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Author Topic: Stats haven't updated since Nov. 14th?  (Read 22225 times)

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lisafx

« on: November 19, 2012, 16:50 »
0
I looked and didn't see a thread about it.  I know they always lag a day or so behind, but I don't remember ever being 5 days behind in showing stats on the bar graph.  I wonder if I should interpret this as a result of their fixing/updating something, or just yet another thing that's broken?


« Reply #1 on: November 19, 2012, 16:56 »
0
Most of the moaning I've seen is about the lack of sales, which would make the stats charts much less interesting :)

Second biggest complaint is the broken search. I'm just guessing it's lower on the priority list - at a time when even things supposedly at the top (like the zoom feature, that IMO is never coming back) are months overdue.

lisafx

« Reply #2 on: November 19, 2012, 17:09 »
0
I'm sure you are right that it isn't high on the priority list.  It's just that before now it didn't seem to be broken. 

ShadySue

  • There is a crack in everything
« Reply #3 on: November 19, 2012, 17:13 »
0
I looked and didn't see a thread about it.  I know they always lag a day or so behind, but I don't remember ever being 5 days behind in showing stats on the bar graph.  I wonder if I should interpret this as a result of their fixing/updating something, or just yet another thing that's broken?

I've seen it five days behind before, but not very often.
As far as I can see, all the stats are out of sych with real time and with each other.
Maybe it's deliberate to keep us confused and make it difficult to keep tabs?

traveler1116

« Reply #4 on: November 19, 2012, 17:28 »
0
Looks like fixing the best match is "super high priority" now, I'd rather see that done than stats updated.

« Reply #5 on: November 19, 2012, 17:33 »
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Stats haven't updated for me either but I've seen long delays before.

ShadySue

  • There is a crack in everything
« Reply #6 on: November 19, 2012, 17:51 »
0
Looks like fixing the best match is "super high priority" now, I'd rather see that done than stats updated.
It depends whether the current, though 'unusual' best match is producing overall better results for iStock. Presumably that's monitored by the hour, and if overall sales were down [1] surely they'd have done something by now. "One's" WMY or WME means nothing to them. [2]
[1] admittedly, I'd be surprised if they aren't.
[2] and maybe those who are gaining "our" sales are keeping a low profile.
But idea [1] prevails.

« Reply #7 on: November 19, 2012, 18:00 »
+2
It seems to me that IS are slowly disintergrating. It's just one thing after another in the ever-reducing functionality of the site. I've never seen anything like it for a business that big. It's not as if they haven't got the resources, it just seems that nobody cares enough any more to do anything about it.

« Reply #8 on: November 19, 2012, 18:29 »
0
It seems to me that IS are slowly disintergrating. It's just one thing after another in the ever-reducing functionality of the site. I've never seen anything like it for a business that big. It's not as if they haven't got the resources, it just seems that nobody cares enough any more to do anything about it.

Sigh!.... Cant you find it in your heart to just say one single little positive thing about IS ? youre beginning to sound like a broken record.
Whats next on your hate-list? or do you just hate everybody and everything that doesnt include you.

« Reply #9 on: November 19, 2012, 18:32 »
+2
It seems to me that IS are slowly disintergrating. It's just one thing after another in the ever-reducing functionality of the site. I've never seen anything like it for a business that big. It's not as if they haven't got the resources, it just seems that nobody cares enough any more to do anything about it.

Sigh!.... Cant you find it in your heart to just say one single little positive thing about IS ? youre beginning to sound like a broken record.
Whats next on your hate-list? or do you just hate everybody and everything that doesnt include you.
Just wondering which part of Gostwyck's post you don't agree with because I agree with every single word.

« Reply #10 on: November 19, 2012, 18:41 »
0
They will fix this when they have their rock, paper, scissors tournament ready.

« Reply #11 on: November 19, 2012, 18:45 »
0
It seems to me that IS are slowly disintergrating. It's just one thing after another in the ever-reducing functionality of the site. I've never seen anything like it for a business that big. It's not as if they haven't got the resources, it just seems that nobody cares enough any more to do anything about it.

Sigh!.... Cant you find it in your heart to just say one single little positive thing about IS ? youre beginning to sound like a broken record.
Whats next on your hate-list? or do you just hate everybody and everything that doesnt include you.
Just wondering which part of Gostwyck's post you don't agree with because I agree with every single word.

