until the software people just burn out and leave, and then things get even worse because the new guys don't know the history and don't fully understand the implications of changes they're told to make.

Been there, done that.

Their unwillingness to update the system is a telling sign. Why invest money in a company with no future?

I don't think IS is alone when it comes to an aging infrastructure and most of the sites were never designed to contain a database filled with 25 million images. I would bet that most of the bugs we see today are a result of limited scalability.

I do think that their unwillingness to spend the money required to update their infrastructure is telling.

SS is running on Apache which reached end of life several years ago as well as old out dated Perl. Think of that in terms of security alone. It is no wonder we see constant bugs and it is also telling what giving them the huge lions share of revenue is netting us in terms of their willingness to maintain and upgrade their sales platforms . The sites get richer by the moment and we get the shaft on so many levels.

How much longer do you suppose we will be dim enough to put up with it?

gostwyck · « **Reply #31 on:** July 05, 2013, 19:18 »

Quote from: oxman on July 05, 2013, 18:23

the sky is falling the sky is falling!!!

For Istock, the sky is most definitely falling. Their revenue, due to the price reductions, is falling off a cliff. They are gambling that, if they take three steps back, they might hopefully be able to make a step or two forward in a few months time. Can't see it happening myself.

I do get the impression that Istock management have somehow been recently released from the constraints of quarterly Getty targets. Only because the business was probably dying on it's arse though.

tab62 · « **Reply #32 on:** July 05, 2013, 19:59 »

"They are gambling that, if they take three steps back, they might hopefully be able to make a step or two forward in a few months time."

In American Football (NFL) when you take three steps back you usually punt the ball...

noodle · « **Reply #33 on:** July 05, 2013, 20:11 »

wonder if Yuri is getting the sweats ....

dingles · « **Reply #34 on:** July 05, 2013, 21:17 »

All true. It would amaze me that someone had any confidence in iStock even before this. All in all I don't feel it is a conspiracy to keep anyone's money...it is human error due to their dated process to update their dated system. It sucks that this time it has delayed money...in all honestly the iStock staff may be open to such issues as they help their case for a upgrade framework. I would be surprised if iStock developers haven't been trying to get an overhaul approved. The bean counters in suits typically don't see a problem until it effect their pockets...sadly this only effect ours and will be chalked up as an inconvenience...

They really need some consistency...the buyers aren't so shelter from the contributors that they are oblivious. Eventually they will share our perception unless something changes

jcpjr · « **Reply #35 on:** July 05, 2013, 22:35 »

Being an IT person, believe me when I say it's management and not the IT people. Their thinking is strictly sales minded and not the tech end that's needed to provide their wild wish lists. In IS's case, the ship is sinking. It wasn't the IT dept that made the decision to join Getty in the first place or any of those special weird image classifications they've created. However, if the IT dept is incompetent, that's another story.

MichaelJayFoto · « **Reply #36 on:** July 06, 2013, 00:03 »

I don't see any of the discussion being related to the actual announcement in this case.

The payment requests were not disabled due to technical issues but due to a wrong data import done with the Getty sales. That doesn't have any connection to the technical infrastructure nor the system.

Also, if they manage to work it out like they said in the announcement, no one is going to lose money nor time. Actually you get to wait until Friday to make the payout request you would have had to do on Monday if you are asking for PayPal, so you can include a few more days of sales in the same request.

Pilens · « **Reply #37 on:** July 06, 2013, 00:05 »

Quote from: jcpjr on July 05, 2013, 22:35

Being an IT person, believe me when I say it's management and not the IT people. Their thinking is strictly sales minded and not the tech end that's needed to provide their wild wish lists. In IS's case, the ship is sinking. It wasn't the IT dept that made the decision to join Getty in the first place or any of those special weird image classifications they've created. However, if the IT dept is incompetent, that's another story.

I believe you 100%. Just look at the Symbiostock threads to see what just one IT whiz can achieve in a matter of a few weeks. I don't know if the IS ship is sinking and I DO know that their system sucks. And, apparently, no IS decision maker cares. It is pathetic and so sad to watch

Xanox · « **Reply #38 on:** July 06, 2013, 00:15 »

if they had to reach the point where they block all payments and make the news public it must something BIG and nasty !

either they've been hacked and millions of $ stolen, or in one way or another they've lost big money from a software screw up.

MichaelJayFoto · « **Reply #39 on:** July 06, 2013, 00:18 »

Quote from: Xanox on July 06, 2013, 00:15

if they had to reach the point where they block all payments and make the news public it must something BIG and nasty !

either they've been hacked and millions of $ stolen, or in one way or another they've lost big money from a software screw up.

