Author Topic: Uploads through DeepMeta not working today? (Read 11782 times)

FrankyDM · « **Reply #25 on:** September 05, 2016, 10:36 »

Quote from: Chichikov on September 05, 2016, 08:12

Well, maybe.
But if it is like this how can you explain that some like me and others have absolutely no problem?
I mean that if there is a problem from iStock's end everybody should face it. But apparently it is not like this.
For this I was trying to understand if it could be related to a specific version of DeepMeta, a specific platform or a specific OS.

Whenever there's an issue in DeepMeta, it's almost always caused by problems with the iStock API servers.
Sometimes only a subset of the users are affected; I guess that's the nature of the beast: there are more than one server, so it could depend on the one you wind up to. Problems could also just affect one type of upload, and in addition, sometimes it's just plain intermittent.

Look at DeepMeta as a browser and the iStock servers as a website: when a site is (partially) down, it doesn't usually help to update your browser, you have to wait for the site to be fixed.

To get a feeling of whether it's just you or lots of others are involved as well, you can check out the following status page:
http://www.deepmeta.com/Support/iStockphotoAPI/

It shows the total errors encountered at any given time. Big red bumps means there's something wrong at the server side.

Thanks all for reporting. I made sure iStock HQ is aware of the problems, and let's hope for a quick fix. Thanks for your patience.

Justanotherphotographer · « **Reply #26 on:** September 05, 2016, 10:59 »

Thank you for the great support!

Chichikov · « **Reply #27 on:** September 05, 2016, 11:14 »

Thank you for coming here to answer Franky!

Justanotherphotographer · « **Reply #28 on:** September 07, 2016, 07:12 »

Well, I'm still having no luck. Still the same server error. What a cluster

Sagi · « **Reply #29 on:** September 07, 2016, 10:14 »

I have the same issue since Sunday.

suz7 · « **Reply #30 on:** September 09, 2016, 03:34 »

I've uploaded the new deepmeta and got:

remote server error 500 for 20 vector images

Justanotherphotographer · « **Reply #31 on:** September 09, 2016, 04:02 »

Yes, still fubar. Guess they don't want any more content.

Justanotherphotographer · « **Reply #32 on:** September 12, 2016, 03:45 »

What STILL not working!!!!!

ShadySue · « **Reply #33 on:** September 12, 2016, 04:21 »

Their forum was down for many hours. Subs stopped reporting for over 48 hrs. Looks like they're up to their old 'if it ain't broke, break it' September event. This year it has preceded any scary announcement.

Justanotherphotographer · « **Reply #34 on:** September 12, 2016, 07:47 »

Quote from: ShadySue on September 12, 2016, 04:21

Their forum was down for many hours. Subs stopped reporting for over 48 hrs. Looks like they're up to their old 'if it ain't broke, break it' September event. This year it has preceded any scary announcement.

I wonder what they have in store? Are we about to see the much anticipated "integration" and accompanying commission cuts?

FrankyDM · « **Reply #35 on:** September 15, 2016, 15:17 »

Got feedback from iStock HQ today that a fix for the upload problems with DeepMeta is likely to be there real soon.
Mostly illustrations were affected, and this is one of the longest downtimes we've seen.

Fingers crossed!

Hildegarde · « **Reply #36 on:** September 15, 2016, 15:52 »

I have been having uploading images today on Istock-- not using Depp Meta and uploading one by one via web form. I keep getting a busted image icon...but yet the images do go to unfinished files.