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Author Topic: November Stats Are Up-to-Date  (Read 26495 times)

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« Reply #50 on: December 07, 2011, 07:52 »
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does IS require any specific number of photos to be accepted after which the portfolio comes to existence ? Because my 5 photos have been accepted by IS and i am unable to see or find my portfolio after 48 hours of acceptance of my 5th pic. Is it also due to bug problem in IS or what ?


wut

« Reply #51 on: December 07, 2011, 07:53 »
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does IS require any specific number of photos to be accepted after which the portfolio comes to existence ? Because my 5 photos have been accepted by IS and i am unable to see or find my portfolio after 48 hours of acceptance of my 5th pic. Is it also due to bug problem in IS or what ?

Given the state of the site, your port will be online sometime in 2014 ;)

ShadySue

  • There is a crack in everything
« Reply #52 on: December 07, 2011, 08:44 »
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Yup, Bugs R Us, I'm afraid. New pics weren't appearing for ages, then they all appeared at once, but acceptances since then aren't showing up (my most recent in my port was uploaded on 27th. I then stopped uploading while they sorted out the bug, and those from the 5th aren't 'in' yet.
In 'normal' times it usually takes 24 hours or less.
I'm afraid it's more of 'Patience, Poppet'.

« Reply #53 on: December 07, 2011, 08:53 »
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Yup, Bugs R Us, I'm afraid. New pics weren't appearing for ages, then they all appeared at once, but acceptances since then aren't showing up (my most recent in my port was uploaded on 27th. I then stopped uploading while they sorted out the bug, and those from the 5th aren't 'in' yet.
In 'normal' times it usually takes 24 hours or less.
I'm afraid it's more of 'Patience, Poppet'.
but Eli, when i try to search my photos with keywords or the ID number of the photos then they do appear. But stil not showing my portfolio. When i click 'view my portfolio' it Says 'sorry. This portfolio doesnt exist.' lol sometimes its funny to handle IS.

ShadySue

  • There is a crack in everything
« Reply #54 on: December 07, 2011, 09:16 »
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Yup, Bugs R Us, I'm afraid. New pics weren't appearing for ages, then they all appeared at once, but acceptances since then aren't showing up (my most recent in my port was uploaded on 27th. I then stopped uploading while they sorted out the bug, and those from the 5th aren't 'in' yet.
In 'normal' times it usually takes 24 hours or less.
I'm afraid it's more of 'Patience, Poppet'.
but Eli, when i try to search my photos with keywords or the ID number of the photos then they do appear. But stil not showing my portfolio. When i click 'view my portfolio' it Says 'sorry. This portfolio doesnt exist.' lol sometimes its funny to handle IS.
Oh, grief, that is really odd. I've never heard of that before. Usually if they're not in your portfolio, you can't see them in your port.
Just checked my recent dls. None of those I've had accepted but aren't in my port show up on keyword searches. Maybe yours were accepted between the 27th and the 5th, but that's still an odd search.
I've discovered some really, really odd search results yesterday and today, when properly keyworded old pics aren't showing up in certain searches. (I'm getting a pal to check, but I'm getting the same results in FF, IE and Chrome). Last night I was getting no results for a search which should have 3665 images in Firefox, but they were there in IE, and are there in FF this morning.

All that said, I guess it's better to have files searchable but not in your port, than in your port but not searchable.  ;)
« Last Edit: December 07, 2011, 09:30 by ShadySue »

« Reply #55 on: December 07, 2011, 09:24 »
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My December 4th and 5th stats ahve just updated.
RC's have not.

WarrenPrice

« Reply #56 on: December 07, 2011, 09:34 »
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I'm seeing sales on 5 and 7 but seems to be a skip between 22d and 5th.
I'm using Deep Meta.  Not sure that's what others are talking about?

« Reply #57 on: December 07, 2011, 09:53 »
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All that said, I guess it's better to have files searchable but not in your port, than in your port but not searchable.  ;)
[/quote]
I can accept even if these 2 conditions are failed but can not tolerate if credits for sale of my photos dont come into my account. He he he

ShadySue

  • There is a crack in everything
« Reply #58 on: December 07, 2011, 10:13 »
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All that said, I guess it's better to have files searchable but not in your port, than in your port but not searchable.  ;)
I can accept even if these 2 conditions are failed but can not tolerate if credits for sale of my photos dont come into my account. He he he
[/quote]

That you can NEVER be sure of, you just have to hope that your trust isn't misplaced.

« Reply #59 on: December 07, 2011, 10:21 »
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All that said, I guess it's better to have files searchable but not in your port, than in your port but not searchable.  ;)
I can accept even if these 2 conditions are failed but can not tolerate if credits for sale of my photos dont come into my account. He he he

That you can NEVER be sure of, you just have to hope that your trust isn't misplaced.
[/quote]
hmmm. :(

SNP

  • Canadian Photographer
« Reply #60 on: December 07, 2011, 12:01 »
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since the site problems, sales are all older files....there is a marked best match difference since files that were selling everyday lately suddenly dropped off....inspections are smoking, but I only uploaded some test uploads to watch for indexing...

« Reply #61 on: December 07, 2011, 15:55 »
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I still have one November sale showing in the stats, but not under My Uploads. It was a 69c earning. Any ideas?

