Author Topic: Removing photo from Thinkstock (Read 12994 times)

toots · « **Reply #25 on:** February 03, 2013, 15:08 »

Quote from: Anyka on February 03, 2013, 14:54

All of my deactivation files are still on Thinkstock. It was 3283 three weeks ago. I deactivated 21. Nothing happened on TS. A week ago I sent a nice (really nice) e-mail to Support, they appologized for the delay and told me the files would be gone in 48h (and they sincerely thanked me for supplying the Thinkstock file numbers!). 48h later 20 of the 21 were gone. Now I'm on 3263 images, one of the early deactivations is "stuck", and the 1052 I did yesterday too of course.
I hope they don't expect me to look up 1052 Thinkstock numbers ....

With the amount of deactivations yesterday I wouldn't be surprised if it will take longer for all those images to come off Thinkstock, however with technology as it is today it should really be an automated procedure where the images are removed almost instantly imo.

halfshag · « **Reply #26 on:** February 03, 2013, 16:38 »

Edit: OT

Jo Ann Snover · « **Reply #27 on:** February 04, 2013, 10:49 »

My Thinkstock total didn't budge overnight - still at 409 - so I don't know if the connector only works weekends or broke, or...

Anyka · « **Reply #28 on:** February 04, 2013, 10:55 »

WOW! I'm at 3253 now! They removed 10 whole images of my deactivations!! That is about 1%! If they keep this speed, I'll by out of Thinkstock by May 20th! $:-\$

Jo Ann Snover · « **Reply #30 on:** February 05, 2013, 13:03 »

My number of files on Thinkstock hadn't changed this morning (409) so I made a list of 297 file numbers and opened an iStock support ticket to get them removed.

There might be a faster way to do this, but to get the list I set my Thinkstock portfolio search to show 20 per page (makes the selection easier); select the 20 images (thumbnails and all); copy; paste them into a text editor - you get a number on one line, "istockphoto" on the next line then a couple of blank lines.

Repeat that for all the pages (I skipped the first few pages as they were images I've left on iStock).

In my text editor (Text Wrangler) I can do a gobal search & replace for the line breaks, iStockphoto & line break, putting comma space in as the replace string which gives me a comma separated list of the image numbers alone.

I'll post back here once the images are gone.

tickstock · « **Reply #31 on:** February 05, 2013, 13:10 »

Jo Ann Snover · « **Reply #32 on:** February 05, 2013, 13:13 »

Quote from: tickstock on February 05, 2013, 13:10

Have you checked under your username and your real name "john doe" with the quotes, for some contributors images on Thinkstock show up partly under one and partly under the other.

If you mean me, I know that my images have always shown up with my full name and not my iStock member name. I have checked to see with all four permutations (single vs double quotes and member name vs real name)

I saw 2496 images there before I deactivated and see 409 now, 297 of which should go

tickstock · « **Reply #33 on:** February 05, 2013, 13:16 »

Jo Ann Snover · « **Reply #34 on:** February 08, 2013, 01:19 »

I now have 112 images on Thinkstock - I submitted a support ticket to istock on Monday with a list of file numbers and this morning got a note back that they'd put through a manual request but that the contract said they had 30 days to remove.

There are a couple of really old images that are still there (no people and nothing I care about selling) that perhaps I forgot to put in the list of numbers, but otherwise it's just the iStockalypse images that I left on iStock (editorial don't get transferred).

Pixart · « **Reply #35 on:** March 06, 2013, 14:47 »

I received a very polite reply with apologies from Istock. My only gripe is that I pulled my photos in January so the last PP I would have to worry about is February and now I have to wait until the 3rd week of April to collect earnings.

She was very polite and helpful and all - but at this moment Istock is still offering my IP for sale in places and under conditions where I do not want it - behind the cloak of a calendar (wait until 3 weeks after month end to see if they have had any sales). Well, excuse me but I have suddenly decided that I want $1000 for each sale you make of my IP on these partners. It's my IP. Not yours. It's your 30 day clause, not mine.

halfshag · « **Reply #36 on:** March 06, 2013, 16:53 »

Jenn (bortonia) sorted out my problem above swiftly. Thanks Jenn.

StockCube · « **Reply #37 on:** March 14, 2013, 12:55 »

Just a tip for anyone wanting to find their portfolio on Thinkstock - you need to search within quotes, with a double space between the names and using proper capitalisation ie "Joe Bloggs"

crazy but true...

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Author Topic: Removing photo from Thinkstock (Read 12994 times)

toots

halfshag

Jo Ann Snover

Anyka

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tickstock

Jo Ann Snover

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Pixart

halfshag

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