Author Topic: Release Issue easiest way to resolve? (Read 2736 times)

grsphoto · « **on:** October 08, 2013, 06:45 »

I have submitted a series of about 60 images

Three ladies... all the images use the same releases.

10 or so have been accepted without any problems. The rest have been rejected for release issues ( incomplete address, incomplete phone number). The addresses are from Ecuador, so they do not have things like postal codes or street numbers. The phone numbers have a different number of digits and style than North America.

What is the easiest ( besides not bothering) to get someone at iStock to resolve this?

ShadySue · « **Reply #1 on:** October 08, 2013, 06:48 »

You could try member services, but it depends who you get how helpful they are and which canned answer they push.
You could also try posting on the critique forum and hopefully an admin will advise (they can see the releases and give an opinion from that). Though even there, the advice isn't always 'solid'.
Good luck.

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Author Topic: Release Issue easiest way to resolve? (Read 2736 times)

grsphoto

ShadySue

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