There is a good basic rule for posting on the internet: Read, Think, Post. Consider the first two for a change.

JPSDK · « **Reply #40 on:** July 06, 2013, 00:23 »

Is delay of payment not breach of contract?

Silken Photography · « **Reply #41 on:** July 06, 2013, 00:33 »

Quote from: jcpjr on July 05, 2013, 22:35

Being an IT person, believe me when I say it's management and not the IT people. Their thinking is strictly sales minded and not the tech end that's needed to provide their wild wish lists. In IS's case, the ship is sinking. It wasn't the IT dept that made the decision to join Getty in the first place or any of those special weird image classifications they've created. However, if the IT dept is incompetent, that's another story.

I imagine their IT department is just like most other departments in most other companies - a mix of a few excellent people and a few idiots with most being fairly average and perfectly capable of putting in a decent day's work.

I've also seen large companies dealing with legacy IT environments that weren't designed for the purpose they now fulfil, and it's painful. I've been the person wasting hours a day just to try and keep a system ticking over, which left me no time to work on improving anything, and no-one else in my team was tasked with improvement either. The IT teams need to be given time and money to repair/replace them, and often they're not.

One company I know actually put a 6 month hold on ALL new releases, so the existing IT infrastructure could be modernised and made much much more efficient, and testing systems brought up to date/put in place and all that other good stuff. iStock's IT could probably use something similar, but at the moment the focus is on front-end change change change to bring in new customers (or bring back old ones) and as long as iStock's leadership keeps pushing that line, the old IT systems will continue to creak on held together with sticky-tape and blu-tack.

It's a bit chicken and egg - they need money to invest it IT, they need revenue to rise again to bring in that money. Which comes first? Personally I'd bite the bullet on short term profit and sort the infrastructure, but most companies are run by the huge pressure to make more money NOW so the leaders can't/won't make that call.

MichaelJayFoto · « **Reply #42 on:** July 06, 2013, 01:28 »

Quote from: JPSDK on July 06, 2013, 00:23

Is delay of payment not breach of contract?

#1: Why? The ASA we signed actually only requires iStock to make one payment per month. Second, legal agreements are always stated in a way that allows for technical problems.

#2: According to the announcement, there will be no delay in payment. There will be a delay in accepting payment requests by a few days but the payout will stay the same as published.

Ron · « **Reply #43 on:** July 06, 2013, 01:43 »

Quote from: lisafx on July 05, 2013, 17:52

Quote from: Ron on July 05, 2013, 15:35
Doesnt matter if you pay per week or month, as long as you get paid when due.

You have summed it up beautifully Ron. It is surprising to me that anyone, even the most ardent fanboy or Istock management shill could defend their negligence and incompetence with OUR money, at this point.

Yes, that is something I dont get either.

Ron · « **Reply #44 on:** July 06, 2013, 01:53 »

Quote from: MichaelJayFoto on July 06, 2013, 00:03

I don't see any of the discussion being related to the actual announcement in this case.

The payment requests were not disabled due to technical issues but due to a wrong data import done with the Getty sales. That doesn't have any connection to the technical infrastructure nor the system.

Also, if they manage to work it out like they said in the announcement, no one is going to lose money nor time. Actually you get to wait until Friday to make the payout request you would have had to do on Monday if you are asking for PayPal, so you can include a few more days of sales in the same request.

That brings it back to my comment of incompetent staff. Wrong data imports can screw up things immensely and if the system is not capable of a running a back up or reversing the error, then you are in trouble. I have worked with an extensive database of printers when working as a Project Executive at Xerox, at some point someone made an error and the database for one of our customers got corrupted. It was no laughing matter as a simple back up was not possible. Undoing the error was a manual job and that takes a lot of time and headaches to get a database back to its previous correct state.

Ron · « **Reply #45 on:** July 06, 2013, 01:56 »

Quote from: Pilens on July 06, 2013, 00:05

Quote from: jcpjr on July 05, 2013, 22:35
Being an IT person, believe me when I say it's management and not the IT people. Their thinking is strictly sales minded and not the tech end that's needed to provide their wild wish lists. In IS's case, the ship is sinking. It wasn't the IT dept that made the decision to join Getty in the first place or any of those special weird image classifications they've created. However, if the IT dept is incompetent, that's another story.

