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Agency Based Discussion => iStockPhoto.com => Topic started by: contrastaddict on April 30, 2010, 11:36

Title: Slow inspection queue.
Post by: contrastaddict on April 30, 2010, 11:36
With all the problems during April, I was hoping the queue would have picked up by now but i sitll have images 9 days plus that don't fall into the bad day categories 14-16th etc. This is really frustrating, especially when they say they are working on it and the queue hasn't moved.

Im curious if non-exclusives are experiencing even longer delays?
Title: Re: Slow inspection queue.
Post by: PixelBitch on April 30, 2010, 13:12
Last set I uploaded were approved in 6 days...non-exclusive.


With all the problems during April, I was hoping the queue would have picked up by now but i sitll have images 9 days plus that don't fall into the bad day categories 14-16th etc. This is really frustrating, especially when they say they are working on it and the queue hasn't moved.

Im curious if non-exclusives are experiencing even longer delays?
Title: Re: Slow inspection queue.
Post by: stockastic on April 30, 2010, 13:31
It's always 8 days or more for me, and it's a real drag, especially when they reject.  I'm losing interest in IS, it's just too slow and I lose track of what I've submitted, what's been rejected, and I no longer bother to try to 'fix' problems and resubmit.

IS needs to get with the program; this is not how you do business in today's world.

I'm pinning my hopes for the future on new  sites.
Title: Re: Slow inspection queue.
Post by: designalldone on April 30, 2010, 13:35
Recently my uploads take about 2 days for inspection, although (as far as I know) iStock has different inspectors for vectors and photos and I'd imagine the vector queue is generally a lot shorter.
Title: Re: Slow inspection queue.
Post by: Reaktori on May 03, 2010, 00:26
Been waiting for 22 days to get action via scout/support.
Title: Re: Slow inspection queue.
Post by: cogal on November 30, 2019, 09:14
Hi, I'm an exclusive photo contributor.
After about a year, I'm uploading again.
I have couple of submissions in the inspection queue.
I have been waiting for 15 days for inspection. is it normal?
Title: Re: Slow inspection queue.
Post by: ShadySue on November 30, 2019, 17:41
Hi, I'm an exclusive photo contributor.
After about a year, I'm uploading again.
I have couple of submissions in the inspection queue.
I have been waiting for 15 days for inspection. is it normal?
Not normal. Mine usually go through within 12 hours, sometimes a lot less.
Maybe delete the batch and reupload?
If you don't want to do that in the first instance, e.g. if it was a massive upload of many files, you could post on their own forum or the Fb exclusive forum and hope a moderator will help, but I've seen official advice to delete-reupload a few times.