Also be aware that keyword mapping is randomly all over the place. Again, no consistency, but for example (this isn't the actual example, but it's a direct equivalent of the type I've had), say you keyword 'pear', it maps pear to 'fruit' and from 'fruit' also keywords 'apple', which you didn't choose and now we can't change keywords after a file has been accepted
They don't seem to care about these 'in-system' problems.