MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: captain on May 16, 2013, 22:55

Title: IStockphoto log in problem?
Post by: captain on May 16, 2013, 22:55

Can not log in IS for two days already.Anybody has the same problem? how to contact them?

Title: Re: IStockphoto log in problem?
Post by: ShadySue on May 17, 2013, 02:05

I'm logging in OK, but you've got a point. If you can't log in, you can't use their help system as contributors aren't allowed to phone.
One of these side-effects of their policies that they never seem to identify.

Title: Re: IStockphoto log in problem?
Post by: pieman on May 17, 2013, 07:58

Quote from: ShadySue on May 17, 2013, 02:05

I'm logging in OK, but you've got a point. If you can't log in, you can't use their help system as contributors aren't allowed to phone.
One of these side-effects of their policies that they never seem to identify.

I reckon it's just a cache or cookie related issue, but in the event it's not they can still open support ticket or email us if they aren't able to log on.

I hope I've identified a few solutions  ;)

Title: Re: IStockphoto log in problem?
Post by: Poncke v2 on May 17, 2013, 11:29

No issues here

Title: Re: IStockphoto log in problem?
Post by: captain on May 18, 2013, 01:22

Quote from: pieman on May 17, 2013, 07:58

Quote from: ShadySue on May 17, 2013, 02:05

I'm logging in OK, but you've got a point. If you can't log in, you can't use their help system as contributors aren't allowed to phone.
One of these side-effects of their policies that they never seem to identify.

I reckon it's just a cache or cookie related issue, but in the event it's not they can still open support ticket or email us if they aren't able to log on.

I hope I've identified a few solutions  ;)

Thanks Pieman,I tried many times with cookies but seems not this issue.Still working hard to figure out what's happening.
Deepmeta still ok to upload photos but web page not available here for 4 days already.