I believe you 100%. Just look at the Symbiostock threads to see what just one IT whiz can achieve in a matter of a few weeks. I don't know if the IS ship is sinking and I DO know that their system sucks. And, apparently, no IS decision maker cares. It is pathetic and so sad to watch

Thats the nail on the head, I am sure you can stick a few geeks in a room and they will come up with a brilliant system, unfortunately the idea will never get through the boardroom for various reasons. Unfortunately all the wrong reasons.

Edit: Silken Photography said it all

Ron · « **Reply #46 on:** July 06, 2013, 01:58 »

Quote from: Xanox on July 06, 2013, 00:15

if they had to reach the point where they block all payments and make the news public it must something BIG and nasty !

That I agree with, the second part of the comment is just nonsense.

MichaelJayFoto · « **Reply #47 on:** July 06, 2013, 02:13 »

Quote from: Ron on July 06, 2013, 01:53

That brings it back to my comment of incompetent staff. Wrong data imports can screw up things immensely and if the system is not capable of a running a back up or reversing the error, then you are in trouble. I have worked with an extensive database of printers when working as a Project Executive at Xerox, at some point someone made an error and the database for one of our customers got corrupted. It was no laughing matter as a simple back up was not possible. Undoing the error was a manual job and that takes a lot of time and headaches to get a database back to its previous correct state.

It sounds like you are very experienced with incompetence, so you must be right.

Ron · « **Reply #48 on:** July 06, 2013, 02:17 »

Quote from: MichaelJayFoto on July 06, 2013, 02:13

Quote from: Ron on July 06, 2013, 01:53
That brings it back to my comment of incompetent staff. Wrong data imports can screw up things immensely and if the system is not capable of a running a back up or reversing the error, then you are in trouble. I have worked with an extensive database of printers when working as a Project Executive at Xerox, at some point someone made an error and the database for one of our customers got corrupted. It was no laughing matter as a simple back up was not possible. Undoing the error was a manual job and that takes a lot of time and headaches to get a database back to its previous correct state.

It sounds like you are very experienced with incompetence, so you must be right.

I just gave you a normal reply. I am sorry if I hurt your feelings. Why the personal attack?

Edit: I actually agreed with you.

MichaelJayFoto · « **Reply #49 on:** July 06, 2013, 02:48 »

Quote from: Ron on July 06, 2013, 02:17

I just gave you a normal reply. I am sorry if I hurt your feelings. Why the personal attack?

Maybe I got something wrong but you are calling out people you don't even know as being incompetent. Why would you do that? And you flavor it with a story from your personal experience where you demonstrated some incompetence. Fine, we are all incompetent in what we do at times. No need to call out anyone for making a mistake, so don't start it when you don't want it back.

Despite all the other shortcomings and iStock often not matching expectations in many aspects, I don't agree with calling anyone incompetent if it comes to processing PP payments. In more than 90% of the cases recently, PP earnings were processed before their due time. Now there is a one time delay and someone screwed up something, so what? If other processes at iStock worked with >90% reliability, it would certainly be an overall improvement.

Ron · « **Reply #50 on:** July 06, 2013, 03:07 »

I never said I made an error.

There is a good basic rule for posting on the internet: Read, Think, Post. Consider the first one for a change.

MichaelJayFoto · « **Reply #51 on:** July 06, 2013, 03:19 »

Quote from: Ron on July 06, 2013, 03:07

I never said I made an error.

Ok, noted. Someone did. You don't. Thanks for having that cleared up.

gostwyck · « **Reply #52 on:** July 06, 2013, 04:42 »

Quote from: noodle on July 05, 2013, 20:11

wonder if Yuri is getting the sweats ....

As Yuri said in his last post ... "Professionals deal with professionals".

luissantos84 · « **Reply #53 on:** July 06, 2013, 06:10 »

Quote from: gostwyck on July 06, 2013, 04:42

Quote from: noodle on July 05, 2013, 20:11
wonder if Yuri is getting the sweats ....

As Yuri said in his last post ... "Professionals deal with professionals".

maybe he has a daily payout with an extra, that would be professional

dingles · « **Reply #54 on:** July 06, 2013, 09:51 »

I guess this all brings up another point. IT folks aren't developers. In my world the two are separate. The developers create and the IT folks keep the hardware and software running. I assume IS lacks not only managements approval to update, they may lack decent developers as well. I am a developer in my day job. The Pp payments should be no more than an automated click or even a timed trigger. The system wasn't built to work with such things. Decent developers could still figure out a way to automate the process...like said before you not only need the developers, you need time and money.

tickstock · « **Reply #55 on:** July 06, 2013, 23:38 »

MichaelJayFoto · « **Reply #56 on:** July 07, 2013, 01:47 »

Quote from: tickstock on July 06, 2013, 23:38

Quote from: MichaelJayFoto on July 06, 2013, 00:03
I don't see any of the discussion being related to the actual announcement in this case.

