MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: ismailciydem on December 03, 2015, 17:35

Title: Payment issue
Post by: ismailciydem on December 03, 2015, 17:35: We passed november, 25. but iStock has not still sent my money... I messaged today............. >:(
Title: Re: Payment issue
Post by: PhotoBomb on December 03, 2015, 18:00: Yes, that would be correct course of action.
Title: Re: Payment issue
Post by: John W. on December 04, 2015, 05:08: Have the same problem. Any reaction from Istock already?
Title: Re: Payment issue
Post by: Sebastian Radu on December 04, 2015, 06:38: I think tomorrow the balance will be cleared.
Just be patient.
;)
Title: Re: Payment issue
Post by: ShadySue on December 04, 2015, 07:43: Quote from: Sebalos on December 04, 2015, 06:38
I think tomorrow the balance will be cleared.
Just be patient.
;)

I think the OP was talking about getting the previous month's cash.
My payment hit PayPal on 25th Nov.
Let us know what CR say.
Title: Re: Payment issue
Post by: Sebastian Radu on December 04, 2015, 07:58: Quote from: ShadySue on December 04, 2015, 07:43
Quote from: Sebalos on December 04, 2015, 06:38
I think tomorrow the balance will be cleared.
Just be patient.
;)

I think the OP was talking about getting the previous month's cash.
My payment hit PayPal on 25th Nov.
Let us know what CR say.

I misunderstood.
I apologize.
:)
Title: Re: Payment issue
Post by: Tryingmybest on December 05, 2015, 19:12: Not surprised. Ever since they changed the payout process, I am so confused about how much they owe me and how much I can expect to be paid.
Title: Re: Payment issue
Post by: mynameis on December 06, 2015, 19:01: Quote from: hammarby007 on December 03, 2015, 17:35
We passed november, 25. but iStock has not still sent my money... I messaged today............. >:(
I was paid via paypal on Nov 24^th.
Don't confuse balance total with payment. At some point of time (around the 5th) istock pulls previous month earnings from your total in preparation for the payment a few weeks later.
Title: Re: Payment issue
Post by: Mantis on December 06, 2015, 20:04: Quote from: Striving on December 05, 2015, 19:12
Not surprised. Ever since they changed the payout process, I am so confused about how much they owe me and how much I can expect to be paid.

Right. Unless one has the time t keep detailed records daily you are at their mercy. Balance just goes away and BAM. You either have to trust them or go connect a bunch of dots. Really horrible.
Title: Re: Payment issue
Post by: ShadySue on December 06, 2015, 20:12: There's a bit of help in the 'Financials' tab on your home page where you can click 'Payouts report' and get your payout reports and receipts, but (as of this moment) November's payment hasn't been taken from the total balance, so I don't know if that only updates when they pay into your PayPal (or whatever). Maybe they have it there but the paid column says 'unpaid' or 'pending' or somesuch. Or maybe not. ???
Title: Re: Payment issue
Post by: ShadySue on December 07, 2015, 03:33: And indeed it does. October's earnings have just been taken off the balance and is in the Payout Report as pending.