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Author Topic: Istock F5 epic fail  (Read 172380 times)

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« on: October 19, 2010, 11:17 »
0
Three months to fix the CSS on my_uploads.

Hard to understand why so much delay for bug fixes. I'm fearful for the future of istock. Things are falling apart quickly.


« Reply #1 on: October 19, 2010, 12:01 »
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As much as I don't want to defend iStock, I believe they had more important things to "fix" than some back-end CSS...

bittersweet

« Reply #2 on: October 19, 2010, 12:39 »
0
Maybe lately yes, but not for the entire three months... not to mention the presumption that they actually did some testing.

I don't understand the point of the whole layout being thrown off because of the weird background images they've put on the right of the screen. It annoys me that I have to either stretch my browser window beyond my usual browsing size, or scroll, in order to see all the columns on the uploads page. They've never ever ever seemed to figure out that function should be the number one priority, not how "cool" they think their design is.

I realize in the grand scheme of their mountain of issues, it's a small deal.  ::)
« Last Edit: October 19, 2010, 12:43 by whatalife »

« Reply #3 on: October 19, 2010, 12:44 »
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It's beyond me why any agency would want to actually "design" the photographer's back-end. Why do we have to look at a pretty site?

We just upload and organize our content, no need for "fancy" designs. Completely useless and a waste of bandwidth.

Same with Veer and those letters on the right...  :P

« Reply #4 on: October 19, 2010, 12:49 »
0
There are so many broken things on the site at the moment - some broken by f5, some have been broken for a long time and didn't get fixed in f5 - that the my_uploads page is the tip of the iceberg.

I don't think it's an epic fail - not bad enough for that - but for an industry leader to do so poorly with the software and design of their site is a real puzzle. There are tons of successful e-commerce sites out there - this isn't even leading edge stuff any more.

If I had to guess, I'd say that spending money on the site is something Getty wants to avoid - they're busy trying to boost profits and this is only indirectly related and thus a low priority for them (regardless of what gets said in the IS forums).

« Reply #5 on: October 19, 2010, 12:56 »
0
Almost a month ago:

3. Why is it taking so long to do all the F5 fixes for things that were broken (EL page, my_uploads, etc.)

Our development schedule is jam-packed with new features and improvements to existing functionality. We have been focused on optimizing the site for improved customer experience, and now that we've made such a gigantic stride forward in that area, we're turning our focus back on the contributors. We've therefore pushed a whole raft of fixes to the top of our TO Do list. We have front end and back end fixes. Sometimes in order to make the front end fix work we need to focus on the back end first. This is the case for some of these broken features. But, I want to reassure you that we are working on them and will have them out to you as quickly as possible. You will see these fixes coming online during our weekly releases over the next few months.

Weekly releases... ZZZZZZzzzzZZZZZzzzzz

« Reply #6 on: October 27, 2010, 06:10 »
0
Still no news about site bugs. I even got used to them now.

And 14 credits vectors jump to 15 without any word from Istock. Even with contributors asking for some explanation, nothing, just silence.

« Reply #7 on: November 03, 2010, 10:36 »
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Weekly releases, where are you?!?!?!? We still have a lot of bugs. A rain forest of bugs.

microstockphoto.co.uk

« Reply #8 on: November 03, 2010, 11:27 »
0
It's beyond me why any agency would want to actually "design" the photographer's back-end. Why do we have to look at a pretty site?

We just upload and organize our content, no need for "fancy" designs. Completely useless and a waste of bandwidth.

Same with Veer and those letters on the right...  :P

completely agree

we - photographers and designers - are straight and modern people which like simplicity: "less is more". So "fancy" designs are not only useless but also inherently ugly.
« Last Edit: November 03, 2010, 11:34 by microstockphoto.co.uk »

« Reply #9 on: November 03, 2010, 17:03 »
0
do you know there is a greasemonkey script made just for that particular issue? Works very well if you use firefox.

