MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: The Mighty Jungle on February 02, 2017, 13:17

Title: New login but link leads me to an error ... anyone else
Post by: The Mighty Jungle on February 02, 2017, 13:17
I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?
Title: Re: New login but link leads me to an error ... anyone else
Post by: Stockmaan on February 02, 2017, 13:30
I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

I don't get this email yet. So I don't now.
Title: Re: New login but link leads me to an error ... anyone else
Post by: outoftheblue on February 02, 2017, 13:32
Great start, this is so iStock!

(not received their email yet so I can't answer your question seriously)
Title: Re: New login but link leads me to an error ... anyone else
Post by: kelby on February 02, 2017, 13:38
I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

a lot of people are in your same situation....don't complain here...go on the forum and scream!!
Title: Re: New login but link leads me to an error ... anyone else
Post by: The Mighty Jungle on February 02, 2017, 15:07
what forum....?

This is my forum
Title: Re: New login but link leads me to an error ... anyone else
Post by: qunamax on February 02, 2017, 16:20
In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"
Title: Re: New login but link leads me to an error ... anyone else
Post by: Stockmaan on February 02, 2017, 16:27
In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"

This is iStock - END of story!
Title: Re: New login but link leads me to an error ... anyone else
Post by: sgoodwin4813 on February 02, 2017, 16:34
Still waiting for the e-mail...
Title: Re: New login but link leads me to an error ... anyone else
Post by: kelby on February 03, 2017, 05:02
what forum....?

This is my forum

where are you living ? https://contributors.gettyimages.com/forum/
Title: Re: New login but link leads me to an error ... anyone else
Post by: Dumc on February 03, 2017, 05:14
I got email today. Link worked fine with me. Although, I was able to login yesterday already, with my iStock username and password.
Title: Re: New login but link leads me to an error ... anyone else
Post by: 30217 on February 03, 2017, 05:23
Since yesterday, for me, the GI forum > https://contributors.gettyimages.com/forum/  is DOWN.

I've tried it with 2 different ISP connections. Same result.

Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

.......
Title: Re: New login but link leads me to an error ... anyone else
Post by: Stockmaan on February 03, 2017, 05:24
I got email today. Link worked fine with me. Although, I was able to login yesterday already, with my iStock username and password.

Still waiting for the e-mail.
Title: Re: New login but link leads me to an error ... anyone else
Post by: Newsfocus1 on February 03, 2017, 06:09
Got the email. It wasn't a clickable link and I couldn't copy and paste it (just selected the whole of the email). Tried (and failed) patiently typing the very long code into my address bar and then, finally, just got into ESP using my existing Istock password! So what was all this new password business about?
Title: Re: New login but link leads me to an error ... anyone else
Post by: ShadySue on February 03, 2017, 06:16
I couldn't get in using  my existing password
Title: Re: New login but link leads me to an error ... anyone else
Post by: Chichikov on February 03, 2017, 06:19
I did not get the email yet, so I don't get any error (yet)…
Title: Re: New login but link leads me to an error ... anyone else
Post by: YadaYadaYada on February 03, 2017, 11:48
In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"

This is iStock - END of story!

And if no one minds repeating. I'm still thinking the people who left months ago, got it right.  :) Look at the torture and confusion. All this so they can report lower commissions and earnings for most of us? Waste of time.
Title: Re: New login but link leads me to an error ... anyone else
Post by: qunamax on February 03, 2017, 17:11
Still no email. It's interesting that Deepmeta news page about DeepmetaV3 changed from "coming out later today" to "coming soon".
Title: Re: New login but link leads me to an error ... anyone else
Post by: ShadySue on February 03, 2017, 21:15
Still no email. It's interesting that Deepmeta news page about DeepmetaV3 changed from "coming out later today" to "coming soon".

DM3 is now available.
I just downloaded and installed it.
You need your ESP login details to log in to DM3.
However, it seems only to be functioning as an uploader, there seems to be no access to existing files, far less stats.

There's a tutorial video here.
http://www.deepmeta.com/GettingStarted (http://www.deepmeta.com/GettingStarted)
 I don't know if it will have any other uses. Clearly there weren't going to be any stats, the old ones are still in DM2.

Possibly best to watch that first - seems to be optimised for batch uploading. I only really used DM for various stats functions, e.g. how many downloads I'd had with a particular keyword, which was always interesting.
Title: Re: New login but link leads me to an error ... anyone else
Post by: zorba on February 04, 2017, 19:50
I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

I don't get this email yet. So I don't now.

Me too. :(
Title: Re: New login but link leads me to an error ... anyone else
Post by: superdone on February 05, 2017, 04:18
Where is the email with esp credetials??? I haven't receive it yet :-(((
Title: Re: New login but link leads me to an error ... anyone else
Post by: Canonbabe on February 06, 2017, 16:45
I didn't receive an email with the login details so wrote them a message. Had to write to Getty Image and this is their reply:

Thank you for contacting us. If you are experiencing sign-in issues, we will do our best to respond within 2 business days.
If you are contacting us regarding your iStock account, please sign in to your ESP account  to review our FAQs. If you cannot find the answers to your inquiry, please open a support ticket.

please sign in to your ESP account.... really?

 
Title: Re: New login but link leads me to an error ... anyone else
Post by: superdone on February 06, 2017, 17:04
Incredible
Title: Re: New login but link leads me to an error ... anyone else
Post by: Stockmaan on February 06, 2017, 17:22
I didn't receive an email with the login details so wrote them a message. Had to write to Getty Image and this is their reply:

Thank you for contacting us. If you are experiencing sign-in issues, we will do our best to respond within 2 business days.
If you are contacting us regarding your iStock account, please sign in to your ESP account  to review our FAQs. If you cannot find the answers to your inquiry, please open a support ticket.


please sign in to your ESP account.... really?


Byebye getty :)
Title: Re: New login but link leads me to an error ... anyone else
Post by: chrisdorney on February 06, 2017, 18:47
I messaged istock/getty over 2 weeks ago and opened up a support ticket asking about the username/password situation and they haven't replied to me.  Very unprofessional.  It is our images and work which is making them money and they do not treat us with respect.