Author Topic: PP Sales Anxiety (Read 89314 times)

Shelma1 · « **Reply #450 on:** July 17, 2013, 12:30 »

I must say, if "Lobo" is in charge of contributor communications, he does an incredibly unprofessional job. People have legitimate concerns about not being paid and not getting accurate data about PP sales for the missing months. "Apples and fish sticks," "run on a treadmill" and other responses...are they supposed to be funny? "We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

Perhaps their ad agency or PR firm could take a shot at fixing iStock's IT issues (if that's what this is). Ads about half-price files and press releases about the new general manager are professionally done, well written, and ON TIME. Oh, apples and fish sticks, I know, I know.

ShadySue · « **Reply #451 on:** July 17, 2013, 12:52 »

Quote from: Shelma1 on July 17, 2013, 12:30

"We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

You surely wouldn't want them to lie?

grsphoto · « **Reply #452 on:** July 17, 2013, 12:53 »

For anyone who would like to try phoning them

on this page
http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552

they have two number (866) 478-6251 & (403) 265-3062

JPSDK · « **Reply #453 on:** July 17, 2013, 12:59 »

It could be worse.

If any of you have a check from istockphoto, you could call the bank and ask if there is coverage.

jcpjr · « **Reply #454 on:** July 17, 2013, 13:25 »

I'm surprised the media hasn't jumped on this yet. They love to make a mountain out of mole hill.

Ron · « **Reply #455 on:** July 17, 2013, 13:30 »

Quote from: Beach Bum on July 17, 2013, 08:18

Quote from: Ron on July 16, 2013, 17:53
This is what am picturing going on at Istock at the moment

The Canon Pocketronic Calculator

Or an abacus.

'

I had to look up abacus, whahahaaaaa, brilliant !!

djpadavona · « **Reply #456 on:** July 17, 2013, 13:52 »

I wonder at what point a large contributor will set a deadline for receipt of PP sales, and if it is not met, sue iStock/Getty for withholding earnings? Two months is pretty extreme. Can't imagine my employer not acknowledging my hours worked from 2 months ago and blaming it on a system error.

JPSDK · « **Reply #457 on:** July 17, 2013, 13:59 »

If your employer does not pay you at payday, its breach of contract and you are free to leave.
Same here.

Problem is that they have probably written in the contract that "We pay you when and if we like".

However not all contracts are legal. And it could be interesting to investigate if there are legal standards for how long someone can postpone a due payment.

Its a good chance to get out of exclusivity, if anybody has the urge.

ignard · « **Reply #458 on:** July 17, 2013, 14:23 »

I guess we recently saw what is on the agenda of the new general manager during his first 100 days. Screwing up the company and leaving with a multi Dollar bonus.

dbvirago · « **Reply #459 on:** July 17, 2013, 14:33 »

Dont' want to derail the conversation but how do you track PP sales. I have looked the partner program link and can see what images have sold how many times, but are you able to see the sales when they happen and where they were sold, like the normal istock ones.

BaldricksTrousers · « **Reply #460 on:** July 17, 2013, 15:15 »

Quote from: dbvirago on July 17, 2013, 14:33

Dont' want to derail the conversation but how do you track PP sales. I have looked the partner program link and can see what images have sold how many times, but are you able to see the sales when they happen and where they were sold, like the normal istock ones.

Go to your stats page where you see the current month's sales. Under the chart is a back arrow. Click that and wait for the June stats to appear, then click again and wait for may.
Or if you just want to see the total number for May you can use the drop-down box and switch to monthly view

None of this tells you which picture sales are being recorded, just the day a sale was made and the number that month.

StanRohrer · « **Reply #461 on:** July 17, 2013, 15:49 »

Quote from: grsphoto on July 17, 2013, 12:53

For anyone who would like to try phoning them

on this page
http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552

they have two number (866) 478-6251 & (403) 265-3062

And that page (at the bottom) thinks Kelly is still at the helm!

dbvirago · « **Reply #462 on:** July 17, 2013, 15:51 »

Thanks, got it. I've always used the My Downloads page sorted by last DL.

ignard · « **Reply #463 on:** July 17, 2013, 16:06 »

Quote from: Shelma1 on July 17, 2013, 12:30

I must say, if "Lobo" is in charge of contributor communications, he does an incredibly unprofessional job. People have legitimate concerns about not being paid and not getting accurate data about PP sales for the missing months. "Apples and fish sticks," "run on a treadmill" and other responses...are they supposed to be funny? "We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

Perhaps their ad agency or PR firm could take a shot at fixing iStock's IT issues (if that's what this is). Ads about half-price files and press releases about the new general manager are professionally done, well written, and ON TIME. Oh, apples and fish sticks, I know, I know.

I couldn''t agree more. have been an account manager/director for years and there was a death penalty on doing the job like he does.

tickstock · « **Reply #464 on:** July 17, 2013, 17:42 »

dbvirago · « **Reply #465 on:** July 17, 2013, 18:00 »

Thanks, I'll check them out

Anyka · « **Reply #466 on:** July 18, 2013, 00:45 »

Reporting just reached 15th May with me, but is only a tiny fraction of daily April sales. Up till 30th April I had much better PP sales (about 10-fold), so I expect they do May (and probably June too) in 2 batches, just like they did a few months ago.

