MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: BaldricksTrousers on December 27, 2011, 05:10

Title: Missing payment and stats areas
Post by: BaldricksTrousers on December 27, 2011, 05:10
I can no longer get the stats bars or the payment area to load. The "clickable" links to financials/friends/blog/stats etc. are no longer active. The images in my "most popular files" section no longer show up.

I've tried all the usual things in case it's some problem at my end - clearing the cache, restarting the computer, trying two different browsers (Firefox and Slimbrowser) - but that entire form area remains blank.

Is it just me or are others encountering this? Any ideas of how to restore it or is it another iStock bug?

Not being able to link to the area for claiming payment is soon going to be an issue.
Title: Re: Missing payment and stats areas
Post by: aeonf on December 27, 2011, 05:22
A.O.K here
Using FF 9 on windows 7
Title: Re: Missing payment and stats areas
Post by: NorthwestDreams on December 27, 2011, 05:29
Everything is loading on my end, but it's been extremely slow.
Title: Re: Missing payment and stats areas
Post by: BaldricksTrousers on December 27, 2011, 05:53
I've upgraded to FF9 - it's made no difference.

I wonder, could they have started using an updated program for the data that appear in that box? What is it, does anybody know? Perhaps I've not upgraded flash or something that it needs.

My laptop has the same problem as my desktop set-up.
Title: Re: Missing payment and stats areas
Post by: benchart on December 27, 2011, 06:20
Other kind of bug with my stats :
I'm a bronze contributor both in flash (+250 sold) and illustrations (+1900) but it says : you have 0 dlds and acceptance rate is 0%.

I wanted to try to apply for exclusivity (only for animations, i'm not fool enough to ask for it for illustrations ;-) but it is not possible since it seems i've sold nothing according to their database

I guess there's nothing to hope before beginning of january...
Title: Re: Missing payment and stats areas
Post by: a1bercik on December 27, 2011, 06:31
That's interesting. During last night about $11 (I guess...) disappeared from my stats. 'My uploads'  don't show any refund made, no mail from the customer center. Strange. In fact I have no proof of this 'miracle', my wife noticed it checking all portfolios with her notes and I'm sure she's right.
Title: Re: Missing payment and stats areas
Post by: Newsfocus1 on December 27, 2011, 06:50
Tried it several times today -all working normally here in the UK (Windows Vista/IE9). Regards, David.
Title: Re: Missing payment and stats areas
Post by: ShadySue on December 27, 2011, 06:57
I can no longer get the stats bars or the payment area to load. The "clickable" links to financials/friends/blog/stats etc. are no longer active. The images in my "most popular files" section no longer show up.

I've tried all the usual things in case it's some problem at my end - clearing the cache, restarting the computer, trying two different browsers (Firefox and Slimbrowser) - but that entire form area remains blank.

Is it just me or are others encountering this? Any ideas of how to restore it or is it another iStock bug?

Not being able to link to the area for claiming payment is soon going to be an issue.

I can get into all the above, and can get straight into 'request payout', though I didn't take it further. The lowest of my three stats bars has disappeared again. Several people are reporting random access problems in the bugs thread on the help forum (not all the same problem). I guess it might get fixed by the Jan 3rd cut-off date, but don't necessarily hold your breath.
Title: Re: Missing payment and stats areas
Post by: BaldricksTrousers on December 27, 2011, 07:10
I can no longer get the stats bars or the payment area to load. The "clickable" links to financials/friends/blog/stats etc. are no longer active. The images in my "most popular files" section no longer show up.

I've tried all the usual things in case it's some problem at my end - clearing the cache, restarting the computer, trying two different browsers (Firefox and Slimbrowser) - but that entire form area remains blank.

Is it just me or are others encountering this? Any ideas of how to restore it or is it another iStock bug?

Not being able to link to the area for claiming payment is soon going to be an issue.

I can get into all the above, and can get straight into 'request payout', though I didn't take it further. The lowest of my three stats bars has disappeared again. Several people are reporting random access problems in the bugs thread on the help forum (not all the same problem). I guess it might get fixed by the Jan 3rd cut-off date, but don't necessarily hold your breath.

This seems to be different, I can't see anything in that area at all and I can't see other people's blog areas, etc. As nobody else seems to be suffering from it, it may have something to do with a program update I haven't taken - but I don't know which one it would be.
Title: Re: Missing payment and stats areas
Post by: BaldricksTrousers on December 27, 2011, 10:36
It's working again now, but I didn't do anything. Very strange.
Title: Re: Missing payment and stats areas
Post by: jamirae on December 27, 2011, 11:11
It's working again now, but I didn't do anything. Very strange.

must be gremlins.  ;)
Title: Re: Missing payment and stats areas
Post by: BaldricksTrousers on December 27, 2011, 14:01
It's working again now, but I didn't do anything. Very strange.

must be gremlins.  ;)

And the gremlins are back at it again.  So it looks as if it is another bug at their end, after all.