(which indeed doesn't answer why istock can't fix it at the source)

« Reply #10 on: November 03, 2010, 18:05 »
0
do you know there is a greasemonkey script made just for that particular issue? Works very well if you use firefox.

(which indeed doesn't answer why istock can't fix it at the source)


Yep. Remember me something like this:


« Reply #11 on: November 05, 2010, 07:19 »
0
And Logo program?!?!? Maybe it's a main FIASCO ever (and it's not so easy in last Istock times). Almost one year since launch and still not released for sales.

ShadySue

« Reply #12 on: November 05, 2010, 07:36 »
0
And Logo program?!?!? Maybe it's a main FIASCO ever (and it's not so easy in last Istock times). Almost one year since launch and still not released for sales.
And, unless I've missed it, no real explanation for the holdup.

« Reply #13 on: November 05, 2010, 07:47 »
0
Seems to me they've been trying to do too much, too fast, with no real solid direction as what they're trying to achieve.  The logo program is a perfect example.  Everything they've done lately seems to be pretty half-assed... iStock needs to slow down with all their so-called "improvements" and focus on what they're good at;  SELLING PHOTOS.

« Reply #14 on: November 05, 2010, 09:09 »
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The other thing that is crazy about the logo program is that, apparently if you want to deactivate your logos, iStock has to "assess" each and every request. And apparently, Contributor Relations is poised to give you more Kool-Aid to encourage you not to do so. What a bunch of "asses".

« Reply #15 on: November 14, 2010, 07:00 »
0
Some news?

ZZZZZZZZZzzzzzzzz.....zzzzzzzzzZZZZZZZZZZZZ

« Reply #16 on: November 14, 2010, 17:43 »
0
Just remembering:

Sep 28. FAQ thread:

You will see these fixes coming online during our weekly releases over the next few months.

Where is the "weekly releases"? Someone saw?

Sometimes i think that everyone went away and left Lobo barking at forums.

Sad.

« Reply #17 on: November 14, 2010, 18:06 »
0
They are too busy trying to figure out more "tests" in order to take more money from both their contributors and their buyers.

ShadySue

« Reply #18 on: November 14, 2010, 19:20 »
0
Just remembering:

Sep 28. FAQ thread:

You will see these fixes coming online during our weekly releases over the next few months.
Where is the "weekly releases"? Someone saw?
Quote
Yes. They released the code to reduce our EL royalties >3 months early.
Other than that,

Sometimes i think that everyone went away and left Lobo barking at forums.
Sad.
Yup, that's about the sum of it.

lagereek

« Reply #19 on: November 15, 2010, 09:50 »
0
ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ  and WWWWWWWWWWWWWWWWWWWWWWWWWWWWW

« Reply #20 on: November 16, 2010, 11:30 »
0
- F5 fiasco
- Logo program fiasco
- Agency collection start fiasco
- Business card eternal fiasco

Someone help me to increase list? Is it not sufficient to Mr Thompson resign?

« Reply #21 on: November 16, 2010, 15:42 »
0
- F5 fiasco
- Logo program fiasco
- Agency collection start fiasco
- Business card eternal fiasco

Someone help me to increase list? Is it not sufficient to Mr Thompson resign?

EL percentage reduction fiasco
Agency search fiasco

bittersweet

« Reply #22 on: November 16, 2010, 16:04 »
0
- F5 fiasco
- Logo program fiasco
- Agency collection start fiasco
- Business card eternal fiasco

Someone help me to increase list? Is it not sufficient to Mr Thompson resign?

EL percentage reduction fiasco
Agency search fiasco

Magical mystery changing vector prices fiasco

« Reply #23 on: November 16, 2010, 16:15 »
0
istockys fiasco

ShadySue

« Reply #24 on: November 16, 2010, 16:57 »
0
Istanbul editorial 'way in' lypse fiasco.


 

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