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Agency Based Discussion => iStockPhoto.com => Topic started by: disorderly on June 08, 2009, 22:52

Title: Yet another reason for rejection
Post by: disorderly on June 08, 2009, 22:52
Every time I think I've seen maximal arbitrariness, iStock proves me wrong.  Today's batch of acceptances and rejections included four rejections:

Quote
Upon initial inspection, we have determined that your file Blonde requires a model or property release for it to be considered for inclusion in the iStockphoto library.

The following note was supplied by an administrator:

Incomplete information (addresses, phone numbers etc.) Please have a new release filled out and uploaded.

++missing signature date for witness++

I find a few things interesting about this one.  First, that the rest of the batch were accepted with exactly the same release.  Second, that this hasn't been an issue with any of the releases I've submitted over the past year and a half.  And third, because I always have the release witnessed by someone who was there to see the release filled out.  After all, how can they witness something they didn't, ummm, witness?

So I wrote in the date the release was signed (and witnessed) and uploaded it.  We'll see what happens.  And then we'll see what outrage they come up with next.
Title: Re: Yet another reason for rejection
Post by: bittersweet on June 09, 2009, 11:08
~
Title: Re: Yet another reason for rejection
Post by: DanP68 on June 09, 2009, 16:31
Tilde?   :)
Title: Re: Yet another reason for rejection
Post by: Sean Locke Photography on June 09, 2009, 16:39
Consider yourself lucky you got some through with an incomplete MR.
Title: Re: Yet another reason for rejection
Post by: pieman on June 09, 2009, 16:54
maximal arbitrariness, I had that transformer when I was a kid.

Contact the folks in contributor relations. I reviewed your rejections and MR's. The only one I see that was rejected was a file that was missing the Model release altogether. Sorry for the inconvenience but if you try contacting us directly I'm sure things can be resolved.

Title: Re: Yet another reason for rejection
Post by: DanP68 on June 09, 2009, 17:10
Thanks for chiming in Pieman, good to have you here.
Title: Re: Yet another reason for rejection
Post by: disorderly on June 09, 2009, 17:21
Consider yourself lucky you got some through with an incomplete MR.

The MR wasn't incomplete.  The one I've been using doesn't have a separate place for a witness date.  I use Shutterstock's release, which I've scrubbed of any reference to a specific agency.  It's been accepted by every other agency for the past year and a half.  Only iStock keeps coming up with new objections, first over the lack of my signature on the release and now for a date for the witness signature.
Title: Re: Yet another reason for rejection
Post by: disorderly on June 09, 2009, 17:25
Contact the folks in contributor relations. I reviewed your rejections and MR's. The only one I see that was rejected was a file that was missing the Model release altogether. Sorry for the inconvenience but if you try contacting us directly I'm sure things can be resolved.

Pieman, are you able to see rejections that have since been resolved?  Two of the images rejected for the lack of a witness date have now been accepted; the other two are still pending.  The rejection emails were exactly as I posted.  I can forward them to you if you provide me an email address.
Title: Re: Yet another reason for rejection
Post by: Sean Locke Photography on June 09, 2009, 17:50
Consider yourself lucky you got some through with an incomplete MR.

The MR wasn't incomplete.  The one I've been using doesn't have a separate place for a witness date.  I use Shutterstock's release, which I've scrubbed of any reference to a specific agency.  It's been accepted by every other agency for the past year and a half.  Only iStock keeps coming up with new objections, first over the lack of my signature on the release and now for a date for the witness signature.

If it doesn't have space for a witness date, then the MR would be incomplete (usually) to an inspector. 
Title: Re: Yet another reason for rejection
Post by: pieman on June 09, 2009, 17:53
Contact the folks in contributor relations. I reviewed your rejections and MR's. The only one I see that was rejected was a file that was missing the Model release altogether. Sorry for the inconvenience but if you try contacting us directly I'm sure things can be resolved.

Pieman, are you able to see rejections that have since been resolved?  Two of the images rejected for the lack of a witness date have now been accepted; the other two are still pending.  The rejection emails were exactly as I posted.  I can forward them to you if you provide me an email address.

I can and I wasn't able to track the rejected for no witness. I'm not doubting they were there it just seems I missed them by the time I had a look. I'm glad we managed to resolve things. No outrage today.

You can site mail me them if you like to Lobo. I'd be interested in checking them out just to see which files they were. It drove me a little crazy today looking into it.

ETA: The releases I saw had a place for the Witness signature and, for the record, had been filled out.