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Author Topic: Microstock.plus error. "Stock not Ready" for Adobe. No way to fix. Help!  (Read 4288 times)

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« on: March 31, 2021, 07:35 »
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I am just getting a red bar for adobe and the message "Stock not ready.  I have redone the metadata multiple times, and nothing changes.  When I used to use StockSubbmitter, it would tell me what was wrong so I could fix it, but this information is not appearing in Microstock.plus.

Please Help.


« Reply #1 on: April 01, 2021, 05:00 »
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I am just getting a red bar for adobe and the message "Stock not ready.  I have redone the metadata multiple times, and nothing changes.  When I used to use StockSubbmitter, it would tell me what was wrong so I could fix it, but this information is not appearing in Microstock.plus.

Please Help.

Please try changing the status to "Ready" and re-start the uploading to Adobe.

« Reply #2 on: April 02, 2021, 07:26 »
0

Please try changing the status to "Ready" and re-start the uploading to Adobe.

It will not allow me to do that. I have tried it, but it just stays red.  Why doesn't Plus tell you what is wrong like SS does?

« Reply #3 on: April 02, 2021, 22:54 »
0

Please try changing the status to "Ready" and re-start the uploading to Adobe.

It will not allow me to do that. I have tried it, but it just stays red.  Why doesn't Plus tell you what is wrong like SS does?

Could you PM me this file ID in M+ so that I could check what's wrong?

« Reply #4 on: April 08, 2021, 12:49 »
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Please try changing the status to "Ready" and re-start the uploading to Adobe.

It will not allow me to do that. I have tried it, but it just stays red.  Why doesn't Plus tell you what is wrong like SS does?

Could you PM me this file ID in M+ so that I could check what's wrong?


It is not just one file.  It is all new files that I have uploaded to MS+ and used the MS+ Metadata editor to get ready for submission. I will PM you the ID of one of them, but this applies to them all. 

I don't want to have to come to you every time this is a problem with compatibility. I don't have much time to work on microstock, and posting a message here and then waiting for a reply, and going through this whole mess to get the problem fixed, is not worth it. I am not making hardly anything off of microstock, and even writing this message is an inefficient waste of my time, when I could be doing something that is more productive.   

In SS, when there is a compatibility problem with an agency, SS will tell you what the problem is. Why does MS+ not do this same thing?

« Last Edit: April 08, 2021, 13:21 by thenatureguy »

« Reply #5 on: April 10, 2021, 00:37 »
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Checked the file example you've PMed to me.
So apparently when you were trying to upload it Adobe was in the "verifying" state and was not ready in the "Manage Agencies" section, and the system was saying exactly that in the error message.
There is not much space in the status summary so it can't display the whole message there, but you can always check what exactly is wrong in case of such error using the "Manage Agencies" section.

Now I see that Adobe is verified and you can try re-starting the upload again (change the status to Ready and back to Queued), it should work.


 

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