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Agency Based Discussion => iStockPhoto.com => Topic started by: Goofy on March 11, 2014, 19:20

Title: iStock Screwup- The Real Deal on the Over Payments
Post by: Goofy on March 11, 2014, 19:20
Okay, If I understand (correct me if I am wrong) it correctly iStock purchased a company with owed them money from selling our images. Than that company went south and told iStock to get lost and kept all the monies from their sales. So instead of iStock * it up they decided to take back the monies from our (contributors) hide. Seems like iStock will not take responsibilities for their business decisions- look at the Google deal as well. Each time the artist takes it up the (cannot say what since this is a PG-13 rated site) :-\


The reason why I mention this again- I got an email with a detailed spreadsheet showing the sales. My response- big deal!

 
Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: tickstock on March 11, 2014, 19:28
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Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: EmberMike on March 11, 2014, 19:34

Yeah, you're going to need to explain this a little more. Seems like you've got info that no one else on the planet has.
Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: Goofy on March 11, 2014, 19:55
most likely just my poor thoughts-- I thought the images in question were sold by another company (partner) that went south thus the monies not there as promised.

  Guess all is well since nobody mention about the email they got today from iStock showing the details of the recoup plan- just me probably drinking too much... 8)


Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: tickstock on March 11, 2014, 19:58
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Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: Goofy on March 11, 2014, 20:00
thanks Tickstock...
Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: heywoody on March 12, 2014, 14:29
To be fair, they did (eventually) produce the required explanation and breakdown of the amounts.  If they indicated this was coming back when the error was announced originally, they would have avoided much of the contributor anger  ???
Title: Re: iStock Screwup- The Real Deal on the Over Payments
Post by: wordplanet on March 12, 2014, 23:13
I asked them for an explanation and got a prompt reply with a spreadsheet showing the overpayments and what the actual payments should be.