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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: LouisPhotos on September 06, 2017, 08:44

Title: erreur sending release
Post by: LouisPhotos on September 06, 2017, 08:44
Hi I have some problem to sending release on pond 5. Wont sending and istock too. Anybody have the same problem ? 
Title: Re: erreur sending release
Post by: Chichikov on September 06, 2017, 11:50
No.
What do you mean "sending"?
Are you sure that you are doing it in the right way?
Title: Re: erreur sending release
Post by: LouisPhotos on September 06, 2017, 12:45
I try to upload the release. It write checking unfinished list... but nothing happen. Stop
Title: Re: erreur sending release
Post by: Chichikov on September 06, 2017, 13:48
So Pond5 and iStock report the same error message?
Are you sure that your release is in the good file format? (jpg should be good for all sites)
Can you post some screenshot here?
Title: Re: erreur sending release
Post by: LouisPhotos on September 06, 2017, 13:52
I have uploaded 3000 photo on the last 5 days everything is working for the 6 agencies like canstock bigstock alamy etc except pond5 ans istock. For pond they accept my uploaded photos but not my release.
Title: Re: erreur sending release
Post by: LouisPhotos on September 06, 2017, 13:53
can you do a test ?
Title: Re: erreur sending release
Post by: Chichikov on September 07, 2017, 00:49
Yesterday I have uploaded releases on both the sites (Pond5 and iStock/Getty) without any problem.

If you want some help you should describe a little better your problem - "erreur sending release " is a little « vague* »


* En français dans le texte
Title: Re: erreur sending release
Post by: LouisPhotos on September 07, 2017, 06:02
I have no error he just dont want to start upload release.
Title: Re: erreur sending release
Post by: LouisPhotos on September 07, 2017, 06:20
Thank you. I delete 30 uploaded photo on pond5 and the release start to upload. A release block the software. Have a nice day