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Agency Based Discussion => iStockPhoto.com => Topic started by: cshack on May 02, 2008, 06:45

Title: IS Portfolio vanished?
Post by: cshack on May 02, 2008, 06:45

I went to look at my portfolio on IS and it was gone?  I can still see the approved/waiting images but the public view just isn't there for some reason.  I sent a support ticket.  It's just a computer thing I hope. >:(

Title: Re: IS Portfolio vanished?
Post by: bittersweet on May 02, 2008, 07:00

Did you want someone to verify that they cannot see your portfolio? If so, you'll need to provide your username. Otherwise, I guess you just wanted to let us know?

Title: Re: IS Portfolio vanished?
Post by: Contakt on May 02, 2008, 07:08

Quote from: cshack on May 02, 2008, 06:45

I went to look at my portfolio on IS and it was gone?  I can still see the approved/waiting images but the public view just isn't there for some reason.  I sent a support ticket.  It's just a computer thing I hope. >:(

R u sure it wasn't removed?

Title: Re: IS Portfolio vanished?
Post by: thesentinel on May 02, 2008, 07:55

There are many ways in which this seems to happen, but first check that for some reason or other your own filters have been reset, and get someone else onsite to see if they can see your portfolio.

Title: Re: IS Portfolio vanished?
Post by: cshack on May 02, 2008, 08:07

Now it's back....No idea what the problem was but it seems to be okay now.

Title: Re: IS Portfolio vanished?
Post by: jsnover on May 02, 2008, 10:41

Could it be one of the content filters was turned on (by you, or by mistake or a software bug)? If you have the people filter on and you have no people images, then your portfolio view will be empty.