MicrostockGroup
Agency Based Discussion => iStockPhoto.com => Topic started by: BigLeague on December 22, 2017, 07:07
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Hi
Can someone else check your nov totals like this...
On your royalities page hovver over your first graph, and it shows a total in $.
Now export your PDF statement and look at the bottom where is says Gross royalities, is it the same or different?
Mines different.
I never have faith in Getty to get figures right. Thier statements are the worst formatted ive ever seen.
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Mines are equal.
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Mine is the same this month.
Contact them with screenshots to ask for more information.
You might get a good explanation, or you might get more confused, but make them do it.
(NB, they seem to have adopted a bizarre two-part system for many enquiries. The first reply is very basic, sometimes even totally irrelevant, then they ask you to contact them again if you need more information. The second reply tends to be from an actual person; though it depends who you get how helpful they are, or what answer you get.
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Thanks Sue,
I trust them so little these days, i rarely upload to them.
Anyone else have the same totals differences? on any months?
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equal here