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Author Topic: iStock Rocks!  (Read 4346 times)

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« on: December 29, 2010, 01:43 »
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I am just sitting here thinking about all the recent events that have occurred on iStock for contributors and things are looking, well, a bit grim to put it lightly.

First you had the announcement of the new royalty structure and redeemed credit system. That caused a huge backlash and many people are still very unhappy.

They also raised prices on Vetta's, which had its share of backlash too from people who lost income as a result of reduced Vetta sales from higher Vetta pricing.

Then they brought in the Agency collection to try and use the success of the iStock brand to try and breathe some life back into the ailing Getty brand. A big faux pas. Everyone knows you don't sell high-end brands at WallMart. It doesn't work.

Then they started running a sale on Vettas, which caused more backlash and proved that they made a mistake in the first place by raising prices on Vettas too high.

Then they decide to re-jigg all the search engines and so forth right before the end of the year (and all go on holiday at the same time), so now searches are not working right, lightboxes have problems, and portfolios are not updating properly. This is most likely hurting sales for contributors that are affected by the data basing problems. What kind of an organization rolls out a new system which has bugs in it and then goes on holiday for a few weeks while it all goes haywire???

Then there was this big Christmas credit card fraud and image theft fiasco. Many contributors are now upset about the money that will be taken back from their accounts and worried about illegal use and/or resale of their images as a result of that. Then you got buyers who can't buy large sized credit packs now because of the theft that occurred and iStock no longer offering large credit packs to buyers, which may hurt sales as well.

iStock was supposed to announce the new redeemed credit targets for 2012 before year's end. That hasn't come and wont now until after the first of the year. They should have lived up to their word on this though and announced the targets this week.

Probably the exodus of some contributors, and buyers for that matter, will start happening right around now as they said they would back when the changes to the royalty structures were announced a few months back.

Then the forthcoming announcement of redeemed credit targets for 2012, which will most likely come out next week, and will be sure to cause even more backlash if they raise targets even higher.

So its all looking pretty discerning at the moment.

The one positive thing they did was announce the addition of the editorial collection, but again pricing for editorial has not been announced, and that could be another point of contention for contributors when they do announce the editorial pricing if it is either viewed as being too low or too high by contributors. Also, I can assume when editorial gets launched, uploads will be flooding in for months to come and review times will start to become very long with the increased volume of picture uploads unless of course they hire more reviewers. Unlikely though they will increase the number of reviewers.

I really, really, and truly hope that iStock pulls themselves together here soon. The last 3-4 months of things that they have done, changes they have made, and the things that have happened as a result of some of their actions has been very disheartening for many people.

Just looking at the bigger picture, its really time to start to question if they have lost course on steering the ship and if there are some even heavier rocky seas ahead for everyone. Lets hope not though.
« Last Edit: December 29, 2010, 02:14 by JayGee »


« Reply #1 on: December 29, 2010, 01:53 »
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Woo yay! I'd like to thank the iStock team, especially KT, for all the effort they've put in to making this happen for us. We couldn't have got to this stage without you, guys :)

« Reply #2 on: December 29, 2010, 08:30 »
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The one positive thing they did was announce the addition of the editorial collection, but again pricing for editorial has not been announced, and that could be another point of contention for contributors when they do announce the editorial pricing if it is either viewed as being too low or too high by contributors.

It's been repeated multiple times that editorial pricing will be the same as regular main collection pricing.

vlad_the_imp

« Reply #3 on: December 29, 2010, 11:51 »
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Quote
So its all looking pretty discerning at the moment.

Discerning? Huh?

« Reply #4 on: December 29, 2010, 11:59 »
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I bit too much spiked egg nog, me thinks.

« Reply #5 on: December 29, 2010, 12:06 »
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We already have a thread listing IS's eff-ups - the epic fail title seems more appropriate than iStock Rocks. We also have a couple of threads about what the future may bring for microstock.

I decided to read this to see who could possibly be cheering them on given the current state of things. But you're anonymous, so there's no way to assess whether you're just trying to stir up trouble or want a discussion about something.

Why did you post?

KB

« Reply #6 on: December 29, 2010, 13:21 »
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iStock was supposed to announce the new redeemed credit targets for 2012 before year's end. That hasn't come and wont now until after the first of the year. They should have lived up to their word on this though and announced the targets this week.

I am one of the many still totally PO'd by the commission betrayal.

But I have to say, from the earliest announcement, they have said that the 2012 target would be announced on January 11. I have no idea where you got the impression that it would be "before year's end". That is 100% wrong.

lisafx

« Reply #7 on: December 29, 2010, 13:26 »
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It occurs to me that Istock has been going down in flames so rapidly the last several months that even the boiling frogs have begun to notice and become alarmed...  :o

« Reply #8 on: December 29, 2010, 13:39 »
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oh, boiling frogs... great analogy!
I'm beginning to feel parboiled myself  :o

« Reply #9 on: December 29, 2010, 13:40 »
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OP, did you take the Way Back machine or something?

jen

« Reply #10 on: December 30, 2010, 13:47 »
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iStock was supposed to announce the new redeemed credit targets for 2012 before year's end. That hasn't come and wont now until after the first of the year. They should have lived up to their word on this though and announced the targets this week.

Most of that is true, but nitpicky thing:  they've always said they were going to announce the targets in January.

From the FAQ post:  "Every January we will announce royalty targets for the upcoming year.  So in January 2011, we will announce the targets for 2012."


ETA: oops, should have refreshed first.

« Reply #11 on: December 31, 2010, 00:22 »
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thank you istock for making life much harder for me.  i never had so much trouble submitting model release even with macro agencies.

thank you again istock!

« Reply #12 on: December 31, 2010, 00:23 »
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i can't even remember how to request payment again  :'( duh , the buttons are scattered all over.

lisafx

« Reply #13 on: December 31, 2010, 15:29 »
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i can't even remember how to request payment again  :'( duh , the buttons are scattered all over.

Go to your profile page and click on the "financials" tab.  "Request Payment of Earnings" should be top link in the column. 


 

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