MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: melastmohican on May 12, 2011, 14:06

Title: Manual removal from PP?
Post by: melastmohican on May 12, 2011, 14:06

Their opt out check box is not working so I asked to removed my images. After 10 days I got email that manual removal has been initiated.  Today (1 month minus 2 days from email), images are still on ThinkStock site. How long it would take? What other sites should I check?

Title: Re: Manual removal from PP?
Post by: cathyslife on May 12, 2011, 14:19

Good luck with that...many people have had problems trying to get their images removed. From day 1, there are some contributors here who haven't been able to get them removed (last I heard...but maybe everyone is caught up now.)

Title: Re: Manual removal from PP?
Post by: ThomasAmby on May 12, 2011, 14:28

The answer: http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552 (http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552)

File a complaint and you should see some action.
This (was the only thing that) worked for me

Title: Re: Manual removal from PP?
Post by: melastmohican on May 15, 2011, 17:49

It seems like they do not respond to emails. I am trying to be reasonable and wait few days then if there is not response I file a complaint.

Title: Re: Manual removal from PP?
Post by: melastmohican on June 01, 2011, 14:49

I asked them politely again. If they are not going to respond in two days I probably have to file a complaint with BBB.

Title: Re: Manual removal from PP?
Post by: NancyCWalker on June 01, 2011, 20:14

I sent a new support ticket every day until they did it.