Author Topic: contacting a buyer (Read 2737 times)

picomatic · « **on:** August 13, 2010, 17:05 »

Have a buyer who left a low rating due to a issue with a image. Can we contact them to make a fix ?
Cant seem to find anything on the istock about this.

TIA

click_click · « **Reply #1 on:** August 13, 2010, 17:15 »

Quote from: picomatic on August 13, 2010, 17:05

Have a buyer who left a low rating due to a issue with a image. Can we contact them to make a fix ?
Cant seem to find anything on the istock about this.

TIA

That's quite surprising as all registered customers can zoom in to check on the quality of the image.

Did you just get a sale and then the feedback? It could have been a "fellow" contributor signing up with fake information just to leave a bad rating.