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Author Topic: Istock F5 epic fail  (Read 268308 times)

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donding

  • Think before you speak
« Reply #275 on: December 29, 2010, 12:49 »
0
Doesn't everyone just dread the New Year. Just wonder what disaster's are going to happen New Years Day.


lisafx

« Reply #276 on: December 29, 2010, 13:15 »
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Doesn't everyone just dread the New Year. Just wonder what disaster's are going to happen New Years Day.

I don't know about NY day, but definitely the first week or two of the New Year things are probably going to be hitting the fan.  I both dread it and at the same time would like it to be over with so I can stop being in suspense. 

donding

  • Think before you speak
« Reply #277 on: December 29, 2010, 13:31 »
0
Doesn't everyone just dread the New Year. Just wonder what disaster's are going to happen New Years Day.

I don't know about NY day, but definitely the first week or two of the New Year things are probably going to be hitting the fan.  I both dread it and at the same time would like it to be over with so I can stop being in suspense. 

I know with everything going on at iStock, it takes the enjoyment out of microstock. Now it just seems like one of those jobs you dread going to every Monday morning. :-\

« Reply #278 on: December 29, 2010, 13:54 »
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It's so weird. When I read that announcement of the office shutting down over the holidays I had a premonition that the site was going to malfunction. Never would have predicted to this extent though. Every day brings something new.

donding

  • Think before you speak
« Reply #279 on: December 29, 2010, 13:56 »
0
It's so weird. When I read that announcement of the office shutting down over the holidays I had a premonition that the site was going to malfunction. Never would have predicted to this extent though. Every day brings something new.

If this continues....we'll all need to be put on antidepressants.

jbarber873

« Reply #280 on: December 29, 2010, 14:01 »
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It's so weird. When I read that announcement of the office shutting down over the holidays I had a premonition that the site was going to malfunction. Never would have predicted to this extent though. Every day brings something new.

If this continues....we'll all need to be put on antidepressants.

  Maybe that's what all the happy talk crowd at IS has been taking all these years- " Woo Yay " brand antidepressants! ( And they are made by a company that H&F has a big stake in!) The conspiracy idea could really go to a whole new level...

donding

  • Think before you speak
« Reply #281 on: December 29, 2010, 14:03 »
0
It's so weird. When I read that announcement of the office shutting down over the holidays I had a premonition that the site was going to malfunction. Never would have predicted to this extent though. Every day brings something new.

If this continues....we'll all need to be put on antidepressants.

  Maybe that's what all the happy talk crowd at IS has been taking all these years- " Woo Yay " brand antidepressants! ( And they are made by a company that H&F has a big stake in!) The conspiracy idea could really go to a whole new level...

ROFL!!!!!

lisafx

« Reply #282 on: December 29, 2010, 14:17 »
0

If this continues....we'll all need to be put on antidepressants.

  Maybe that's what all the happy talk crowd at IS has been taking all these years- " Woo Yay " brand antidepressants! ( And they are made by a company that H&F has a big stake in!) The conspiracy idea could really go to a whole new level...

LOL!  Only problem is that when those Woo Yay pills wear off there are some wicked withdrawls!! 

« Reply #283 on: December 29, 2010, 14:22 »
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I don't think they are anti-depressants, I think they are hallucinogens! :D

« Reply #284 on: December 29, 2010, 14:26 »
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wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

« Reply #285 on: December 29, 2010, 14:29 »
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wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

Jamie, how can I see that? I have a twitter account, but don't do much with it.

« Reply #286 on: December 29, 2010, 14:33 »
0
wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

Jamie, how can I see that? I have a twitter account, but don't do much with it.

Never mind, think I found it. @iStock

ShadySue

  • There is a crack in everything
« Reply #287 on: December 29, 2010, 14:39 »
0
Doesn't everyone just dread the New Year. Just wonder what disaster's are going to happen New Years Day.

I don't know about NY day, but definitely the first week or two of the New Year things are probably going to be hitting the fan.  I both dread it and at the same time would like it to be over with so I can stop being in suspense. 
Oh no, they've been practising the code for clawing money back from us since October (at least). This one will go well.  ;)

ShadySue

  • There is a crack in everything
« Reply #288 on: December 29, 2010, 14:40 »
0
wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

http://www.istockphoto.com/forum_messages.php?threadid=286842&page=1#post5478732
"people are on to it"

« Reply #289 on: December 29, 2010, 14:52 »
0
wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

Jamie, how can I see that? I have a twitter account, but don't do much with it.

