Well at least I know now why my stats don't update in a timely fashion.

I'm all for 'play' after the work is done, but for God's sake...

They should try chanelling all that energy into a different game, one called "Fixing broken things".  It could be fun and lucrative!

And they are doing it without the Lizard / Spock extension?

And they are doing it without the Lizard / Spock extension?

Eh?  Crikey... you play a sophisticated game there...

Everyone, please calm down.

We have lived through very peculiar times with iStock for the last 10 years involving many stunts like failed site rollouts, search engine fiaskos, severe communications issues and so on. Remember the "funny" downtime messages written in poor language?

Can we really expect professional, serious behavior from IS staff?

No.

I would be not surprised at all to see a video pop up on youtube showing iStock staff running a bobby car race on causal Friday. Bear in mind that IS "only" does this to improve moral and spirit within IS headquarters.

Heck, we all need to goof around from time to time but please iStock:

DO NOT POST THAT SH!T ON TWITTER!



Also, besides the fact that this is happening right now, these are our $$$ taken from our sales "at work". At least do this after work, god d@mn it.

"It's a big day at the iStock office! This beautiful piece of hardware is up for grabs:  http://twitpic.com/b5jnkw"

I hope no one considers Photoshopping that.

dafuq.

If I were to play devil's advocate, I might argue that the workings of the site are more stable and less buggy when they don't touch the code - so a year-long rock paper scissors tournament, Jan 1, 2012 - Dec 31, 2012, would have been better for all contributors

Good point!

Really, now. Are you REALLY surprised that they'd tweet this bit of unprofessionalism after all that's gone on the last few years? Nothing surprises me anymore. 

I couldn't believe they posted that - I assumed an employee posted it, and assumed that management would realize how crass that was given what's going on there and pull it down.  And then I saw that they posted it on their website also.  They've had a slew of buyers / potential buyers / former buyers posting on their page since the upgrade, complaining and saying they are leaving, they've had enough, and most of those posts have been scrubbed.  Imagine those buyers coming back to the site and instead of seeing any news of fixes, seeing this crap about a juvenile competition being held complete with trophy.  What are they thinking!!!

Hmmm. September's PP earnings should have started coming through this weekend ... but of course they aren't. Probably something else that they accidently broke in their cack-handed attempt to 'improve' the site.

I can't believe they haven't got a team working on the zoom feature issue on a 24/7 basis until it is fixed. How difficult can it be? They've had enough time to have re-written the code for entire website twice over.

Be reasonable. Maybe the guy who updates their web pages, when possible, is on vacation. Or perhaps he is really busy finishing something else for another client.

Seriously though, are you even sure they have a dedicated in-house IT team anymore. Perhaps, like so much else in the dysfunctional Getty family, duplicated roles within the different brands are gradually being merged. (Weren't they talking about mostly merging the ingestion/inspection processes a while ago).

Considering how much iStock is making from their 82% cut of my earnings I think I'm being entirely 'reasonable' in expecting them to have a functional website and timely/accurate reporting of my sales.

How they organise that is up to them. As long as it worked I wouldn't care how it was done. What I don't want to see is a site that has been badly broken for weeks and iStock staff publishing photo's of themselves having a party at our expense.

Quote from: gostwyck on October 21, 2012, 10:47

I can't believe they haven't got a team working on the zoom feature issue on a 24/7 basis until it is fixed. How difficult can it be? They've had enough time to have re-written the code for entire website twice over.

Be reasonable. Maybe the guy who updates their web pages, when possible, is on vacation. Or perhaps he is really busy finishing something else for another client.

Seriously though, are you even sure they have a dedicated in-house IT team anymore. Perhaps, like so much else in the dysfunctional Getty family, duplicated roles within the different brands are gradually being merged. (Weren't they talking about mostly merging the ingestion/inspection processes a while ago).

It's not just this time though.  This has been ongoing since the original "F5" how many years ago.   Things haven't been working normally since then.  This can't be attributed to someone being on vacation this many times or a rush job on something else.  Basic functionality and accurate reporting should be a given. 

I wondered about the merge idea myself.  The istock support emails are now coming from @gettyimages.com rather than @istockphoto.com, so that has been merged.  But the gettyimages website was showing several IT positions open, and showing the location in Calgary.  So at least some of them would still be there it seems. 

Hmmm. September's PP earnings should have started coming through this weekend ... but of course they aren't. Probably something else that they accidently broke in their cack-handed attempt to 'improve' the site.

I was disappointed to see the PP sales numbers aren't coming in too.   Sales on Istock proper are so bad that the PP earnings have become necessary to the bottom line.  Never thought I would see the day, honestly. 

haven't even seen Lobo in the forum for a few days now