MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: Tomboy2290 on May 30, 2012, 16:59

Title: Refund Issued - No Royalties Removed!
Post by: Tomboy2290 on May 30, 2012, 16:59

Wow what a surprise!
       
         Dear Sandra

         We regret to inform you that a refund has been issued for a purchase of your file ######:
 
         No Royalties Removed.
 
         This is in reference to the file downloaded on: Feb 1, 2012
 
         There are a number of reasons why a purchased file may be refunded: . . . .

You mean they actually didn't grab back the money? Am I reading it right? Anyone else get this?
 
 

Title: Re: Refund Issued - No Royalties Removed!
Post by: Sean Locke Photography on May 30, 2012, 17:23

It happens.

Title: Re: Refund Issued - No Royalties Removed!
Post by: Snufkin on May 30, 2012, 17:30

could be a bug

Title: Re: Refund Issued - No Royalties Removed!
Post by: Tomboy2290 on May 30, 2012, 19:10

Quote from: Snufkin on May 30, 2012, 17:30

could be a bug

probably  ;D

Title: Re: Refund Issued - No Royalties Removed!
Post by: click_click on May 30, 2012, 19:19

Quote from: sjlocke on May 30, 2012, 17:23

(Sh)It happens.

Title: Re: Refund Issued - No Royalties Removed!
Post by: m@m on May 30, 2012, 19:25

IT'S A MIRACLE!!! ;D

Title: Re: Refund Issued - No Royalties Removed!
Post by: wut on May 30, 2012, 19:44

I got one like this today at DT :s

Title: Re: Refund Issued - No Royalties Removed!
Post by: rene on May 30, 2012, 22:02

Quote from: Tomboy2290 on May 30, 2012, 16:59

         We regret to inform you that a refund has been issued for a purchase of your file ######:
          No Royalties Removed.

Maybe simply they didn't pay you so there was nothing to remove...

Title: Re: Refund Issued - No Royalties Removed!
Post by: Tomboy2290 on May 30, 2012, 22:03

Quote from: rene on May 30, 2012, 22:02

Quote from: Tomboy2290 on May 30, 2012, 16:59

         We regret to inform you that a refund has been issued for a purchase of your file ######:
          No Royalties Removed.

Maybe simply they didn't pay you so there was nothing to remove...

hmm now that sounds like it might be correct  ::)

Title: Re: Refund Issued - No Royalties Removed!
Post by: sharpshot on May 31, 2012, 01:41

I hope this doesn't mean they've got to 100% discounts :)  Don't know why someone would ask for a refund if they didn't pay anything though.  Surely if they were covering the cost, they would let us know, it would be a positive thing for contributors for a change.