ShadySue

  • There is a crack in everything
« Reply #62 on: December 07, 2011, 16:02 »
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I still have one November sale showing in the stats, but not under My Uploads. It was a 69c earning. Any ideas?
I have no sales showing from 25th Nov to 2nd Dec, but my balance was increasing every day and they're showing in Stats.
I don't think they say they've added these to My Uploads yet.

« Reply #63 on: December 07, 2011, 16:18 »
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Well, I'm not alone then. It is amazing they haven't solved this yet.

« Reply #64 on: December 07, 2011, 16:24 »
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Not only have they not fixed the November stats (which I think they estimated for the end of this week) but they haven't paid us the missing royalties from when we were all paid at 15% or 25% (independent/exclusive) - they said that would be Tuesday. Not only have they not paid us, they haven't been able to provide a new ETA on this.

There's a thread in the iStock Help forum asking...

« Reply #65 on: December 07, 2011, 20:38 »
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Update:  I'm still missing sales between Nov. 26 - Dec 3 on the "My Uploads" page, but everything else seems to be working smoothly...or at least I think so.  Not sure about RC, because I never paid attention to it.

Noticed that my earnings balance jumped up and thought I had an EL sale, but it turns out IS credited my November earnings with additional earnings that somehow were lost during the meltdown.  These are not PP sales, they are regular IS sales.  So...yeh...it does look like sales were not being credited to our account during the meltdown, but thankfully IS is taking action to get us paid properly.

« Reply #66 on: December 07, 2011, 20:56 »
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..Noticed that my earnings balance jumped up and thought I had an EL sale, but it turns out IS credited my November earnings with additional earnings that somehow were lost during the meltdown.

How do you know the reason for the balance jump? Did you submit a support ticket? I saw a small one (balance jump) this afternoon with no apparent sale to account for it, but I have no e-mail saying that this is the back royalties owed for the 15%/25% or the site outage/restore mess.

If I look at the bar chart on the user_view page it hasn't changed at all (and Sean's GM script showed it was missing about $20 of sales).

I guess random jumps in balance are better than random reductions or the refund mass e-mails that some other  contributors have been reporting :)

« Reply #67 on: December 07, 2011, 21:14 »
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..Noticed that my earnings balance jumped up and thought I had an EL sale, but it turns out IS credited my November earnings with additional earnings that somehow were lost during the meltdown.

How do you know the reason for the balance jump? Did you submit a support ticket? I saw a small one (balance jump) this afternoon with no apparent sale to account for it, but I have no e-mail saying that this is the back royalties owed for the 15%/25% or the site outage/restore mess.

If I look at the bar chart on the user_view page it hasn't changed at all (and Sean's GM script showed it was missing about $20 of sales).

I guess random jumps in balance are better than random reductions or the refund mass e-mails that some other  contributors have been reporting :)

When I couldn't find an EL sale, I compared the earnings amount on my personal spreadsheet, a number which I added shortly after midnight on December 1, with the earnings for November on the website, and there was a $10 difference.  Without doing the actual math, that's about the same amount my earnings jumped.     

ShadySue

  • There is a crack in everything
« Reply #68 on: December 08, 2011, 06:15 »
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My balance is jumping up and down, but only the two dls I've had since going to bed are disappearing and reappearing.
I thought they were going to email us when they sort that glitch when we were underpaid?
(I see several people are complaining about bounding balances and even the latest downloaded files appearing and disappearing from My Downloads.

« Reply #69 on: December 08, 2011, 10:32 »
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My balance doesn't square at all with the overnight sales that are showing in my_downloads. It did jump up and down a bit yesterday PM so at this point I'm really confused and have no idea at all what the right number should be.

ShadySue

  • There is a crack in everything
« Reply #70 on: December 08, 2011, 10:40 »
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My balance doesn't square at all with the overnight sales that are showing in my_downloads. It did jump up and down a bit yesterday PM so at this point I'm really confused and have no idea at all what the right number should be.
Both the balance and the latest downloads are jumping up and down, and apparently independently.

« Reply #71 on: December 08, 2011, 11:11 »
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...Both the balance and the latest downloads are jumping up and down, and apparently independently.

That type of independence isn't what I had in mind :)

ShadySue

  • There is a crack in everything
« Reply #72 on: December 08, 2011, 11:12 »
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...Both the balance and the latest downloads are jumping up and down, and apparently independently.

That type of independence isn't what I had in mind :)
;D Good that you can maintain a GSOH  ;D

« Reply #73 on: December 08, 2011, 13:08 »
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I'm certainly struggling to maintain a sense of humour. The situation at Istockphoto is getting ever more ridiculous. Account balances are now fluctuating all over the place and we have yet to be reimbursed for the 'lost days' of last month, despite the assurances from 'the management' that it would be fixed by now. My sales have been desperately slow over the last couple of days too __ or have they? I have absolutely no idea or any confidence in Istock's ability to maintain accurate records and reports.

If Kelly's boast of paying out about $2M per week to contributors is true then Istock must be generating something close to $1M PER DAY in sales. Yet there appears to be no-one in charge of the place and it is slowly self-destructing before our eyes. Amazing really.

« Reply #74 on: December 08, 2011, 14:01 »
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My balance has also been bouncing since my last post.   :-\  My earnings and downloads on the stats page also haven't been updated since Dec. 5...3 days now.  At least my new November earnings haven't disappeared. 

I wonder at what point a court of law would determine IS's "as is" warranty for the website to be null and void.


 

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