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Agency Based Discussion => iStockPhoto.com => Topic started by: modellocate on January 22, 2010, 22:33

Title: Record long inspection wait times
Post by: modellocate on January 22, 2010, 22:33
I have two files waiting for inspection on istock. Upload date 11/29/09. Anyone experience anything this long before?
Title: Re: Record long inspection wait times
Post by: Beach Bum on January 22, 2010, 22:36
They must have been overlooked.  I would contact support. 
Title: Re: Record long inspection wait times
Post by: sharply_done on January 23, 2010, 00:10
You'd be better off cancelling it and re-uploading.

The iStock best match has a 'DLs/month' component, and that statistic uses the upload date, not the approved date. If your image gets approved it will have a horrible initial best match placement.
Title: Re: Record long inspection wait times
Post by: cathyslife on January 23, 2010, 09:01
I have 5 in the q since 12/29/09 but have had 5 that were uploaded on 1/13/10 already approved. Right around that time they were having issues with thumbnails not showing. I think mine got lost somehow as well, even though they show in My Uploads and have a number assigned to them (and the thumbnail shows). I sent a message to support yesterday, I'll wait and see what they say. If I don't hear back on Monday, I will cancel and reupload. They are in DeepMeta, so no big deal to re-q.

Quote
If your image gets approved it will have a horrible initial best match placement.

Yeah, that's pretty much where mine are going to go anyway.
Title: Re: Record long inspection wait times
Post by: vonkara on January 23, 2010, 09:10
The iStock best match has a 'DLs/month' component, and that statistic uses the upload date, not the approved date. If your image gets approved it will have a horrible initial best match placement.

Very true. I would still try to contact support though, to ask for the date to be changed for the average upload date that day.

But still, if it's a winter image, it just suck now
Title: Re: Record long inspection wait times
Post by: willie on January 23, 2010, 13:17
You'd be better off cancelling it and re-uploading.

The iStock best match has a 'DLs/month' component, and that statistic uses the upload date, not the approved date. If your image gets approved it will have a horrible initial best match placement.


Wow, sharply_done, I never even thought about it from this point.
Thx for hint.

There is also a possiblity that you could have a good review board on your side for "ignoring" your pending items, so you can delete them and re-eyeball the work.
I remember way back a long time ago, the same thing happened to me with StockXpert .
I had a good approval ratio, and then for certain batch of work , a few were approved immediately
while the others were sort of "forgotten". I deleted them, double checked on the images
and reuploaded them and they were approved.

May have been a coincidence, but maybe not . But with sharply_done 's idea,
it sure wouldn't hurt to double check, and reupload.
 
Title: Re: Record long inspection wait times
Post by: NitorPhoto on January 25, 2010, 03:52
I have one uploaded on 03/12/2009 and still pending. It's funny, I am sure it is a glitch.
Title: Re: Record long inspection wait times
Post by: MichaelJay on January 25, 2010, 07:04
I have one uploaded on 03/12/2009 and still pending. It's funny, I am sure it is a glitch.

Yes. If it's not showing "Pending Executive", you should report all images staying longer than two weeks in the queue to Contributor Support.
Title: Re: Record long inspection wait times
Post by: ShadySue on January 25, 2010, 15:51
You'd be better off cancelling it and re-uploading.

The iStock best match has a 'DLs/month' component, and that statistic uses the upload date, not the approved date. If your image gets approved it will have a horrible initial best match placement.


While this is certainly generally true, new files aren't getting good placement in the current best match (even with its enormous daily yoyoing) - or it's just for literally a few hours then sinks off the first 100 pdq.
Title: Re: Record long inspection wait times
Post by: RacePhoto on January 25, 2010, 17:44
I have one uploaded on 03/12/2009 and still pending. It's funny, I am sure it is a glitch.

Don't fix it, make a screen shot, you could hold a record of some sort?  ;D Longest time for a review, over one year and counting.
Title: Re: Record long inspection wait times
Post by: xst on January 25, 2010, 21:42
I have two files waiting for inspection on istock. Upload date 11/29/09. Anyone experience anything this long before?

they had glitch on 29th.
some files are stuck

contact support with the numbers and they will fix it