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Agency Based Discussion => iStockPhoto.com => Topic started by: trofia on November 16, 2013, 09:45

Title: PP sales and IS earnings....confused!
Post by: trofia on November 16, 2013, 09:45

Hi,


 


I couldn't find an answer to my doubt on the other topics.


i have checked my PP sales and noticed that, for instance, one of my images was dowloaded 18 times but it does not shows any sale in the regular IS Account Balance or in the My Uploads page.


Does it mean that these 18 sales are still to be recordedmand will be in the next months?


please advide,


 


thanks!


 


v.
Title: Re: PP sales and IS earnings....confused!
Post by: BaldricksTrousers on November 16, 2013, 10:16
Click on the thumbnail of the file in the "my uploads" page. When that opens, cllick on the "manage file" link at the top left of the page. Click on "file download history". Click on the "partner program" tab and you will see the sales recorded there.

You'll notice that the file earnings listed in the "my uploads" page is lower than the earnings in the "file download history". In some places they keep the accounting of regular and PP separate, in other places they give the overall total. 

The sales recorded in the "partner program" tab do not appear until the time the PP earnings are credited. so you will have been paid for those sales.

Title: Re: PP sales and IS earnings....confused!
Post by: trofia on November 16, 2013, 10:35
Thanks, I appreciate your explanation, but after I click on "edit file" (I don't see the "manage file" tab), and open the dowload history, the page is blank, no sales....i see the 18 sales only when I access from the PP tab, directly....
Title: Re: PP sales and IS earnings....confused!
Post by: heywoody on November 16, 2013, 11:56
Looks like the link has moved to the top of the page.
Title: Re: PP sales and IS earnings....confused!
Post by: trofia on November 16, 2013, 12:29
Looks like the link has moved to the top of the page.


Thanks!

So, nothing....the dlds reported in the PP page will eventually show up in the total earnings in the next months, correct?
Title: Re: PP sales and IS earnings....confused!
Post by: BaldricksTrousers on November 16, 2013, 12:38
They should already have turned up in your cash balance if they have been recorded.
Title: Re: PP sales and IS earnings....confused!
Post by: tickstock on November 16, 2013, 16:00
4
Title: Re: PP sales and IS earnings....confused!
Post by: trofia on November 16, 2013, 23:28
Thanks guys, I appreciate your feedbacks.

Last question, do the PP earnings for tHe previous month show up all at once or little by little?
Title: Re: PP sales and IS earnings....confused!
Post by: tickstock on November 16, 2013, 23:31
7