MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: substancep on December 26, 2016, 11:43

Title: iStock password reset?
Post by: substancep on December 26, 2016, 11:43

Dear XXXXX,

Thanks for using iStock. Due to system changes, we need you to change the password for your user account.

To change your password, simply click the “Forgot your password?” link on our Sign In page.

Next, enter your Member Name or the email address associated with your account and we’ll email you a link that will let you create a new password.

If you have any questions, please Contact Us.

Thank you for your understanding.

iStock Customer Service

Did anyone get such a message from iStock?

Title: Re: iStock password reset?
Post by: YadaYadaYada on December 26, 2016, 11:47

Quote from: substancep on December 26, 2016, 11:43

Dear XXXXX,

Thanks for using iStock. Due to system changes, we need you to change the password for your user account.

To change your password, simply click the “Forgot your password?” link on our Sign In page.

Next, enter your Member Name or the email address associated with your account and we’ll email you a link that will let you create a new password.

If you have any questions, please Contact Us.

Thank you for your understanding.

iStock Customer Service

Did anyone get such a message from iStock?

Not yet, but I didn't get the dreaded refunds or 2c download yet either.

Never follow a link in an email, go to the site direct from your bookmarks and see if you find the same.

Title: Re: iStock password reset?
Post by: substancep on December 26, 2016, 23:32

I had a look at the links in the email. They were general links to the "forgot password" page on iStock. I did have to change my password, because my old one would not no longer work.