Author Topic: Are sales updates still in real time? (Read 5436 times)

BaldricksTrousers · « **on:** December 05, 2011, 05:19 »

I went to bed without a single sale for Sunday and woke up to find half-a-dozen. It makes me wonder whether sales are still being reported as they happen.

Are others seeing sales appear in batches?

lagereek · « **Reply #1 on:** December 05, 2011, 06:11 »

Not here, all my sales stopped at the 25th and then there is one on the 2nd of December. For the first time in 6 years, there might not be any.

dont bother me, Im in the process of decreasing my port there anyway.

ShadySue · « **Reply #2 on:** December 05, 2011, 06:16 »

@lagereek: That week without 'last download' showing is part of the bug sorting process. They sorted it up until the date you could see your 'last download' by refreshing several times, and I the intervening ones are still to come:

From Joyze on Friday 2nd:

"This afternoon (at 3PM MT) we're going to implement a two stage fix for the "My Uploads" page stats bugs. Here are the details:

1. Today, we will update the stats data up to 4:00pm MT on November 26, 2011. These stats will update immediately when the code pushes. People who have not seen downloads occur since November 1st will immediately see a bump in their stats.

2. You will also start to see statistics update from the time of the fix.

3. You will be missing stats from 4:01pm MT on November 26th until the time this fix is live. (We have this data - we are just working on a script to re-generate the gap in the data)

4. When the second script is ready, we'll post again and you will see another update of this missing information and all stats will then be at the correct levels. This second script we anticipate being ready by the end of next week.

Thanks everyone for your patience on this. We apologize for the delay in getting this fixed."

Presumably your balance was increasing even though you couldn't see your 'last downloaded'?

@OP, hard to say. I woke up to 2 overnight dls having had none all day yesterday, Sunday (not unusual nowadays) and another popped in a few minutes ago.

ShadySue · « **Reply #3 on:** December 05, 2011, 06:26 »

... and another just now, so probably they're coming in in real time.
Maybe your 12 sales were to one buyer (?), but you can usually see if that's likely.

BaldricksTrousers · « **Reply #4 on:** December 05, 2011, 06:32 »

Quote from: ShadySue on December 05, 2011, 06:26

... and another just now, so probably they're coming in in real time.
Maybe your 12 sales were to one buyer (?), but you can usually see if that's likely.

Only HALF-a-dozen, unfortunately, but still not bad for a Sunday. They're a mixed bunch in various sizes so probably not a single buyer. I guess I got lucky in Asia overnight.

lagereek · « **Reply #5 on:** December 05, 2011, 06:45 »

Quote from: ShadySue on December 05, 2011, 06:16

@lagereek: That week without 'last download' showing is part of the bug sorting process. They sorted it up until the date you could see your 'last download' by refreshing several times, and I the intervening ones are still to come:

From Joyze on Friday 2nd:

"This afternoon (at 3PM MT) we're going to implement a two stage fix for the "My Uploads" page stats bugs. Here are the details:

1. Today, we will update the stats data up to 4:00pm MT on November 26, 2011. These stats will update immediately when the code pushes. People who have not seen downloads occur since November 1st will immediately see a bump in their stats.

2. You will also start to see statistics update from the time of the fix.

3. You will be missing stats from 4:01pm MT on November 26th until the time this fix is live. (We have this data - we are just working on a script to re-generate the gap in the data)

4. When the second script is ready, we'll post again and you will see another update of this missing information and all stats will then be at the correct levels. This second script we anticipate being ready by the end of next week.

Thanks everyone for your patience on this. We apologize for the delay in getting this fixed."

Presumably your balance was increasing even though you couldn't see your 'last downloaded'?

@OP, hard to say. I woke up to 2 overnight dls having had none all day yesterday, Sunday (not unusual nowadays) and another popped in a few minutes ago.

Hi Sue! thanks for the update.

best.

gostwyck · « **Reply #6 on:** December 05, 2011, 09:41 »

Sales seem normal to me __ using 'normal' in the new sense of being many fewer than before.

Jo Ann Snover · « **Reply #7 on:** December 05, 2011, 10:20 »

Things are pathetically slow at iStock today, but I think the my_uploads updates are close to real time. After getting first child to school bus I checked in on stock sites and after reading your post went back to iStock to see the time on the one overnight sale's time. There was a second sale with a reported time of a few minutes earlier (after my first check), so although two sales for Asia and Europe's Monday is horrible, I think it's real time horrible

dhanford · « **Reply #8 on:** December 05, 2011, 11:31 »

I had a few sales and an EL overnight. I usually get maybe 2 sales. The site is moving terribly slow for me. They usually update the previous days total unload count early eastern time USA, but it hasn't updated yet. I went to check and see if anyone else was complaining about the sluggishness and the "Last Post" column in the forum had the names blanked out. They're back now. I figure they monkeying around with the back end and they're fixing to fix something/crash the site. It's hard to tell anymore.

pancaketom · « **Reply #9 on:** December 05, 2011, 11:51 »

Doesn't it tell you the time of the sale on the reporting page? Just check to see how "real time" the last sale is (when/if they start reporting sales properly again).

Then again, who knows what time zone they use.

MissIng · « **Reply #10 on:** December 05, 2011, 11:57 »

I believe everything is on MST.

BaldricksTrousers · « **Reply #11 on:** December 06, 2011, 00:17 »

Quote from: pancaketom on December 05, 2011, 11:51

Doesn't it tell you the time of the sale on the reporting page? Just check to see how "real time" the last sale is (when/if they start reporting sales properly again).

Then again, who knows what time zone they use.

Good point. I hadn't thought of that. Thanks.

sharpshot · « **Reply #12 on:** December 06, 2011, 04:51 »

My sales still look way too low between 17th and 30th November. Did they have another best match change mid way through November?

ShadySue · « **Reply #13 on:** December 06, 2011, 05:09 »

Quote from: sharpshot on December 06, 2011, 04:51

My sales still look way too low between 17th and 30th November. Did they have another best match change mid way through November?

Balance or downloads? The downloads between 25th and 2nd still aren't showing. Your balance should have risen in real time.
Don't know about a best match shift mid Nov, but there was a huge best match change around Friday last week (my highest earner is off the top 200 for its main keyword).

KB · « **Reply #14 on:** December 06, 2011, 11:00 »

Quote from: ShadySue on December 06, 2011, 05:09

Don't know about a best match shift mid Nov, but there was a huge best match change around Friday last week (my highest earner is off the top 200 for its main keyword).

There was indeed a large best match shift last Friday. I'm surprised more people are mentioning it. Perhaps everyone's given up tracking best match. Most of the best match changes seem to last for less time than an iStock promise.

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Author Topic: Are sales updates still in real time? (Read 5436 times)

BaldricksTrousers

lagereek

ShadySue

ShadySue

BaldricksTrousers

lagereek

gostwyck

Jo Ann Snover

dhanford

pancaketom

MissIng

BaldricksTrousers

sharpshot

ShadySue

KB

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