MicrostockGroup
Agency Based Discussion => iStockPhoto.com => Topic started by: click_click on May 31, 2011, 09:15
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I just got this email:
We regret to inform you that a refund has been issued for a purchase of your file #XXXXXXX:
This is in reference to the file downloaded on Tesday XXXXXXXX,XX 2010, 07:18 AM in the amount of $ 0, Partial void no royalties were lost.
There are a number of reasons why a purchased file may be refunded:
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What the heck does that mean?
The mentioned file doesn't even show up in my downloaded list...
I wonder if I contacted IS they would actually look into this matter and then deduct the money this file supposedly generated...?
It's a footage clip so it would have to be a bunch of credits.
Any takers?
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I don't quite know what to make of the language but Istock seeking any type of take back from a contributor in May 2011 for a file sold in 2010 is shocking (well maybe not...).
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I don't quite know what to make of the language but Istock seeking any type of take back from a contributor in May 2011 for a file sold in 2010 is shocking (well maybe not...).
... and that for $0 ???
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$0 is probably just your commission - who knows what the buyer actually paid :-)
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$0 is probably just your commission - who knows what the buyer actually paid :-)
(http://www.freesmileys.org/smileys/smiley-devil14.gif)
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it says "partial void" so being that it was last year it's possible that istock gave the customer a partial refund but they covered that and did not ding you any of your royalties. yes, i think it is possible that there are still a few good things that istock does for its contributors now and then.
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it says "partial void" so being that it was last year it's possible that istock gave the customer a partial refund but they covered that and did not ding you any of your royalties. yes, i think it is possible that there are still a few good things that istock does for its contributors now and then.
You mean....
Are you really saying...
Does that mean I did not get screwed over by IS?
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I'm just saying it's possible, yeah. :)
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it says "partial void" so being that it was last year it's possible that istock gave the customer a partial refund but they covered that and did not ding you any of your royalties. yes, i think it is possible that there are still a few good things that istock does for its contributors now and then.
You mean....
Are you really saying...
Does that mean I did not get screwed over by IS?
I wouldn't bet money on it