You would.

ShadySue

  • There is a crack in everything
« Reply #12 on: November 19, 2012, 18:53 »
0
When did the Make a Difference info appear on the front page?
They've had 103 downloads since whenever it started, assuming it's updating in real time.
http://www.istockphoto.com/article_view.php?ID=1465&isource=EN_FMA1

« Reply #13 on: November 19, 2012, 18:55 »
0
It was mentioned in the Nov. 1st stats update thread here http://www.istockphoto.com/forum_messages.php?threadid=348641&page=9#post6782713

and MichaelJay responded with this:
Quote
The daily stats were not updated since Wednesday (14th) as it looks. I haven't seen any official reply but I don't think this is according to plan. I'll wait until tomorrow to see if whoever presses the button for the update is getting back to their desks after the weekend...


Prior to this I had been noticing pretty regular daily updates for the past few weeks.

« Reply #14 on: November 19, 2012, 19:10 »
0
It seems to me that IS are slowly disintergrating. It's just one thing after another in the ever-reducing functionality of the site. I've never seen anything like it for a business that big. It's not as if they haven't got the resources, it just seems that nobody cares enough any more to do anything about it.

Sigh!.... Cant you find it in your heart to just say one single little positive thing about IS ? youre beginning to sound like a broken record.
Whats next on your hate-list? or do you just hate everybody and everything that doesnt include you.
Just wondering which part of Gostwyck's post you don't agree with because I agree with every single word.

maybe I'd disagree with the word "slowly" otherwise it seems spot on.

ShadySue

  • There is a crack in everything
« Reply #15 on: November 19, 2012, 19:12 »
0
When did the Make a Difference info appear on the front page?
They've had 103 downloads since whenever it started, assuming it's updating in real time.
http://www.istockphoto.com/article_view.php?ID=1465&isource=EN_FMA1

17 minutes after I posted, it's still showing as 103 dls.
Wonder if that means iStock has sold no images in 17 minutes (Shouldn't Sean have sold at least 34 in that time?) or they can't even update a counter on their big marketing campaign in real time.

Added: Their small print says:
"Extra files" determined by aggregating the total number of downloads over the campaign period which ranges from November 19 to December 13 and comparing this data to the total number of downloads that we expect to generate during this timeframe which is based on results from a similar period of time in the previous year; any incremental downloads beyond the expected downloads for this period will constitute an extra file."
So, where did '103' come from, and why hasn't it updated in 125 minutes?

Let's face it, they'd never be able to admit that they didn't meet their target.
« Last Edit: November 19, 2012, 20:16 by ShadySue »

« Reply #16 on: November 19, 2012, 19:17 »
+2
A few years back I worked for the FT (the Financial Times that is, not f**king Fotolia!). I worked in the splendid new printing plant, designed by architect Nicholas Grimshaw and opened by Mrs Thatch at a cost of 65M in 1989 (it was the plant that cost that much btw, not Mrs Thatch). It was a cathedral of glass and steel, set in the East End of London, just down the road from the under-construction Canary Wharf. Eye-wateringly high salaries and superb conditions made it a fantastic place to work. Happy days.

Anyway, one day in 1995 we were all invited to a meeting the next afternoon, by a letter delivered by motorcycle courier to our homes the evening before. Yes really, my invite arrived at 9.30pm. The next afternoon we got the news __ production was to be transferred to another printer, our plant was to be shut down and redundancy was the probable option for most of us. It would take a year to dismantle one of our two presses and re-assemble it in the new printer so until then we still had our jobs. The next 12 months had a really peculiar feeling about it. As a manager my main job, making things better tomorrow than they are today, became pointless. You couldn't spend any money on making things better for a start.

I really don't know why but somehow I sense the same bizarre atmosphere about iStock as I felt back then. Makes me wonder if the Calgary office functions are about to be absorbed into Getty HQ. Hmmm.

