Post by: davidbautista on April 17, 2019, 10:21
Post by: ShadySue on April 17, 2019, 11:04
Downloads poor, must have had a lot of 'plusses' (two increments per sale). Amazingly, not quite as poor as last March.
Post by: Dumc on April 17, 2019, 12:50
Post by: The Mighty Jungle on April 17, 2019, 20:36
Hello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Thanks, david .... appreciate the heads-up. Made my evening.
Post by: davidbautista on April 17, 2019, 20:37
Did you sell a lot? For now it's just the number but it can give an idea. Also for me when it says istock credits it's usually not so bad compared to istock subsHello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Thanks, david .... appreciate the heads-up. Made my evening.
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Post by: The Mighty Jungle on April 17, 2019, 21:01
Did you sell a lot? For now it's just the number but it can give an idea. Also for me when it says istock credits it's usually not so bad compared to istock subsHello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Thanks, david .... appreciate the heads-up. Made my evening.
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Well, actually, I sold more last month than I have in any month in the last two years. However, in February, sales were miserable so it's probably just evening out a bit.
I am glad that many of my sales are of subject matter that is all new for me. Makes me want to keep broadening my portfolio.
Post by: Not Today on April 18, 2019, 06:09
Post by: Me on April 18, 2019, 09:02
Post by: davidbautista on April 18, 2019, 09:12
Could someone please post the link to access ESP? I have just changed PC and it didn't copy that over from my favourites for some reason. Many thanks
https://esp.gettyimages.com/
Post by: Me on April 18, 2019, 09:13
Post by: Pauws99 on April 19, 2019, 02:43
Post by: Dumc on April 19, 2019, 03:29
Post by: ShadySue on April 19, 2019, 04:26
This morning, the page is loading quickly, but the March stats still aren't there.
Maybe today, or maybe ... ?
Post by: Pauws99 on April 19, 2019, 08:28
The wheel of fortune didn't start. It was just taking a very long time to upload yesterday - there was no message to say that stats were updating.I foolishly assumed because it was going round something was happening...should have known better of course. Expecting a bad month unless I got lucky with some premium sales :'(
This morning, the page is loading quickly, but the March stats still aren't there.
Maybe today, or maybe ... ?
Post by: ShadySue on April 19, 2019, 08:37
That's what I thought at first ... but wondered why there was no message. Eventually the page loaded.The wheel of fortune didn't start. It was just taking a very long time to upload yesterday - there was no message to say that stats were updating.I foolishly assumed because it was going round something was happening...should have known better of course. Expecting a bad month unless I got lucky with some premium sales :'(
This morning, the page is loading quickly, but the March stats still aren't there.
Maybe today, or maybe ... ?
Still no wheel of fortune, but I guess it's early in Seattle. And only a nice big sale or two would save my month!
Post by: ShadySue on April 19, 2019, 14:35
Post by: davidbautista on April 19, 2019, 14:36
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Post by: JetCityImage on April 19, 2019, 15:56
"We’re experiencing an unexpected delay in reporting your statement(s) and are working hard to resolve the issue. This does not impact our ability to issue payments. We apologize for the inconvenience."
Ugh.
Post by: The Mighty Jungle on April 19, 2019, 16:24
Hello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Just curious, does the DeepMeta statement update at about the same time as the esp website ?
Post by: davidbautista on April 19, 2019, 16:36
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Post by: ShadySue on April 19, 2019, 16:37
Just after, as it relies on esp info.Hello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Just curious, does the DeepMeta statement update at about the same time as the esp website ?
Post by: JetCityImage on April 19, 2019, 16:38
Post by: ShadySue on April 19, 2019, 16:39
"Data load in progress
Statement data is currently not available because we are importing new statement data. Please check back later."
It's the Wheel of Fortune, folks.
Good luck!
Post by: davidbautista on April 19, 2019, 16:42
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Post by: The Mighty Jungle on April 19, 2019, 16:46
Just after, as it relies on esp info.Hello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
Just curious, does the DeepMeta statement update at about the same time as the esp website ?
Tnx ... it easier for me to be refreshing DeepMeta rather than the esp website ... guess it's 'cause I'm in DeepMeta so often and it seems more user-friendly.
Post by: The Mighty Jungle on April 19, 2019, 20:37
Hello! Photos that were sold in march are already in the webpage but still no statement about the $$$.
I just noticed that the new Royalty Statements are up in DeepMeta....
Post by: davidbautista on April 19, 2019, 21:08
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Wait no, 0.43. Bad :(
Post by: Artist on April 19, 2019, 22:19
Post by: akaza on April 19, 2019, 22:30
Post by: SpaceStockFootage on April 20, 2019, 01:02
Post by: grace on April 20, 2019, 01:38
Post by: Not Today on April 20, 2019, 03:41
May I know is it Istock allow the buyer to refund? I saw my statement, there is a red amount on it. Anyone can answer my question?Thanks. Kindly see the attachment
Yes
"What do the items in red font and/or parenthesis in my statement mean?
Tuesday November 8, 2016
Sales with corresponding amounts in red font and parenthesis represent returns or corrections. They are subtractions from royalties, rather than additions. When reviewing the PDF or TXT version of your statement, the 'Sales Date' column shows the date of the original sale and indicates the statement month in which the sale was initially reported. Cancellations and corrections usually take place within three months of the original sale date but in rare cases may occur after that.''
Post by: ShadySue on April 20, 2019, 04:18
May I know is it Istock allow the buyer to refund? I saw my statement, there is a red amount on it. Anyone can answer my question?Thanks. Kindly see the attachmentWow, is that the first refund you've ever had???!!!
Post by: ShadySue on April 20, 2019, 04:20
Post by: Not Today on April 20, 2019, 04:23
My new worst month since Sept 2007, despite having restarted uploading in Jan. :( >:( :'(
Same here I actually have negative income in March due to too many refunds... :'(
Post by: 5stock5 on April 21, 2019, 11:32
Post by: davidbautista on April 21, 2019, 12:33
How do I see if I have that??My new worst month since Sept 2007, despite having restarted uploading in Jan. :( >:( :'(
Same here I actually have negative income in March due to too many refunds... :'(
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Post by: ShadySue on April 21, 2019, 13:48
How do I see if I have that??My new worst month since Sept 2007, despite having restarted uploading in Jan. :( >:( :'(
Same here I actually have negative income in March due to too many refunds... :'(
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IIRC, the refunds are below the tiny PA sales, but in any case, they have a - in front of them, e.g. -$6.20.
Post by: davidbautista on April 21, 2019, 13:49
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Post by: ShadySue on April 21, 2019, 14:01
In deepmeta or esp?In the exported sales report from esp; and also in TodayIs20, and in DM.
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Post by: davidbautista on April 21, 2019, 14:09
Thanks.In deepmeta or esp?In the exported sales report from esp; and also in TodayIs20, and in DM.
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