Author Topic: Royalty Percentage Drop, Bug Or Not? (Read 2054 times)

iStop · « **on:** January 08, 2014, 09:08 »

According to my stats, my royalty rate has dropped one level at the start of the year even though iStock had said that we would be kept at the same rate for the coming year.

I wonder if this is a known bug, if other contributors are seeing the same issue, if iStock has said anything about this yet, and if they are going to fix it and pay us later for the remainder of royalties due as of the start of the new year?

ShadySue · « **Reply #1 on:** January 08, 2014, 09:18 »

It's known, the same for everyone, and they say it will be fixed.

http://www.istockphoto.com/forum_messages.php?threadid=358438&page=1

http://www.istockphoto.com/forum_messages.php?threadid=358452&page=1

http://www.microstockgroup.com/istockphoto-com/istock-rc's-grandfathered-at-your-current-rate

and if you're generally coming late to the iStock party, you should know that PP earnings from October (paid in November) are being checked as an anomalous month (also apparently Sept[Oct])
http://www.istockphoto.com/forum_messages.php?threadid=358476&page=1

Goofy · « **Reply #2 on:** January 08, 2014, 09:28 »

or they are getting their money back from over payments in October

ShadySue · « **Reply #3 on:** January 08, 2014, 09:32 »

Quote from: Goofy on January 08, 2014, 09:28

or they are getting their money back from over payments in October

They are perfectly capable of simply clawing that back, should they decide to do so.
On past record, they will do so. Past performance is no guarantee of current decisions, but I wouldn't hold my breath.

iStop · « **Reply #4 on:** January 08, 2014, 09:43 »

Cheers for that ShadySue. Good to know they are aware of it and working on it.

ShadySue · « **Reply #5 on:** January 17, 2014, 15:24 »

This gives an idea of their priorities:

Posted By ideabug:
Any update on the royalty rate bug? The official thread says there will be an update on Thursday, January 16th, which has come and gone. My royalty rate is still 5% lower than it should be.

Posted by Lobo:
We got pretty distracted with the Upload issue. I will see what I can find out on the RC issue this afternoon.

http://www.istockphoto.com/forum_messages.php?threadid=358452&messageid=6977218

Why they're so concerned with new uploads when they seldom get seen or bought, who knows.

BoBoBolinski · « **Reply #6 on:** January 17, 2014, 18:03 »

"I wonder if this is a known bug"

Why not look in the IS forums? Maybe you will find the answer there?

Ron · « **Reply #7 on:** January 17, 2014, 18:05 »

Quote from: ShadySue on January 17, 2014, 15:24

This gives an idea of their priorities:

Posted By ideabug:
Any update on the royalty rate bug? The official thread says there will be an update on Thursday, January 16th, which has come and gone. My royalty rate is still 5% lower than it should be.

Posted by Lobo:
We got pretty distracted with the Upload issue. I will see what I can find out on the RC issue this afternoon.

http://www.istockphoto.com/forum_messages.php?threadid=358452&messageid=6977218

Why they're so concerned with new uploads when they seldom get seen or bought, who knows.

They werent busy with the upload issue, they were busy with their PP cock up. Which is more important as that one cost them money. The royalty bug is making them money. Tossers.

JPSDK · « **Reply #8 on:** January 17, 2014, 18:07 »

BUT you are out of there, isnt it wonderfull?

lisafx · « **Reply #9 on:** January 17, 2014, 18:34 »

Quote from: iStop on January 08, 2014, 09:43

Cheers for that ShadySue. Good to know they are aware of it and working on it.

Aware of it, sure. Working on it? Maybe not so much...

ShadySue · « **Reply #10 on:** January 17, 2014, 19:37 »

Well, Lobo's only a day late with his promised update:
"We are close to completing the initial step of bringing the royalty rates of the affected contributors to the right percentage. The process of implementing the fix to the live site will be performed next week. As soon as the rates are back to the correct levels we will begin the calculations of the owning royalties.
As soon as the fix is formally queued for releases we will update this thread."
http://www.istockphoto.com/forum_messages.php?threadid=358648&messageid=6977266

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Author Topic: Royalty Percentage Drop, Bug Or Not? (Read 2054 times)

iStop

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