« Reply #17 on: November 20, 2012, 02:23 »
0
A few years back I worked for the FT (the Financial Times that is, not f**king Fotolia!). I worked in the splendid new printing plant, designed by architect Nicholas Grimshaw and opened by Mrs Thatch at a cost of 65M in 1989 (it was the plant that cost that much btw, not Mrs Thatch). It was a cathedral of glass and steel, set in the East End of London, just down the road from the under-construction Canary Wharf. Eye-wateringly high salaries and superb conditions made it a fantastic place to work. Happy days.

Anyway, one day in 1995 we were all invited to a meeting the next afternoon, by a letter delivered by motorcycle courier to our homes the evening before. Yes really, my invite arrived at 9.30pm. The next afternoon we got the news __ production was to be transferred to another printer, our plant was to be shut down and redundancy was the probable option for most of us. It would take a year to dismantle one of our two presses and re-assemble it in the new printer so until then we still had our jobs. The next 12 months had a really peculiar feeling about it. As a manager my main job, making things better tomorrow than they are today, became pointless. You couldn't spend any money on making things better for a start.

I really don't know why but somehow I sense the same bizarre atmosphere about iStock as I felt back then. Makes me wonder if the Calgary office functions are about to be absorbed into Getty HQ. Hmmm.

Yes and the funny part is after photographing the London Stock-excange, in 89, just after the automation I actually delivered pics to some place down there ( Canary wharf) that is and the entire wharf is just wonderful, a dream to work at. In those days it was relativly cheap coinsidering the area.
Then came Michael Caine and other celebraties and started to buy penthouses and 10-room flats, etc and after a few years the Canary Wharf became one of the most expensive places in London. Still lovely though.

gillian vann

  • *Gillian*
« Reply #18 on: November 21, 2012, 16:03 »
0
mine is still not updated. I'm still hoping for a top up of October, but it may be wishful thinking now.

lisafx

« Reply #19 on: November 21, 2012, 18:20 »
0
... The next 12 months had a really peculiar feeling about it. As a manager my main job, making things better tomorrow than they are today, became pointless. You couldn't spend any money on making things better for a start.

I really don't know why but somehow I sense the same bizarre atmosphere about iStock as I felt back then. Makes me wonder if the Calgary office functions are about to be absorbed into Getty HQ. Hmmm.

Yes, I have exactly the same feeling, especially after the "use up all your credits" promotion.    It's such a familiar pattern.  I have interpreted it that Istock is going to be moved to Getty as a "collection".  Maybe you are right that the site will remain but HQ functions absorbed into Getty proper. 

I can't help but think if Getty were planning to keep Istock open they would at least get the site working properly for CUSTOMERS.

« Reply #20 on: November 21, 2012, 18:37 »
0
... The next 12 months had a really peculiar feeling about it. As a manager my main job, making things better tomorrow than they are today, became pointless. You couldn't spend any money on making things better for a start.

I really don't know why but somehow I sense the same bizarre atmosphere about iStock as I felt back then. Makes me wonder if the Calgary office functions are about to be absorbed into Getty HQ. Hmmm.

Yes, I have exactly the same feeling, especially after the "use up all your credits" promotion.    It's such a familiar pattern.  I have interpreted it that Istock is going to be moved to Getty as a "collection".  Maybe you are right that the site will remain but HQ functions absorbed into Getty proper. 

I can't help but think if Getty were planning to keep Istock open they would at least get the site working properly for CUSTOMERS.

I think they might currently be "in transition" as it were. They're not bothering to fix basic site functions at IS because all effort available is required to ensure a smooth handover of the site to Getty's in-house team. For me it's the most logical explaination to the site status, recent events and lack of progress. Still no Lobo either.

gillian vann

  • *Gillian*
« Reply #21 on: November 22, 2012, 17:51 »
0
I'm up to day 12 of waiting for images to be approved. that seems long for IS?

velocicarpo

« Reply #22 on: November 22, 2012, 17:59 »
0
Same here. Stats stuck at day 14.

ShadySue

  • There is a crack in everything
« Reply #23 on: November 22, 2012, 18:10 »
0
Yesterday, OldLadybird posted:
"We're pretty close to a fix on this one. It's just entered testing. Once that work is complete, we will have an update."
Do Canadians have a long Thanksgiving weekend too?

gillian vann

  • *Gillian*
« Reply #24 on: November 22, 2012, 18:28 »
0
^don't they do theirs a month earlier?


 

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