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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: ginasanders on December 20, 2010, 12:10

Title: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: ginasanders on December 20, 2010, 12:10

I have paid for 6 month - now System wrote: "You used all free submits...??"  What is to do now?

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 20, 2010, 12:35

I fixed a problem with account identification on Windows 7.
Now you need to enter your email at program startup and you'll be fine.

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: ginasanders on December 20, 2010, 14:05

The message still appears every few minutes. Uploading was fine, but I think the software is not submitting... Can it be?

I use WIN XP Prof. not WIN7.

There is no window at program start, where I can add my mail address

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 20, 2010, 14:25

Weird, I'll investigate this issue and write back soon.

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 20, 2010, 16:17

Did you reinstall Windows or changed computer ?

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: ginasanders on December 20, 2010, 16:55

<<<<<Did you reinstall Windows or changed computer ?

NO!
 
An employee told me, that window has been displayed this morning. He has left it empty because we are registered since a few weeks.  The check box for display each program start was not been activated.

Does it make sense to install Stocksubmitter new?

And what mail address I have to write there. With which I have registered? I'm not sure what address it was. We use more than 20.  I think I know the password, but at the email address I'm not sure.
Thanks for your help!

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 20, 2010, 18:10

okies that explains everything.
I'll add possibility to turn on login form back if u didnt check that checkbox.
Your registered email is sent to you by PM.
When I'll be done with it, program will update and ask for email.
Enter it and u'll be fine.

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 20, 2010, 20:14

Update the program, and use "Tools->Ask for email on next launch" menu item, then restart program and u'll be able to enter email i've sent to u.

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: ginasanders on December 21, 2010, 13:46

Okay, I have updated the program. I have entered my email adress that you sended to me.

Is it important to use the same password as the first registration? I have tried several. Without success.
If it is important - can you send it to me by mail, please?

Message is still: "You used all free submits."
I'm leaving tomorrow on vacation. Can you please help before I'm going on vacation?

Thank you!

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: Niakris on December 21, 2010, 13:59

Fixed that. Sorry for the delays :(

Title: Re: I have paid for 6 month - now System wrote: "You used all free submits...??
Post by: ginasanders on December 21, 2010, 14:05

Thank you!  Now it's working fine again!