The payment requests were not disabled due to technical issues but due to a wrong data import done with the Getty sales. That doesn't have any connection to the technical infrastructure nor the system.

Also, if they manage to work it out like they said in the announcement, no one is going to lose money nor time. Actually you get to wait until Friday to make the payout request you would have had to do on Monday if you are asking for PayPal, so you can include a few more days of sales in the same request.
Shill or fanboy?

Maybe just a realist. There is a number of things I don't like about iStock. But I try to keep it to the facts and not bash just for the purpose of bashing as many people around seem to do.

Xanox · « **Reply #57 on:** July 07, 2013, 01:52 »

@MichaelJay : relax man, and keep drinking the kool-aid.

by the way, i was serious about IS hiding something nasty and big, wait some time and you will see ...

Red Dove · « **Reply #58 on:** July 07, 2013, 13:23 »

The more I read the more I start to believe there is a bloody great elephant in the room and IS are trying desperately to cover it up with a pot plant and a chintz tablecloth.

Isn't it depressing and hugely sad that every time IS write something, be it about technical issues, collection changes, pricing overhauls etc, contributors feel compelled to try and read between the lines - because we have lost all trust in our agents these past 2-3 years.

tab62 · « **Reply #59 on:** July 07, 2013, 13:36 »

I wonder if this is this going to turn out to be movie in Hollywood -"Titanic Part II"

Travelling-light · « **Reply #60 on:** July 07, 2013, 13:45 »

Quote from: Red Dove on July 07, 2013, 13:23

The more I read the more I start to believe there is a bloody great elephant in the room and IS are trying desperately to cover it up with a pot plant and a chintz tablecloth.

Isn't it depressing and hugely sad that every time IS write something, be it about technical issues, collection changes, pricing overhauls etc, contributors feel compelled to try and read between the lines - because we have lost all trust in our agents these past 2-3 years.

Yes. I keep wondering what they're up to with all the new work that never gets viewed.

Gel-O Shooter · « **Reply #61 on:** July 07, 2013, 17:33 »

They keep 85% of my sales, then try to hang on to my measly 15% as long as they possibly can? From now until they decide to pay independents a decent commission (like that will ever happen), they get nothing but my SS rejects. No quality control and 15% .....they are now my new recycle bin.

picture5469 · « **Reply #62 on:** July 07, 2013, 17:37 »

Quote from: Gel-O Shooter on July 07, 2013, 17:33

They keep 85% of my sales, then try to hang on to my measly 15% as long as they possibly can? From now until they decide to pay independents a decent commission (like that will ever happen), they get nothing but my SS rejects. No quality control and 15% .....they are now my new recycle bin.

I dumped them a long time ago

marthamarks · « **Reply #63 on:** July 07, 2013, 18:50 »

Quote from: picture5469 on July 07, 2013, 17:37

I dumped them a long time ago

So did I. Three years ago. Haven't regretted it a minute.

PeterChigmaroff · « **Reply #64 on:** July 07, 2013, 23:15 »

This problem is a non sequitur. You see, I'd have to make enough to actually trigger the need for a pay request.

sharpshot · « **Reply #65 on:** July 08, 2013, 02:36 »

Quote from: Gel-O Shooter on July 07, 2013, 17:33

They keep 85% of my sales, then try to hang on to my measly 15% as long as they possibly can? From now until they decide to pay independents a decent commission (like that will ever happen), they get nothing but my SS rejects. No quality control and 15% .....they are now my new recycle bin.

Is there any point uploading SS rejects there? I'm not wasting time on their tedious upload procedure, unless I get really bored one day. It isn't worth it for the little they pay, lack of sales for new images and the threat of more deals like the Google one.

Why are there still so many long threads about istock here? Independents should of got the message by now, they’re a waste of time for us, we should forget about them and spend time with sites that have some respect for us.

Pilens · « **Reply #66 on:** July 08, 2013, 02:51 »

Quote from: sharpshot on July 08, 2013, 02:36

Quote from: Gel-O Shooter on July 07, 2013, 17:33
They keep 85% of my sales, then try to hang on to my measly 15% as long as they possibly can? From now until they decide to pay independents a decent commission (like that will ever happen), they get nothing but my SS rejects. No quality control and 15% .....they are now my new recycle bin.
Is there any point uploading SS rejects there? I'm not wasting time on their tedious upload procedure, unless I get really bored one day. It isn't worth it for the little they pay, lack of sales for new images and the threat of more deals like the Google one.