Never mind, think I found it. @iStock

yeah, I just set up a search column on my "TweetDeck" app (iphone) for anything with 'istock' in it and I see every post that contains it.  I get some stock market stuff (not photography stock :) ) but otherwise it works out pretty well.  I think you can do that on web interface, but I haven't used that as much as my iphone app.

« Reply #290 on: December 29, 2010, 15:00 »
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More parts falling off the car. Unbelievable.

rubyroo

« Reply #291 on: December 29, 2010, 15:02 »
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I think the buyers' 'ejector seat' is working better than ever though...

« Reply #292 on: December 29, 2010, 15:11 »
0
wow.  Twitter is going crazy with buyers pissed about getting 404 errors when they try to download an image.  another big iStock #FAIL!

Jamie, how can I see that? I have a twitter account, but don't do much with it.

Never mind, think I found it. @iStock

yeah, I just set up a search column on my "TweetDeck" app (iphone) for anything with 'istock' in it and I see every post that contains it.  I get some stock market stuff (not photography stock :) ) but otherwise it works out pretty well.  I think you can do that on web interface, but I haven't used that as much as my iphone app.

Yep, I have Peep on my Droid, just set it up to follow istock. I don't know why though...just more of the same old same old.

rubyroo

« Reply #293 on: December 29, 2010, 15:21 »
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Wow.. I need to catch up on terminology... you have a what on your what?   :D

« Reply #294 on: December 29, 2010, 15:28 »
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I think this frustrated buyer sums it up well....

Posted By GlitschkaStudios:
Your website is so bug ridden you should have ORKIN as a sponsor. I just bought $350 worth of credit and nearly every photo I've included in my album that the client signed off on gets me a 404 error when attempting to order? (Of course no 404 error when taking my money) WTH? Your customer service number cycles me through in seconds and than hangs up? Can you really call it customer support when someone phones you, tweets you, posts on Facebook, emails you, and now posts on your forum and you don't adequately responds?

« Reply #295 on: December 30, 2010, 09:53 »
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A small thing, yes, but just another part that has fallen from the car. Does anything on iStock function properly anymore?

http://www.istockphoto.com/forum_messages.php?threadid=286722&page=1

SK

« Reply #296 on: December 30, 2010, 10:08 »
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What we are experiencing at iStock is incompetence and gross mismanagement. As CEO of a technology company, the Board would fire my as* in a heart beat if I ran the business and produced a website with the magnitude of problems and lack of testing and Q/C we are experiencing. On top of all the issues they close the shop and take a vacation. This is either total incompetence or just plain arrogance. I don't see a long term future with iStock.

Think about other arrogant companies from the past ... Novell, IBM with the PC, Lotus, WordPerfect, ... and the list goes on and on! Where are they today and will iStock join the list?

lisafx

« Reply #297 on: December 30, 2010, 10:30 »
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This appears to be a workaround Istock implemented to discourage fraudulent buying.  Of course, it also discourages legitimate buying.  Here's another happy customer  ::)

It's been a very frustrating 2 days for me. I finally figured out what the 404 error is for buying stock. They are allowing you to buy/download one photo every 5 minutes. I saved everything I needed to a lightbox and then sat at my computer for 3 hours to download the 40 pix I needed today. Download one, start timer, wait 5 minutes, download the next, start timer, wait 5 minutes. For 3 hours. If you try to download faster than one per 5 minutes, you get the 404 error. I stumbled upon the "workaround" by accident after pulling my hair out for 2 days.

SK

« Reply #298 on: December 30, 2010, 10:49 »
0
This appears to be a workaround Istock implemented to discourage fraudulent buying.  Of course, it also discourages legitimate buying.  Here's another happy customer  ::)

It's been a very frustrating 2 days for me. I finally figured out what the 404 error is for buying stock. They are allowing you to buy/download one photo every 5 minutes. I saved everything I needed to a lightbox and then sat at my computer for 3 hours to download the 40 pix I needed today. Download one, start timer, wait 5 minutes, download the next, start timer, wait 5 minutes. For 3 hours. If you try to download faster than one per 5 minutes, you get the 404 error. I stumbled upon the "workaround" by accident after pulling my hair out for 2 days.

Yep, this is called "Sales Prevention!"; Imagine how XMAS shopping would have been if you could only pay for a gift every 5 or 10 minutes! XMAS would have lasted a whole month!

« Reply #299 on: December 30, 2010, 10:50 »
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oh this is another craziness---

from twitter:

Quote
@webconnoisseur tweets: FYI @istock & @istockhelp Your change password function generates a 404 error.  Password changes correctly, but customers will be confused

Twitter: the new iStock support ticket method


 

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