MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: JetCityImage on August 19, 2020, 14:44

Title: iStock password reset
Post by: JetCityImage on August 19, 2020, 14:44

Anybody else get this eMail? I'm not locked out.

Thanks for using iStock. Due to system changes, we need you to change the password for your user account.
To change your password, simply click the “Forgot your password?” link on our Sign In page.
Next, enter your Member Name or the email address associated with your account and we’ll email you a link that will let you create a new password.
If you have any questions, please Contact Us.
Thank you for your understanding.
iStock Customer Service

Title: Re: iStock password reset
Post by: qunamax on August 19, 2020, 14:56

No, login seems normal.

Title: Re: iStock password reset
Post by: trek on August 19, 2020, 15:02

ESP login working as normal.

Title: Re: iStock password reset
Post by: cathyslife on August 19, 2020, 17:15

Don’t click any link in an email. Go to the site and see if it asks you for a new password. Sounds like a phishing scam.

Title: Re: iStock password reset
Post by: Gannet77 on August 19, 2020, 17:23

Quote from: cathyslife on August 19, 2020, 17:15

Don’t click any link in an email. Go to the site and see if it asks you for a new password. Sounds like a phishing scam.

I received a similar email purporting to be from Getty - it has my name correct too.

But I can still log in normally so I'm ignoring it.  As Cathy says, don't click on email links, although it does seem to go to the valid forgot password page as far as I can tell.

Title: Re: iStock password reset
Post by: WD3 Photography on August 20, 2020, 03:38

I got the email, went to the site and could not log-in. Clicked link in the email and changed password, returned to the site and could log-in.

There seems to be a delay posting the 1st July 2020 earnings statement.

Title: Re: iStock password reset
Post by: Gannet77 on August 20, 2020, 03:42

Quote from: pgkfleming on August 20, 2020, 03:38

I got the email, went to the site and could not log-in. Clicked link in the email and changed password, returned to the site and could log-in.

There seems to be a delay posting the 1st July 2020 earnings statement.

No, the earnings reports are posted - at least, mine is.

Title: Re: iStock password reset
Post by: panicAttack on August 20, 2020, 04:05

i also got this mail few days ago

Title: Re: iStock password reset
Post by: Gannet77 on August 20, 2020, 04:09

Correction - I tried to login today and it won't let me.  So I went to "Forgot Password" and made a new one.  OK now.

So I'm thinking the email was genuine...

Title: Re: iStock password reset
Post by: qunamax on August 20, 2020, 07:43

I just got it.

Title: Re: iStock password reset
Post by: cathyslife on August 20, 2020, 08:21

Genuine or not, I would go to the site directly and do it. Next time it might not be genuine.

Title: Re: iStock password reset
Post by: ShadySue on August 20, 2020, 09:41

Quote from: cathyslife on August 20, 2020, 08:21

Genuine or not, I would go to the site directly and do it. Next time it might not be genuine.

Which is also the official advice on the iS forums.