MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: w7lwi on October 29, 2007, 10:10

Title: iStock Site Down?
Post by: w7lwi on October 29, 2007, 10:10
I have been getting the following message for the last three days whenever I try to log in.

Service Unavailable
The server is temporarily unable to service your request. Please try again later.
Reference #6.b54f648.1193670273.36c1420

I get to the login page OK, but after typing in my ID and password, this message pops up.

Is anyone else having this problem?  I haven't seen anything posted about this, so it may just be me.
Title: Re: iStock Site Down?
Post by: digiology on October 29, 2007, 10:13
No problems here
Title: Re: iStock Site Down?
Post by: vonkara on October 29, 2007, 10:37
I have several search engine problem whit this site for about now 3 weeks. It show "no search result..." whit any keyword, then it's work again and 2 hours later it's down again.

 The other parts of the site work properly for me, but it's not surprising that you have a problem...this site just don't work well at all.
IS always give me a bad feeling about it's reliability
Title: Re: iStock Site Down?
Post by: jsnover on October 29, 2007, 10:47
It isn't just you. I was unable to log in - with the message you saw - for most of Sunday. I did submit a support ticket, but I think they know about the problem.

The support ticket page has a red notice up top saying if you're having trouble logging in, reboot and if that doesn't work, try again in 3 hours.

I rebooted which made no difference. I tried again in 3 hours - still got the error. About 12 hours later I was able to log in, but this morning found myself logged out. Unable to log in so far.

The site appears to be operating if you can log in, but buyers who can't log in can't use their credits to buy, so it seems this is more than just an annoyance for a contributor who'd like to check their stats or upload.

Oh, and the support ticket page has a note at the bottom saying that because of massive volume, it'll be 5 days before they can get back to you!
Title: Re: iStock Site Down?
Post by: yingyang0 on October 29, 2007, 16:57
I haven't had any problems.