MicrostockGroup
Agency Based Discussion => iStockPhoto.com => Topic started by: elvinstar on January 18, 2011, 10:10
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Am I the only one that didn't get notice of a payout this week? I submitted the request on January 14th but have not received any email stating that they are doing anything about it. Is this the next phase of their plan, they just ignore payout requests? >:(
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if you submitted on Jan 14 you won't get the payout until Jan 24. (assuming you are PayPal on the Monday schedule).
I got my payout on Jan 17, PayPal which I submitted by the deadline on Monday Jan 10.
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I think he was referring to the normal email you get saying "Hey, we got your request and it will be processed, yadda, yadda, yadda"
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I think he was referring to the normal email you get saying "Hey, we got your request and it will be processed, yadda, yadda, yadda"
Maybe that's something you can on or off in your account settings, I request and subsequently get a payout every week and have done since they introduced the system and I've never received a 'confirmation of request email'.
To the OP if you click on 'contact us' there should be a copy of any outstanding support messages you have, within those are the payout requests, if you've got one there I'd suggest all is well.
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In the past I have received the "we've received your request" emails. Just not this time.
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In the past I have received the "we've received your request" emails. Just not this time.
ah.. okay, so did you check the contact us page to see if you have an open support ticket for the payment request? just to be sure they got it. Their web email system is often flaky, if you ask me.
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^^ Thanks for the suggestion. I just checked and the request is in the "Open Tickets" area, so I guess that I'll hope for the best... :-\