MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: ShadySue on January 29, 2013, 07:53

Title: Refund from Vetta/Getty - question
Post by: ShadySue on January 29, 2013, 07:53
On Friday the sales from the A/V/E+ cae through. Confusingly, the Vettas came through first, then the E+ started coming from the beginning of the month again. Also the balance total was jumping up and down a bit, and the balance, purple bars and the GM script 'Add Dynamic size/Royalty data' were updating a few minutes apart.

Anyway, at one point my balance went down $21, and I got an email for a $21 refund.
But for some odd reason, both the bar for that sale, and Dec's total still reflects the sale, though my Balance doesn't.

>Is that normal on an iStock/Getty refund?<
Odd that it's different with iStock refunds where the original sale apparently disappers without trace. Couldn't they use grey bar segments to indicate refunds?

(Whoops, I'm rabbiting again, >..< is the actual question.)
Title: Re: Refund from Vetta/Getty - question
Post by: tickstock on January 29, 2013, 11:27
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