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Author Topic: Stats graphics not updating  (Read 27580 times)

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« Reply #25 on: November 04, 2013, 08:19 »
+1
Stock Performer has up to date info. Funny (not really) that an outside group can get things right. I believe they offer a free trial, you could use it in the meantime to get your stats.


JFP

« Reply #26 on: November 04, 2013, 11:00 »
+4
They are probably busy working on new ways to screw up contributors

Shelma1

« Reply #27 on: November 04, 2013, 16:25 »
+2
Now nothing's working for me...can't even get to my stats page.

Why don't they hire a real IT team? These constant problems are embarrassing.

lisafx

« Reply #28 on: November 04, 2013, 18:28 »
+8
They are probably busy working on new ways to screw up contributors

I wonder if the reason things haven't been updating on Istock is because the whole IT department has been busy botching the Obamacare implementation.   ;D

« Reply #29 on: November 04, 2013, 18:29 »
+2
They are probably busy working on new ways to screw up contributors

I wonder if the reason things haven't been updating on Istock is because the whole IT department has been busy botching the Obamacare implementation.   ;D
Nah, they were working on Adobe's security.

« Reply #30 on: November 05, 2013, 22:39 »
0
I am having the same problem.  I asked the question in the help forum but I think my question was deleted.  My old questions are still on my landing page under forum topics, but not this latest one.  My earnings are updating, the RC are updating, just not the number of downloads I have.  I still have less than 200 downloads so they are very precious to me.  Maybe they will roll over when I go over 170?  Right now, I'm stuck at 160.

« Reply #31 on: November 05, 2013, 22:59 »
0
precious? guess I am going to bed, that is indeed precious!

Noedelhap

  • www.colincramm.com

« Reply #32 on: November 06, 2013, 06:40 »
+2
It's STILL not fixed? I'd love to pay them a visit, just to see what exactly it is they're doing overthere. This is beyond comprehension.

ShadySue

  • There is a crack in everything
« Reply #33 on: November 06, 2013, 07:33 »
0
Over the last 10 minutes, not much on the back end has been working though search seems fine. I just got into MyUploads.
Again, odd to be 'off and on' given it's not yet iStock opening time.

« Reply #34 on: November 06, 2013, 11:27 »
0
Are the sales reports still working, or have they packed up, too? I've not seen any sales so far today.

« Reply #35 on: November 06, 2013, 11:33 »
0
Are the sales reports still working, or have they packed up, too? I've not seen any sales so far today.
Seems normal to me.

« Reply #36 on: November 06, 2013, 17:53 »
+4
If they don't sort out the overall site performance the stats will be irrelevant due to have nothing to report..

« Reply #37 on: November 07, 2013, 09:52 »
+6
I telephoned their IT Director and he said "write me an email describing your issue and I'll ignore it later"

« Reply #38 on: November 07, 2013, 11:45 »
+11
It's now nearly TWO WEEKS since our stat's have been updated. I can scarcely believe such incompetence. It seems that almost every month Istock's so-called 'web development team' amaze us all by breaking entirely new boundaries in their uselessness.

Every other agency can provide real-time sales data and statistics which Istock haven't been able to do for years. The volume of sales data generated at SS is probably 3-4x greater than at IS and yet they have never had a problem. Why are Istock so utterly and embarrassingly crap?

Ron

« Reply #39 on: November 07, 2013, 12:09 »
+6
Gostwyck, 4 words which makes all the difference between Shutterstock and the Dot...

They... do...NOT....care...

ShadySue

  • There is a crack in everything
« Reply #40 on: November 07, 2013, 14:06 »
+1
New files aren't been added to the database since the weekend, unless that has changed in the last hour or sol.

« Reply #41 on: November 07, 2013, 14:13 »
+2
It's now nearly TWO WEEKS since our stat's have been updated. I can scarcely believe such incompetence. It seems that almost every month Istock's so-called 'web development team' amaze us all by breaking entirely new boundaries in their uselessness.

Every other agency can provide real-time sales data and statistics which Istock haven't been able to do for years. The volume of sales data generated at SS is probably 3-4x greater than at IS and yet they have never had a problem. Why are Istock so utterly and embarrassingly crap?

indeed, this is unbelievable, they can always surprise us, just pathetic!

« Reply #42 on: November 07, 2013, 14:16 »
-2
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )
« Last Edit: November 07, 2013, 14:20 by tickstock »

« Reply #43 on: November 07, 2013, 14:42 »
+3
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock

« Reply #44 on: November 07, 2013, 14:48 »
-2
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock
So you think pointing out on a forum that iStock has a "lack of professionalism" will change things?  How has that worked out so far?  If people continue to pay 80-85% for them to license your work nothing will change.

« Reply #45 on: November 07, 2013, 14:55 »
+3
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock
So you think pointing out on a forum that iStock has a "lack of professionalism" will change things?  How has that worked out so far?  If people continue to pay 80-85% for them to license your work nothing will change.

so your point is that all of us should leave iStock? good one ;D

in your opinion SS sucks due to subscriptions, Istock due to 15 to 20% royalties, ah ok the last option is being iStock exclusive ;)

« Reply #46 on: November 07, 2013, 14:56 »
0
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock
So you think pointing out on a forum that iStock has a "lack of professionalism" will change things?  How has that worked out so far?  If people continue to pay 80-85% for them to license your work nothing will change.

so your point is that all of us should leave iStock? good one ;D

in your opinion SS sucks due to subscriptions, Istock due to 15 to 20% royalties, ah ok the last option is being iStock exclusive ;)
There are other options too.

« Reply #47 on: November 07, 2013, 14:59 »
+2
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock
So you think pointing out on a forum that iStock has a "lack of professionalism" will change things?  How has that worked out so far?  If people continue to pay 80-85% for them to license your work nothing will change.

so your point is that all of us should leave iStock? good one ;D

in your opinion SS sucks due to subscriptions, Istock due to 15 to 20% royalties, ah ok the last option is being iStock exclusive ;)
There are other options too.

you mean the ones that are unfortunately making +90% less money for Sean?

« Reply #48 on: November 07, 2013, 15:05 »
0
And people continue to pay up to 85% for this service, what's up with that?  (I know not you, cthoman.  You've been preempted  ;) )

come on man, be reasonable, do you think it is ok? shall we be happy with that and shut up? leaving ain't the question here but the lack of professionalism from iStock
So you think pointing out on a forum that iStock has a "lack of professionalism" will change things?  How has that worked out so far?  If people continue to pay 80-85% for them to license your work nothing will change.

so your point is that all of us should leave iStock? good one ;D

in your opinion SS sucks due to subscriptions, Istock due to 15 to 20% royalties, ah ok the last option is being iStock exclusive ;)
There are other options too.

you mean the ones that are unfortunately making +90% less money for Sean?
If you really want to change things then yes.   

« Reply #49 on: November 07, 2013, 15:14 »
0
looking forward to see you leaving iStock then, I know you aren't and heck I understand it, really do


 

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