They always get answered as far as I know, but it can take several weeks to get an answer. Maybe even months.

Thanks guys, was just curious.  Mind you, I wouldn't have thought the queue would be very long these days.

Quote from: heywoody on October 03, 2013, 17:54

Thanks guys, was just curious.  Mind you, I wouldn't have thought the queue would be very long these days.

Depends on the legal issues, sometimes they do a lot of research.  I've had some very thorough replies which I imagine took a while to come up with.

Isn't that 'Pending executive' rather than Scout?

Do scout tickets actually get answered and, if so, after how long?  Question for non-exclusives I guess as I'd exclusives, even non-editor's pick ones, must have some element of preferential treatment

Why would you need a scout ticket when they accept anything now? 

Do scout tickets actually get answered and, if so, after how long? 

You've lost me there. Scout? What for? I never even considered using 'Scout' back in the days when uploading stuff to Istock might actually make you some money. Nowadays I couldn't be arsed to upload there even if they paid me to do so.

Let's face it __ Istock are dead in the water. No amount of new logos or facetweets, or whatever they're called, is going to change that.

I have to admit I can't imagine having to put in a scout ticket. Everything gets accepted. Interestingly my last rejection was last April  for having submitted 2 similars of an floating deep water off shore oil rig 100 miles out in perfect light with beautiful blue ocean and blue sky with nice puffy white clouds. The rejected image was taken 20 minutes later from a different angle and the crane positions had moved. Not a lot of photos of blue water ocean floating rigs in the world taken from sea level. I sat on these for 3 years to keep from competing with my other photos of similar rigs.  All my offshore rig photos sell well. Idiots. I will upload it next year rather than Scout it in, if they are still in business. Right now I have 2 images sitting pending but already assigned the S collection. How's that? I guess they are awaiting legal. They are photos of a fountain erected in a public park in 1858.

Oh, I win the prize for rejections.
I had one editorial rejected for IP, which unless the square foot of apparently public street in the middle of a city that I was standing on at the time I took the photo happens to be private (!) is a nonsense.

http://www.istockphoto.com/article_view.php?ID=939

There are many works of art that are rights protected for editorial as well as commercial photography. Sometimes they cannot be photographed as the main subject matter of an image, but are acceptable in context of a larger composition where they are not the main focus. .... Bear in mind that we err on the side of caution

Nothing to be surprised about. There have been quite a few threads on the editorial forum about this. Street art is often rejected even for editorial. Which is perfectly understandable if you consider it intelligently. The more you think about it, the more you realise what a minefield street art is especially over who owns it, for example.

The closer cropped the shot of street art is (ie the less context, the less that it is incidental to the scene) - the more likely it is to be rejected - would be my best guess. Especially in the case of something which the artist might, perhaps, frequently repeat as a motif.

An inspector cannot be expected to know what it is that you have photographed.

Remeber that it is not about what can perhaps be permitted for certain uses given careful consideration (for that there is RM) - it is about what is definitely okay everywhere and which can hence be sold self service.

Seriously, there's no need to use "scout".  Wait a few weeks and resubmit whatever it was.  Although the way they are going these days, if they reject something....

For clarity, I have a bunch of images on hold pending model release, CR suggested a scout ticket and I was somewhat curious about the process.  I've had 6 rejects in total across 5 sites in the last year so the "if they reject something" really doesn't apply.