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Microstock Photography Forum - General => Microstock Services => Topic started by: dragonblade on August 24, 2018, 03:14

Title: Is Stocksubmitter safe?
Post by: dragonblade on August 24, 2018, 03:14
This afternoon, I installed Stocksubmitter (having never used it before.) Several minutes later, I attempted to open the program but was informed that it had to do some updates. I saw a progress bar advancing across the screen, indicating the progress of the updates. All of a sudden, my Avast Antivirus software called out: "Threat Detected!" and prompted me to run a scan (which I did.) Meanwhile, all these messages started appearing on the screen containing unusual text. And it looked like the updates weren't successful anyway.

I'm actually reluctant to start up Stocksubmitter again unless someone can confirm that it's safe?
Title: Re: Is Stocksubmitter safe?
Post by: grumble on August 24, 2018, 04:03
I use Stocksubmitter on a regular basis since 2012 or so. Had issues with Avast and AVG as well. As I know they are the same company now anyway. AVG even analyses it (on their servers?) and after a while shows the message that all is fine. And after a couple of days it blocks StockSubmitter on startup again. Had to delete this stupid antivirus.
Quote
And it looked like the updates weren't successful anyway.
Update was not successful because Avast interrupted it. You should restart the software for it to update without errors.
Title: Re: Is Stocksubmitter safe?
Post by: dragonblade on August 24, 2018, 04:14

Update was not successful because Avast interrupted it. You should restart the software for it to update without errors.

Sounds like those updates may have been potentially harmful.
Title: Re: Is Stocksubmitter safe?
Post by: 50% on August 24, 2018, 04:16
I'm using Stocksubmitter since it's beta-version - relax!
Title: Re: Is Stocksubmitter safe?
Post by: dragonblade on August 24, 2018, 04:51
I started another update but I'm getting another one of those weird messages. It says:

"FirstChanceException: An existing connection was forcibly closed by the remote host
Trace0: - Intel32
System.Net.Sockets.Socket.EndReceiver (System.IAsyncResult)"

I wouldn't have a clue what this means.
Title: Re: Is Stocksubmitter safe?
Post by: grumble on August 24, 2018, 04:55

Update was not successful because Avast interrupted it. You should restart the software for it to update without errors.
Sounds like those updates may have been potentially harmful.
For Antivirus software any program connecting to internet is potentially harmful. SS is not the most popular software obviously because of its niche nature so avast doesn't have enough data about it from theis users. It just the way antiviruses work. Depending on your settings it could prevent your computer from working as it supposed to.
And StockSubmitter updates constantly, could be twice a day or more to provide advertised features for supported agencies which change something every now and then, and also adding new features. But you don't have to update every time, just cross your fingers and hope that this time it was not the stock agency you uploading to changed something on their website:)
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I started another update but I'm getting another one of those weird messages
Its Avast is still blocking it. I would add an exception to its settings or temporarily turn it off, start the program and then back turn on avast. That's the reason I don't use avast or AVG any more. At least 3 of my daily used software was blocked from time to time even after I added them to exceptions.
Title: Re: Is Stocksubmitter safe?
Post by: Noedelhap on August 24, 2018, 05:23
It was probably a false positive.
Title: Re: Is Stocksubmitter safe?
Post by: dragonblade on August 24, 2018, 07:52
Okay I temporarily disabled Avast and was able to get Stocksubmitter started. Then a pop up message appeared that said: "Please avoid submitting more than 10 - 20 products per day to CreativeMarket as it may result in your account on CreativeMarket being banned!"

What on earth is CreativeMarket?
Title: Re: Is Stocksubmitter safe?
Post by: dragonblade on August 24, 2018, 08:18
I notice for Pond 5, there's an option within Stocksubmitter to recode videos to Photojpeg if necessary. Would it be worth it? Does SS do a decent job of the conversion? Some of my videos do have the h264 codec but I doubt the bitrate of these clips would be high enough for an uncompressed codec like Photojpeg.
Title: Re: Is Stocksubmitter safe?
Post by: AMPHD on April 21, 2020, 20:12
Thanks, great info.
Title: Re: Is Stocksubmitter safe?
Post by: Niakris on October 11, 2020, 23:56
For Antivirus software any program connecting to internet is potentially harmful. SS is not the most popular software obviously because of its niche nature so avast doesn't have enough data about it from theis users. It just the way antiviruses work. Depending on your settings it could prevent your computer from working as it supposed to.
And StockSubmitter updates constantly, could be twice a day or more to provide advertised features for supported agencies which change something every now and then, and also adding new features. But you don't have to update every time, just cross your fingers and hope that this time it was not the stock agency you uploading to changed something on their website:)
Quote
I started another update but I'm getting another one of those weird messages
Its Avast is still blocking it. I would add an exception to its settings or temporarily turn it off, start the program and then back turn on avast. That's the reason I don't use avast or AVG any more. At least 3 of my daily used software was blocked from time to time even after I added them to exceptions.

Yes, exactly! Thank you for the detailed explanation :)
Unfortunately, there is no way around this for a niche software like StockSubmitter.

Okay I temporarily disabled Avast and was able to get Stocksubmitter started. Then a pop up message appeared that said: "Please avoid submitting more than 10 - 20 products per day to CreativeMarket as it may result in your account on CreativeMarket being banned!"

What on earth is CreativeMarket?

They don't have a review process so they're very serious about those who spam their account with hundreds of images, especially if they're using tools like StockSubmitter to make it easier.
That's a recommendation.

I notice for Pond 5, there's an option within Stocksubmitter to recode videos to Photojpeg if necessary. Would it be worth it? Does SS do a decent job of the conversion? Some of my videos do have the h264 codec but I doubt the bitrate of these clips would be high enough for an uncompressed codec like Photojpeg.

AFAIK, Pond5 does now support H.264.