Author Topic: File System Issues (Read 3206 times)

sunflowerstock · « **on:** March 12, 2015, 19:51 »

Hi there,

I have three main issues with StockSubmitter:

- after I have completed Upload and Sumbission of a photo I right click on the asset and select "Remove". After a while StockSubmitter open a dialog window informing me that it cannot find anymore the file deleted. I think the app shall take in consideration the fact that I deleted it, right?

- Very often, I get a dialog window informing me that it cannot save metadata because some jpg files are being used by other processes. I can guarantee that no other app is running and no-one is using them.

- From time to time I press CTRL + S, the pop us windows "Saving metadata changes" show up and never stop. I am forced to kill the app using Task Manager.

I am using Stock Submitter on a standard Win 7 Pro 64bit pc.
Initially I toughs that the issues were because I had my files on a network drive but after moving all my assets on a local hdd nothing changed.

Thanks for your feedback.

Niakris · « **Reply #1 on:** March 12, 2015, 21:13 »

Hello,

1. Please ensure all submission processes are finished and files got moved to the pending review section at all agencies before deleting it.
If it does not help try finding some pattern of this issue: when does it happen, what is the common situation/operation when it shows the message that it can't find the file.
If nothing helps, please post a screenshot of the error message.

2. Can you show the screenshot of the error message?

3. It can happen if files are being busy by other operation (uploading, submitting, etc.) and thus can't be accessed for writing.
The program waits for the other operations using the file to finish before proceeding with the file save.

BigBubba · « **Reply #2 on:** March 13, 2015, 13:12 »

Is there a Stocksubmitter for Mac ?

Sent from my iPhone using Tapatalk

Niakris · « **Reply #3 on:** March 13, 2015, 13:48 »

Quote from: Liorpt on March 13, 2015, 13:12

Is there a Stocksubmitter for Mac ?

Sent from my iPhone using Tapatalk

We're already hired a developer to implement Mac OS X version of the program.
But it is a tough task and it takes much time.
He is like 80% done with the first public alpha release and we're planning to release it late April or early May.

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Author Topic: File System Issues (Read 3206 times)

sunflowerstock

Niakris

BigBubba

Niakris

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