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Agency Based Discussion => iStockPhoto.com => Topic started by: DanP68 on May 23, 2009, 03:22

Title: iStock Paypal schedule
Post by: DanP68 on May 23, 2009, 03:22

Does anyone have a direct link to the Paypal schedule at iStock?  I opened a ticket for payment back on May 12, and 11 days later the ticket is still open and nothing seems to be happening.  I remember the schedule indicating a delay should be expected, but I cannot locate the schedule on iStock to verify if it is time to contact support yet.

Title: Re: iStock Paypal schedule
Post by: RT on May 23, 2009, 03:34

Go to the Support page and the link for the payout schedule is under the 'Payment request' option.

Title: Re: iStock Paypal schedule
Post by: hafssol on May 23, 2009, 04:04

you will receive your money on May 25th, if it's not a public holiday in Canada.

You requested payout on Tuesday. Cut-off is monday morning, so you have to wait :)

Title: Re: iStock Paypal schedule
Post by: DanP68 on May 23, 2009, 04:24

Very good, thanks to both of you.  Mo money, mo money...

Title: Re: iStock Paypal schedule
Post by: sharply_done on May 23, 2009, 19:57

I know your question has already been answered, but here's a link to the schedule anyways:
http://www.istockphoto.com/docs/PayoutSchedule_2009.pdf

For PayPal you should make your request before 9am MST (= 4pm GST) on Monday to receive it the following Monday. The only exceptions to this in 2009 are Aug 3, Sep 7, and Oct 12, where Monday is a Canadian holiday and you have until 9am on Tuesday to make your request.