Why should you need third party programs to get reports on your sales.

You don't, all the sales are reported on the 'my uploads' page.  If you want more than that you probably should get a third party program, iStock may never fix this one and it will for sure break again in the future.

Speaking for myself - I don't have the time to break out each sale thus will have to wait when the PP is paid out and take their word...

I don' know what this means?  The PP was already paid and all the stats you're going to get related to the PP are already there, nothing is going to change in respect to the PP.

what I mean is I will not even bother to check my entire sales until the PP is paid out as well- last month the graph showed all the elements to include the PP- maybe they are doing a monthly full stat once the PP stats begin?

I still don't understand, but they've said it's a bug and they aren't changing it.  It's broken not being changed.

that kind of worries me if they said it's a bug and will not be fixing it. I work in the technology field and if I tell someone it's a bug they expect the fix especially if it was a feature that the customer used before the bug. Now if I told them it was a programming change that will remove the feature to be serve the majority of the users such as performance than that might be okay.

You mention about a 3rd part program to track the sales on iStock? Is there one strictly for using on my home computer and not on a mobile phone? Thanks

From what I understand stockperformer will do it.

So then basically all the many other options you kept referring to are vaporware.  There's stockperformer, which costs 90 euros/year (which breaks down to, what, around $140/year give or take?)

There's a mobile phone app, which probably won't work on my 3 year old phone, and then there's counting sales and income one by one for the whole month? For some of us they run into the thousands, so that's not practical.   

All other sites provide daily, or at least monthly stats graphs.  I don't want to pay >$100 to get stats just for one incompetently managed site.  I also don't want to have to go out and buy a phone for >$200 that I don't otherwise need just so I can get an app to do the stats for that same incompetently managed site. 

At least we have exposed the lie of a plethora of convenient alternatives to Istock stats, so you can stop shoveling that into the conversation.

You are a very bitter person.  Always making personal insults, I've tried to help and again you are insulting me.  You said you get thousands of sales a month from iStock alone surely you can afford $140 a year to get the stats how you want them.  I guess you can continue to whine about it and make personal attacks but that won't solve your problem.  Good luck to you, I won't be responding to any more of your comments.

Why don't you just quit responding altogether?

 

I've been thinking that might be a good idea.  You even got a +1 from me.

There are too few people posting here with a positive or neutral outlook.

That's no surprise.

Quote from: tickstock on November 22, 2013, 13:38

Quote from: Sedge on November 22, 2013, 13:37

Why don't you just quit responding altogether?

 

I've been thinking that might be a good idea.  You even got a +1 from me.

i don't think you should let yourself be beaten. There are too few people posting here with a positive or neutral outlook.

What do mean by "a positive or neutral outlook"? Do you want people to not express their considered opinions or just post happy-clappy stuff or what? Or are you just looking for more people to agree with your point of view on everything?

Quote from: lisafx on November 22, 2013, 12:41

So then basically all the many other options you kept referring to are vaporware.  There's stockperformer, which costs 90 euros/year (which breaks down to, what, around $140/year give or take?)

There's a mobile phone app, which probably won't work on my 3 year old phone, and then there's counting sales and income one by one for the whole month? For some of us they run into the thousands, so that's not practical.   

All other sites provide daily, or at least monthly stats graphs.  I don't want to pay >$100 to get stats just for one incompetently managed site.  I also don't want to have to go out and buy a phone for >$200 that I don't otherwise need just so I can get an app to do the stats for that same incompetently managed site. 

At least we have exposed the lie of a plethora of convenient alternatives to Istock stats, so you can stop shoveling that into the conversation.

You are a very bitter person.  Always making personal insults, I've tried to help and again you are insulting me.  You said you get thousands of sales a month from iStock alone surely you can afford $140 a year to get the stats how you want them.  I guess you can continue to whine about it and make personal attacks but that won't solve your problem.  Good luck to you, I won't be responding to any more of your comments.

Thanks for the psychoanalysis, but reread my post that you quoted.  There's no personal insult there. I responded to what you SAID.  I don't even know you. You're anonymous.   How could I possibly personally insult you? 

Are you taking my saying the Istock site is incompetently managed personally?  You claim you don't work there, so how is that an insult to you, or indeed to any individual person?   

Why don't you respond to the issues instead of continuously sidetracking?  It's more transparent than you think.

I was thinking there were plenty of "positive or neutral posts", just look at the Symbiostock threads. Perhaps BHR and TS loiter too long in the wrong places.

It's not their job to loiter in the positive threads.  They are very obviously here to distract from Istock's problems. 

I posted positively in the thread discussing PP royalties for October.  FWIW I have always posted positively when Istock or any other site does something good for their contributors.  It's just too seldom with Istock lately. 

But then why am I defending myself? It is not me who is making personal attacks, but Tickstock who is throwing around insults like "you are a very bitter person".   

Quote from: lisafx on November 22, 2013, 12:41

So then basically all the many other options you kept referring to are vaporware.  There's stockperformer, which costs 90 euros/year (which breaks down to, what, around $140/year give or take?)

There's a mobile phone app, which probably won't work on my 3 year old phone, and then there's counting sales and income one by one for the whole month? For some of us they run into the thousands, so that's not practical.   

All other sites provide daily, or at least monthly stats graphs.  I don't want to pay >$100 to get stats just for one incompetently managed site.  I also don't want to have to go out and buy a phone for >$200 that I don't otherwise need just so I can get an app to do the stats for that same incompetently managed site. 

At least we have exposed the lie of a plethora of convenient alternatives to Istock stats, so you can stop shoveling that into the conversation.

You are a very bitter person.  Always making personal insults, I've tried to help and again you are insulting me.  You said you get thousands of sales a month from iStock alone surely you can afford $140 a year to get the stats how you want them.  I guess you can continue to whine about it and make personal attacks but that won't solve your problem.  Good luck to you, I won't be responding to any more of your comments.

Well, now it's very clear you work for iStock. Only their employees would be arrogant enough to put the onus of getting sales stats on their contributors and not on themselves. The site is poorly run, with continuous problems other sites either don't have or are capable of fixing very quickly. It's truly embarrassing, especially now that you're owned by a large corporation.

I think we all express our frustration here because we want the site to work properly and we want the company to do well. Because when iStock does well its contributors do well (sort of). But complaints about basic functionality are taken as personal insults and met with snarls of derision. With the tremendous percentage of commission iStock takes, it also expects its contributors to cough up their own earnings to get sales information? It can't fix a simple function that's been broken for weeks now?

It can't...or it won't? After all, iStock is capable of running a half price sale flawlessly while contributor stats languish.