Why are there still so many long threads about istock here? Independents should of got the message by now, they’re a waste of time for us, we should forget about them and spend time with sites that have some respect for us.

Like Symbiostock

Imagenomad · « **Reply #67 on:** July 08, 2013, 03:45 »

Sorry people, it's my fault.

I closed my iS port a couple of weeks back and they have to send me my closing balance.

elvinstar · « **Reply #68 on:** July 08, 2013, 22:34 »

Quote from: Imagenomad on July 08, 2013, 03:45

Sorry people, it's my fault.

I closed my iS port a couple of weeks back and they have to send me my closing balance.

mlwinphoto · « **Reply #69 on:** July 08, 2013, 23:51 »

Quote from: Imagenomad on July 08, 2013, 03:45

Sorry people, it's my fault.

I closed my iS port a couple of weeks back and they have to send me my closing balance.

Keep us posted on that. Will be interesting to see if they are actually capable of doing so.

Imagenomad · « **Reply #70 on:** July 09, 2013, 03:28 »

Quote from: mlwinphoto on July 08, 2013, 23:51

Quote from: Imagenomad on July 08, 2013, 03:45
Sorry people, it's my fault.

I closed my iS port a couple of weeks back and they have to send me my closing balance.

Keep us posted on that. Will be interesting to see if they are actually capable of doing so.

It'll be another two months before they pay me. They have to wait for PP sales to go through the system.

raclro · « **Reply #71 on:** July 09, 2013, 21:08 »

I made a very large request for payment on June 22, no response yet (July 9). I have not received any of the usual emails.

?? It is simply stuck at "pending".

tickstock · « **Reply #72 on:** July 09, 2013, 21:11 »

wordplanet · « **Reply #73 on:** July 09, 2013, 22:05 »

With a small port there I don't make payout that often, but it figures that as of last week I could request one - I don't really mind too much being paid a week later but it does make me nervous when something like this happens.

Maybe it's just that I get payouts from them regularly, but I prefer SS, every month when you make the minimum, you get paid. No request needed.

lisafx · « **Reply #74 on:** July 10, 2013, 11:09 »

What's really scaring the he11 out of me is that I request every Friday. I wasn't able to request last Friday. However, the amount I will be requesting on this Thursday will be for almost two weeks, but is only barely reaching the dollar amount that I normally get in a week.

klsbear · « **Reply #75 on:** July 10, 2013, 21:36 »

I will be cashing out this week too. With the pitiful earnings I've had over the last few months and now the whopping $0.16 to $0.24 sales I've been seeing I'll be lucky to be able to cash out again before the end of the year.

Ron · « **Reply #76 on:** July 11, 2013, 12:04 »

Quote

IMPORTANT NOTIFICATION: PAYMENT REQUESTS ARE BACK ONLINE : JULY 11, 2013
We appreciate your patience while we worked to resolve the issues that caused the Payment Request feature to be disabled. The Payment Request feature is now online. We have extended the previous cut off for Payment Request to Friday July 12, 2013 - 11:00am MST.
o Payment Requests back online July 11, 2013 10:45 am.
o Cut offs for ALL payment requests for ALL payment methods will be extended until Friday July 12, 2013 - 11:00am MST.
If there is any change to this timeline we will update the community via this Announcement Thread. You can subscribe to the thread to get an immediate email notification

Noedelhap · « **Reply #77 on:** July 11, 2013, 12:26 »

So they now have 23,5 hours to complete PP payment, before cashout time is over.

Imagenomad · « **Reply #78 on:** August 27, 2013, 12:57 »

Quote from: Imagenomad on July 09, 2013, 03:28

Quote from: mlwinphoto on July 08, 2013, 23:51
Quote from: Imagenomad on July 08, 2013, 03:45
Sorry people, it's my fault.

I closed my iS port a couple of weeks back and they have to send me my closing balance.

Keep us posted on that. Will be interesting to see if they are actually capable of doing so.

It'll be another two months before they pay me. They have to wait for PP sales to go through the system.

Payment has just arrived in my PayPal account. AFAICT, it's the correct amount.

MicrostockGroup Sponsors

Author Topic: IMPORTANT NOTIFICATION:Payment Requests : UPDATE (Read 20330 times)

Ron

Ron

Ron

Ron

lisafx

EmberMike

tab62

Ron

Ron

Ron

Ron

Ron

Ron

tab62

marthamarks

mlwinphoto

lisafx

Ron

Related Topics

Sponsors

Microstock Poll Results

Sponsors