BaldricksTrousers · « **Reply #467 on:** July 18, 2013, 01:17 »

Quote from: Anyka on July 18, 2013, 00:45

Reporting just reached 15th May with me, but is only a tiny fraction of daily April sales. Up till 30th April I had much better PP sales (about 10-fold), so I expect they do May (and probably June too) in 2 batches, just like they did a few months ago.

I seem to have about 1% of my May sales reported up to now. It really is ridiculous.

dhanford · « **Reply #468 on:** July 18, 2013, 02:55 »

There are big contributors who are employed by IStock that are also in the PP. I am sure that they are able to communicate with their employer if the PP payouts were drastically under reported. I don't see any of them commenting in the forums. Could it be that they already know that very low PP payouts is the new norm? Perhaps in tinkering around the Getty collections as Getty has been doing, they tweaked the search in Photos and in TS so that their wholly owned content is what comes up in the searches. If we are indeed halfway through May in PP payouts, this would be the only way I can justify it. I hope I'm wrong.

BaldricksTrousers · « **Reply #469 on:** July 18, 2013, 03:05 »

Quote from: dhanford on July 18, 2013, 02:55

There are big contributors who are employed by IStock that are also in the PP. I am sure that they are able to communicate with their employer if the PP payouts were drastically under reported. I don't see any of them commenting in the forums. Could it be that they already know that very low PP payouts is the new norm? Perhaps in tinkering around the Getty collections as Getty has been doing, they tweaked the search in Photos and in TS so that their wholly owned content is what comes up in the searches. If we are indeed halfway through May in PP payouts, this would be the only way I can justify it. I hope I'm wrong.

Big contributors employed by iStock (whatever that means) would surely deal directly with customer relations, they don't bother with forums.

It is simply not possible that sales went from normal on April 30 to nothing on May 1 for no reason (and my images are still at the top of some TS searches, I've checked). It's the reporting that is broken, not sales that have collapsed.

jm · « **Reply #470 on:** July 18, 2013, 03:08 »

I find very odd that more images are transferred to TS these days. Life is question of priorities.

Ploink · « **Reply #471 on:** July 18, 2013, 03:25 »

I'm afraid what will happen next is this:

Sometime next week the reporting of PP sales in May and June will be officially declared to be finished.
Lobo will thank the fine people in IT for their hard work and close the thread.
Contributors will protest because they got approx. 5% of their usual sales.
People will be banned from the forums.
In October there will be an announcement that the PP payments for May and June were not entirely correct, and that will be rectified in the immediate future.
In December contributors will ask what exactly "immediate" means in this context.
People will be banned from the forums.
In February 2014 contributors will receive a lump sum in their accounts, no detailed statistics will be given.

Thanks for listening to my personal conspiracy theory

MichaelJayFoto · « **Reply #472 on:** July 18, 2013, 03:39 »

Quote from: Ploink on July 18, 2013, 03:25

I'm afraid what will happen next is this:
Sometime next week the reporting of PP sales in May and June will be officially declared to be finished.
Lobo will thank the fine people in IT for their hard work and close the thread.
Contributors will protest because they got approx. 5% of their usual sales.
People will be banned from the forums.
In October there will be an announcement that the PP payments for May and June were not entirely correct, and that will be rectified in the immediate future.
In December contributors will ask what exactly "immediate" means in this context.
People will be banned from the forums.
In February 2014 contributors will receive a lump sum in their accounts, no detailed statistics will be given.

I am afraid this sounds perfectly plausible...

I still have hopes eventually someone will listen and find out there is more to this problem than iStock is willing to accept at the moment.

mayaartist · « **Reply #473 on:** July 18, 2013, 04:37 »

I

Quote from: Ploink on July 18, 2013, 03:25

I'm afraid what will happen next is this:
Sometime next week the reporting of PP sales in May and June will be officially declared to be finished.
Lobo will thank the fine people in IT for their hard work and close the thread.
Contributors will protest because they got approx. 5% of their usual sales.
People will be banned from the forums.
In October there will be an announcement that the PP payments for May and June were not entirely correct, and that will be rectified in the immediate future.
In December contributors will ask what exactly "immediate" means in this context.
People will be banned from the forums.
In February 2014 contributors will receive a lump sum in their accounts, no detailed statistics will be given.

Thanks for listening to my personal conspiracy theory

Unfortunately it looks like you might right.

But if it happens than a lot of contributors will leave IS that's for sure.

P.S. Prosperous company is not cutting they price by half and promoting it on the main page

JPSDK · « **Reply #474 on:** July 18, 2013, 04:42 »

a lot of people leave istock all the time. For very good reasons.
it doent matter, they recruit others, there are rats enough in the ratrace.

and the exclusives cannot leave, they are prisoners.

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Author Topic: PP Sales Anxiety (Read 89314 times)

Shelma1

ShadySue

grsphoto

JPSDK

jcpjr

Ron

djpadavona

JPSDK

ignard

dbvirago

BaldricksTrousers

StanRohrer

dbvirago

ignard

tickstock

dbvirago

Anyka

BaldricksTrousers

dhanford

BaldricksTrousers

jm

Ploink

MichaelJayFoto

mayaartist

JPSDK

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